All reviews

Rating Breakdown

  • 5
    93% (1,535 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,536)
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5 / 5 Share

Aug. 27, 2024

Great App. Hana was quick to help me with unlocking features and errors. Would highly recommend.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Just signed up for this app for my Shopify store. Amazing customer service, so far I love it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Very nice app. Very responsive and helpful support.Prakash from Helpdesk helped me fix my issues/answered my queries really fast. Loved it!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction. Shoutout to Tiana for consistently delivering exceptional customer service!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

good app when i didnt know what to do my support Tiana relly help me and she was quick to help and solved my issue really fast thank you Tiana

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

The best, also a very incredible support service from Charles.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

NICE APP, NICE SERVICE

Store

cozyor

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 26, 2024

Highly recommended. Great Support Services:)

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!

Using app

35 minutes

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 26, 2024

Hana was a great help!!

Store

My Store

Using app

--

5 / 5 Share

Aug. 26, 2024

Excellent service, everything works quickly and smoothly. Special thanks to our consultant Audrey, who helped to resolve all the issues. I recommend this application to everyone. Greetings from Italy!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

This app is very easy to set up and manage. I'm especially satisfied with the support team. They respond quick and give solutions fast. I'm sure this app will help our store in positive ways.

Using app

13 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 26, 2024

Tiana heeft me super goed geholpen. Waar ik zelf niks van begreep, loste zij het op in enkele seconden. Super bedankt!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Amazing support and app! Lydia's support was exceptional!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Store

Styluca

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Clear and quick reply from Audrey.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 24, 2024

good service

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

Using app

4 months

Total reviews

8

Average rating

5.0