Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,786
chart
#428
All reviews
Review RSS Feed
March 13, 2026
This App is a totally game changer, very helpful and easy to use, but the best part is the support team that makes this company make the difference because there are always very kind and helpul and run the extra miles, specially Hana make feel very important as a valued customer and person. It was a really great pleasure to be served by Hana from A to Z. I highly recommend her work and the company.
March 12, 2026
The support response time is incredibly fast. Andy was exceptionally professional and helpful, he addressed my needs quickly and resolved my concerns efficiently. I highly recommend this to any Shopify merchant!
March 11, 2026
Our team consistently has a great experience using this app. Whenever we run into an issue or have a question, the live agents are quick to respond and extremely helpful. Hana in particular is always awesome and goes above and beyond to assist us.
March 11, 2026
A great app with many customization options; we especially appreciate the AI chat and the FAQs. Thank you to the support team for always being willing to help—Hana and Jade :)
March 2, 2026
Ich bin absolut begeistert von Chatty! Die App ist sehr intuitiv aufgebaut und perfekt für einen wachsenden Onlineshop. Besonders hervorheben möchte ich Hana – sie ist unglaublich hilfsbereit, geduldig und erklärt alles verständlich, auch bei technischen Fragen. Als Solo-Shop-Betreiberin ist es für mich extrem wichtig, schnellen und kompetenten Support zu haben – und genau das bekommt man hier. Dank Hana konnte ich meinen Chatbot professionell einrichten und optimal an meinen Shop anpassen. Klare Empfehlung für alle, die ihren Kundenservice auf das nächste Level bringen möchten
March 2, 2026
Hana was very helpful and quick to respond. Excellent support experience — thank you!
Feb. 27, 2026
We were looking for an app that would significantly reduce the workload of our customer support team – and with Chatty, we have found the perfect solution. The installation process was incredibly simple and straightforward. The setup and data synchronization with our Shopify store worked flawlessly from the very beginning. Within a short time, everything was running smoothly. Thanks to the powerful AI, Chatty is now able to respond precisely and effectively to our customers’ questions and issues, which has massively reduced the workload of our support team. The AI understands customer concerns very well and provides helpful, accurate answers. Chatty communicates in a very friendly and proactive way and engages with customers in a natural, supportive manner. At the same time, it is highly sales-oriented: it provides direct product links, displays product images, and even integrates the shopping cart seamlessly into the conversation. It also highlights savings opportunities, clearly presents product details, and explains available options perfectly. Another big advantage is the fast and highly professional support team behind Chatty. They helped us implement shop- and product-specific responses tailored exactly to our needs. We truly can’t imagine running our store without Chatty anymore and highly recommend this app to anyone looking to elevate their customer support. It’s a truly outstanding virtual customer service employee!
Feb. 27, 2026
Love Chatty, super easy to onboard and use. Handles quite a few common questions well! More importantly, their staff are very knowledgeable and helpful. Andy has assisted me with quite a few inquiries, very efficient and solved timely. Thank you!
Feb. 27, 2026
hana is a very good customer support agent. she deserves promotion to high level and also needs salary incriment
Feb. 27, 2026
Hazel was super helpful. she was able to answer all my questions and helped me set up everything. Thanks, Hazel! This app is super life changing! Made our lives easier. the customer service is one of a kind!
Feb. 26, 2026
The app is useful and has help us connect with customer and respond quickly to customers. Hazel is also really helpful when we have any requests.
Feb. 25, 2026
Hi, I am still at Trial period testing the integration and whatsapp AI fucntions. So far I had a lot of interactions with support and they answer super fast and are very helpful. Specially Hana has been a great help. So far I like the app, still in testing mode. Setup has been a bit of a challenge.