Chatty AI Chatbot & Live Chat
All reviews
A great product and an amazing support team. Chatty's team is always ready to help; I had a few hiccups while setting it up, but Hana from the support team was extremely helpful and resolved my queries promptly.
Had some small layout issues and Audrey was so helpful and changed what i needed in moments.
APP內建的線上客服功能很棒,感謝 Lydia and Doris 即時提供協助,謝謝!
Great app, especially , thanks for Linda's help
Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!
pamela helped me, great support
Excellent service always! Audrey and Hankim provided exceptional support. Highly recommend Qikify on Shopify!
Hana gave excellent support and I did not have to wait at all.
I have been using Chatty: Livechat & Helpdesk for a while now, and it has been an excellent experience. The app is very easy to use and performs exceptionally well. Setting it up was a breeze, and it integrates seamlessly with our system. What truly sets this app apart, though, is the support team. They are incredibly responsive, friendly, and always ready to help. Whenever I had a question or needed assistance, they responded quickly and resolved my issues efficiently. Their dedication to customer satisfaction is evident and much appreciated. I highly recommend Chatty: Livechat & Helpdesk to anyone looking for a reliable and user-friendly live chat solution with top-notch support.
Tiana helped me very quick!Thanks a lot!
I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface. A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.
Hana was a great help in setting this up. Thank you!
Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!
Firstly the app is great and so easy to use. I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time. Great product, great support!
Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!
Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.
I have written twice for support and the CS people is so kind! Always resolve my dobubts.
I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!). I can see the progress of features under development and look forward to the future. Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.
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