Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,644
chart
#376
All reviews
Review RSS Feed
Sept. 6, 2024
I installed it because I liked the ability to choose whether or not to display the chat, the menu in the chat, the ability to extract and display only the frequently asked questions that I wanted to address, and the ability to search within the chat. Support was prompt and helpful when I had problems. (Thanks Audrey and William!) ) I am very happy with the quality of the software. It's a very good app. I recommend this app.
Sept. 6, 2024
Support is superfast and really helpful i give them 5* Thanks for your help Hana
Sept. 6, 2024
Great app for chat with your customers. Support is great, Hana answered me in a seconds and helped me out setting up my phone app. Highly recommend!
Sept. 5, 2024
I want to express my gratitude to Judy for the amazing support she provided. I was struggling to figure out how to change the language of the chatbox and the FAQ section, and Judy guided me step by step through the entire process. She was incredibly patient and knowledgeable, making everything easy to understand. Thanks to her help, I was able to make the changes without any issues. I’m really thankful for her assistance and would highly recommend her to anyone in need of support!
Store
My Store
Using app
3 minutes
Sept. 5, 2024
The app is incredibly user-friendly, and the support team is top-notch! Huge shoutout to Damian for the fantastic help. Definitely a 5-star experience!
Sept. 5, 2024
great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!
Sept. 4, 2024
I needed some help with the live chat, and I was connected with Tiana. What a fantastic experience! Tiana was incredibly friendly, patient, and professional. She took the time to really listen to my questions and made sure I fully understood what I needed to do. She even went above and beyond to ensure everything was working perfectly. Thanks to Tiana, my issue was quickly resolved, and I truly felt valued as a customer. If I ever need assistance again in the future, I hope I'm connected with her. Absolutely a five-star experience!
Sept. 4, 2024
I installed the app because I wanted the contact function. I didn't know how to use it and asked Lydia in support. It only took me a few minutes to figure it out. Very good support. Thank you.
Sept. 3, 2024
5 stars! Tiana has been a huge help, helping me to show FAQs in the widget very quickly! Feel reliable for the services she provided.
Sept. 3, 2024
Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.
Sept. 3, 2024
Eines der besten Tools. Unschlagbarer Kundenservice. Jasmin ist wirklich eine der besten Kundenberaterinen.
Sept. 3, 2024
Since Shopify's own inbox function is relatively limited, I found this app. It brings me many functions. And the setting is very simple. During the use, Hana and Toby helped me solve the incompatibility problem between the app and the template. In short, if you also need online customer service, you can consider this app
Sept. 3, 2024
Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!
Sept. 3, 2024
The support desk is really helpfull, and answers quickly. Thank you Tiana.
Sept. 2, 2024
I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.