Chatty AI Chatbot & Live Chat

Since Shopify's own inbox function is relatively limited, I found this app. It brings me many functions. And the setting is very simple. During the use, Hana and Toby helped me solve the incompatibility problem between the app and the template. In short, if you also need online customer service, you can consider this app

Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!

I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.

The app works great, but there are two key features that would significantly enhance its functionality: Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts. reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions. We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.

This app is unbelievable! Retailers around the world, take advantage! I want to thank Hanah, who provided me with excellent installation support! It’s all free, everyone!

Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.

Great help from Hana

Good support from Emily and nice app for now

Very useful, and the help is timely

Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question

Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10

Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!

My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!

Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction. Shoutout to Tiana for consistently delivering exceptional customer service!

NICE APP, NICE SERVICE

Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.

Highly recommended. Great Support Services:)

I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!