Chatty AI Chatbot & Live Chat
All reviews
It is a great app and has wonderful customer service
Took me 10 min to set it up easy peasy, tried it, and decided to upgrade to paid plan immediately because 1. it's very user and admin friendly; 2. the functions are very helpful for me to stay in touch with potential customers; 3. great customer service from Audrey and Toby. Highly recommend for anyone who wants a easy-to-set-up yet extremely powerful and functional live chat app!
Thanks Hanna, for the smooth and quick help via chat. 100% satisfied!
Top service, super snel geholpen door Anna!
I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.
A big shout out to Emily & the rest of the customer service team for going above and beyond and always helping me. I am un-experienced with coding and this is something they were happy to help me with. Highly recommend!
Great service! Easy to use! Customer service is exceptional! Hana is attentive and here to help! She is such a fast replier and understands everything I want for my FAQ page. She goes above and beyond to help fix certain problems for me! Highly Recommend the app!
Amazing support Hana helped me throught the process of some issues i had she was calm, clear and supportive with me i'm very gratefil with her and her support 100/10
Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response. The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go. I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience. So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!
Great customer service! very quick and easy to chat to
I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!
Hana from the support team was very helpful and responsive. Amazing service
Hana helped me solve the FAQ icon problem. She was very nice. I am very grateful.
I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!
Easy and user-friendly to set up this app. Although, I have run into some issues during my setup but Hana from the support team has been a great help to solve my issues. She is very patient and approachable when dealing with my issues. Thank you Hana for your support! This will be a great help in my business.
Great app - very responsive support team - Audrey has been so helpful
I recently started using Chatty, and I couldn't be more impressed! This live support app is fantastic, providing quick and efficient assistance whenever I need it. The user interface is intuitive, making it easy to navigate. What really stands out, though, is the support team—they're incredibly helpful and responsive. Whether I have a question or need guidance, they’re always ready to assist with a friendly attitude. Overall, Chatty has significantly improved my customer support experience. Highly recommend!
Hana helped us a lot. Good support :)
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