All reviews

Rating Breakdown

  • 5
    95% (1,682 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,680)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2026

Excellent app and outstanding support! The app works smoothly and does exactly what we need. The setup was straightforward, and the features are well thought out. Huge shout-out to Sonny for the incredible support — fast, knowledgeable, and genuinely helpful. He made the experience even better. Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Es excelente! me indicaron paso a paso como solucionar mi problema de configuracion, Abby es excelente, gracias

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 24, 2026

This bot has made handling inquiries so much smoother! It’s reliable and very easy to use. Special thanks to Andy for the amazing backup—anytime I had an issue, Andy sorted it out immediately. Highly recommend both the app and the team

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great feedback. We really appreciate it. We’re happy to hear the bot has made handling inquiries smoother and that you’re finding it reliable and easy to use. That’s exactly what we aim for. A special thanks for mentioning Andy as well. We’ll be sure to share your kind words with him. He’ll be glad to know his support made such a positive difference. Thanks again for recommending the app and the team. If you ever need anything, we’re always here to help.

5 / 5 Share

Jan. 24, 2026

非常不错的应用!Andy很棒!

Store

MomMed

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Alicia is the best, great app & great service!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Je suis incroyablement ravie de mon expérience avec l’application Chatty. Dès la prise en main, la facilité d’utilisation est frappante, mais ce qui fait vraiment la différence, c’est l’accompagnement 24/24. J’ai une boutique très particulière, avec des produits techniques qui demandent beaucoup de connaissances précises et une vraie capacité d’analyse des situations clients. En une seule journée de travail, mon IA est déjà capable de me remplacer sur les questions les plus techniques, avec des réponses cohérentes, fiables et adaptées aux parents. C’est un gain de temps énorme et une vraie tranquillité d’esprit. Un immense merci à Hazel et Andy, qui ont été présents, réactifs et réellement impliqués à chaque étape. On sent qu’il ne s’agit pas d’un simple support, mais d’un vrai partenariat pour faire fonctionner l’outil dans des conditions réelles de commerce. Chatty n’est pas juste une application de chat : c’est un outil stratégique, surtout quand on a une activité exigeante. Je recommande sans hésiter.

Using app

1 day

Total reviews

15

Average rating

3.7

5 / 5 Share

Jan. 23, 2026

Hana was incredibly helpful. There was an error with the tracking via Chatty. She fixed it with and gave a simple explanation and was incredibly friendly! Definitely recommended.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 22, 2026

I'm a new user and so far, I love it. The people are very nice, and even though I can be difficult, Audrey guided me step-by-step through the setup process. Audrey is awesome, thank you for everything!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Ich nutze Chatty seit zwei Wochen und bin sehr zufrieden. Sowohl auf Instagram als auch auf der Website gibt der Bot sinnvolle Antworten auf Nachrichten. Durch die schnellen Reaktionen ist mein Umsatz gestiegen und meine Arbeitsbelastung hat sich verringert. Ich kann es nur empfehlen.

Store

Tazecik

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Incredible support, responds within minutes, answers all questions, guides through the process and provides an incredible customer support. Highly recommend!

Store

KartSim

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Andy was so kind and patience with me. Andy helped me along the way to get my chatty app up and going. Explained everything I was confused about and the pictures to walk me though everything was the greatest. Andy took the time to explain to me why only some of my items was not syncing and offered me information on the promo that was being offered to upgrade which was very helpful as well. I will be upgrading after I explore a little more. Thanks again Andy for the wonderful chat experience.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Hana has been the absolute best! Just purchased, and already loving the app!

Store

NRS BAE

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Beautiful experience—the app works perfectly, and it’s free Before, I was paying $39 per month for Tidio for the same functionality.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Amazing service and very quick!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Customer service is excellent and prompt.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Ich bin meist sehr spät online , wo ich mich um Einrichtungen kümmere. Egal wie spät es war, Hazel hat mir super geholfen, schnell zu verstehen und zuverlässig das die Umsetzung klappte. VIELEN DANK!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Customer support Hana responded very quickly. It is really 24/7 support not like other support that usually does not reply very quickly. Get my problems resovled, very happy with the service. Hana provided great customer service.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

“I had a very positive experience with the Chatty application. I received extremely helpful support and truly attentive care throughout the whole process. Every question I had was answered patiently and clearly, and I never felt rushed or ignored. Abby was especially kind and supportive, and it’s clear she genuinely cares. I’m confident that everyone receives the same 100% helpful and thoughtful assistance. I highly recommend it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Small issue, but quick and great service from Audrey and resolved. Thank you!

Using app

10 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 15, 2026

Wow, I was talking to Hana today and can I just say how helpful she was. I wasn't rushed and she took the time to explain everything to me and share links for my future use. Just based on my experience alone with Hana I would recommend chatty 100%. Thank you for all the help Hana, and hoping ill get you next time if I ever need support.

Using app

About 3 hours

Total reviews

3

Average rating

5.0