Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,773
chart
#338
All reviews
Review RSS Feed
Oct. 9, 2024
Great app, Great support. Damian and Sonny helped me out with a problem and everytime I need something they are there to help!
Oct. 9, 2024
the menu in the chat, the ability to extract and display only the frequently asked questions that I wanted to address, and the ability to search within the chat.Sonny from the support team spoke to me. He is really nice and friendly. It only took me five minutes to do everything. I appreciate it very much and thank him from the ...
Oct. 8, 2024
I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly.Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!
Oct. 8, 2024
The app is working great, the support is fast. Audrey solved my issue immediately!
Oct. 8, 2024
I had an outstanding experience with Damian! From the moment I reached out, he was incredibly responsive and helpful. I had a few questions regarding my account, and he provided clear, concise answers that made everything easy to understand.
Oct. 8, 2024
Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!
Oct. 7, 2024
Chatty: Livechat Helpdesk, FAQ, helped me solve big problems, especially the customer service Sonny helped me solve my problem in the fastest time, I will recommend him!
Oct. 7, 2024
Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended
Oct. 5, 2024
Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"
Oct. 4, 2024
Great customer support. Talking to Charles was very helpful. He helped me resolve a notification issue.
Oct. 4, 2024
Contacted the support team and Jade was fantastic! Promptly resolved my issue. Great app!