All reviews

Rating Breakdown

  • 5
    95% (1,686 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,684)
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5 / 5 Share

Oct. 26, 2024

great support team. I had an issue and they helped me very quickly

Store

ENCOREX

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues.

Using app

2 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Hana from the support team was very helpful and responsive. Amazing service

Store

eureka

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Hana helped me solve the FAQ icon problem. She was very nice. I am very grateful.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Very useful. 24/7 technical support. Special thanks to Hana from customer relations.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Goeie en duidelijke service en fijne app om te gebruiken! Ïk heb zojuist met een medewerker (Damian) gesproken en die heeft me goed geholpen vandaag.

Store

My Store

Using app

About 16 hours

5 / 5 Share

Oct. 24, 2024

My experience have been great. It does what I need during my first setup of my website, and answers my queries responsively. Special thanks to Damian for the help!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Easy and user-friendly to set up this app. Although, I have run into some issues during my setup but Hana from the support team has been a great help to solve my issues. She is very patient and approachable when dealing with my issues. Thank you Hana for your support! This will be a great help in my business.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Great app - very responsive support team - Audrey has been so helpful

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Excellent , i recommand

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

The support service officer is very kind and patience. Ms. Abby provided me with the resourceful guideline for setting up the Chatty app into my Shopify. The reply speed is also instantly sent after a seconds of the user's inquiry. I would be happy to recommend this support service to others if I have a chance. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

I recently started using Chatty, and I couldn't be more impressed! This live support app is fantastic, providing quick and efficient assistance whenever I need it. The user interface is intuitive, making it easy to navigate. What really stands out, though, is the support team—they're incredibly helpful and responsive. Whether I have a question or need guidance, they’re always ready to assist with a friendly attitude. Overall, Chatty has significantly improved my customer support experience. Highly recommend!

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Hana, you are the best

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Great app! It's user-friendly and has significantly improved my store's performance. Huge thanks to Hana for her outstanding support—she was super helpful and responsive. Highly recommend!

Using app

10 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Hana helped us a lot. Good support :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Hana helped me so good! She is so lovely and she took effort and was really patient. There is no better helpdesk employe the Hana!!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Very handy! Nice communication and quickly helped.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Recommend! Fast reply easy to navigate Especially Hana

Using app

About 23 hours

Total reviews

1

Average rating

5.0