All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2024

I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!

Store

Verilux

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 12, 2024

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience. I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

Store

Kalida

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great and fast support!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

A big thank you to Hana for all her help in installing this app , I will recommend this app to people Thanks again

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

custome supoort team is amazing and responive

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Hana was helping me our very fast. I could only recommand the app.

Using app

3 months

Total reviews

9

Average rating

4.3

5 / 5 Share

Sept. 11, 2024

Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I wanted a chat function for my website to try out. I am not great with technical stuff so I decided to message the help line and within minutes Tiana had me up and running with all my requirements and fuss. She's so patient. You have a customer for life. Thank you

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I was looking for an app that I could use for customizing my FAQ page, and I stumbled upon chatty. I'm amazed at all the features and customization it offers whilst being free!. The support is amazing as well, right after downloading the app I needed help with something and Jasmine came to rescue and solved my issue in no time.

Store

Modema

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

"I really like your service, especially your team members Lydia and Andrew. They talk very nicely and respectfully. So far, I've received the best service from both of them. My request is that I continue receiving service from them in the future as well. Thank you."

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Tiana helped me very well! The response and solution was really well and quick done by Tiana :)

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

The Chatty App is incredibly intuitive and easy to use. A special shoutout to Alyssa from their support team—her professionalism and helpfulness truly enhanced my overall experience with the app. I highly recommend both the Chatty App and its exceptional support team. Don’t hesitate—get this app!

Store

Whlsome

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Mia 和 Anivia 技術員 幫助我解決了問題 很推薦給大家!這麼好用的軟體竟然免費 太讓我驚訝了 我會繼續支持!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

i wish i could leave a 10 star review, best app in the market. Customer service is amazing, support is brilliant. They are the best Audrey and Anivia thank you

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

I had a great customer service by Charles on how to use the app. I highly recommend!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions. What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Service client vraiment au top , rapide et efficace je recommande

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!

Using app

About 2 hours

Total reviews

5

Average rating

5.0