Chatty AI Chatbot & Live Chat
Boost customer support with livechat by AI chat bot and...
Rating
4.9
feedback
1,748
chart
#356
All reviews
Review RSS Feed
Dec. 29, 2025
Support is always excellent, although sometimes they don't take the time to understand the problem, too quick to want to solve the issue which means it takes longer as it leads to inefficient work. Hana and Jade were particularly helpful today, but it took a long time to get to solve what I contacted them about, but we did fix up some other issues as a consequence of them not understanding my question.
Dec. 29, 2025
The team was very fast to help us, and made sure everything worked well. The live chat is easy to install and I was able to match our branding. The Ai tool is powerful and will free up some time from the customer support.
Dec. 28, 2025
The app itself is very flexible and has many useful tools to reply to our customers. Furthermore, support is amazing! My best experience so far. Always ready to support and take on requests. Really recommended, I'll be working with them in the future for sure.
Dec. 26, 2025
Outstanding Support from Audrey Audrey provided truly exceptional customer support. She responded quickly, understood my issue immediately, and guided me through everything step by step with patience and clarity. It’s rare to find such helpful and attentive service. She made the entire experience smooth and stress-free.
Dec. 26, 2025
Amazing support and a truly helpful app! Hazel was incredibly kind, fast, and supportive throughout the whole process. The app works smoothly and really helps manage customer interactions more efficiently. Whenever I had a question, Hazel was there with clear and helpful answers. Highly recommended for anyone looking to improve their customer communication and engagement. Thank you, Hazel!
Dec. 23, 2025
Chatty app support is quick, responsive, and very helpful. The setup was smooth, and their team guided us clearly through every step. Hazel replies promptly and resolves issues efficiently.
Thank you so much for your kind review and for sharing your experience with Chatty. We’re happy to hear that you found the setup smooth and that our support team was able to guide you clearly through each step. Your shoutout to Hazel really means a lot, and we’ll be sure to share your feedback with her. Prompt and helpful support is something we truly strive for, so it’s great to know it made a difference for you. Thank you again for your trust in Chatty. We’re always here if you need any further assistance.
Dec. 22, 2025
Jade de Avada is wonderful at customer support. Thank you so much for your help.
Dec. 22, 2025
easy to use and supportive team i have mostly connected with Hana and Andy his whole team is nice always providing better solution of every issue my whole experience is good
Dec. 19, 2025
Great support especially with the AI chatbot assistance. Hana was a superstar!
Dec. 18, 2025
Excellent customer service that guides you through so quickly and easily. Great app as well!
Dec. 16, 2025
This chatbot is very easy to use, and the customer service is helpful and always replies in a short time.
Dec. 15, 2025
Great app and very helpful support. The Chatty app is easy to use and works smoothly with our store. Special thanks to Hana for her quick responses and clear guidance — she made the setup process very easy. Highly recommended!