Chatty AI Chatbot & Live Chat

The support chat is fantastic! The response time is quick, and the team is knowledgeable and helpful. They offer clear solutions and follow up to ensure everything is resolved. It's a reliable resource for any store owner looking for efficient support. I was assisted by "Hana" and it was great support.

This application is very user-friendly. The service was very good. Thank you for Hana's help as well!

I just started working on the app, it seems good and convenient to me, in the meantime I used a complete service and received a good response

Great support. Helpful, kind and fast. Audrey and Toby were great.

Great customer service! Thanks for the help!

Hana was amazing at supporting me today.

I had an outstanding experience with Damian! From the moment I reached out, he was incredibly responsive and helpful. I had a few questions regarding my account, and he provided clear, concise answers that made everything easy to understand.

Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!

Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended

great customer service and good looking app

Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"

Great customer support. Talking to Charles was very helpful. He helped me resolve a notification issue.

Contacted the support team and Jade was fantastic! Promptly resolved my issue. Great app!

Abby heeft me super goed geholpen!

Great app, and great support from Hana

I installed Chatty, after being disappointed by other chat bots, that over-promised but under-delivered! Chatty is very intuitive, especially if you are exhausted with balancing high complexity apps and code. It's perfect for beginners! The interface is sleek, easy, and easy to navigate. Just had a quick question and chat with customer support and the support is absolutely amazing! Alyssa helped me so much in my set up phase, so thank you so much! She deserves a raise! Hands down! I am super pleased with the whole package! What you see is truly what you get! Edit: after talking to more customer service people and having a minor issue resolved super fast, it is my opinion that ALL the customer service people and devs DESERVE A RAISE! Avada girl, you need to protect your team at all cost! And thank you for supporting young businesses by offering this high quality app for free! I will definitely use more Avada apps in the future! I am raving like I am on Love Parade, but I am truly appreciative of what customer service, the devs and Avada do to help out young businesses!

Good support, Damian is a king.

Great service from Audrey and Toby.

super app! Audrey hat mir bei meinen Problemen geholfen und eine erfolgreiche Lösung gefunden. Super Service + Angebot!

Audrey heeft mij heel goed geholpen! Ze begreep ook goed wat ik bedoelde. Ze heeft mijn pagina FAQ weer goed ingesteld! Dankjewel!