All reviews

Rating Breakdown

  • 5
    95% (1,687 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,685)
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5 / 5 Share

Oct. 4, 2024

Abby heeft me super goed geholpen!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Great app, and great support from Hana

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Audrey was great

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I installed Chatty, after being disappointed by other chat bots, that over-promised but under-delivered! Chatty is very intuitive, especially if you are exhausted with balancing high complexity apps and code. It's perfect for beginners! The interface is sleek, easy, and easy to navigate. Just had a quick question and chat with customer support and the support is absolutely amazing! Alyssa helped me so much in my set up phase, so thank you so much! She deserves a raise! Hands down! I am super pleased with the whole package! What you see is truly what you get! Edit: after talking to more customer service people and having a minor issue resolved super fast, it is my opinion that ALL the customer service people and devs DESERVE A RAISE! Avada girl, you need to protect your team at all cost! And thank you for supporting young businesses by offering this high quality app for free! I will definitely use more Avada apps in the future! I am raving like I am on Love Parade, but I am truly appreciative of what customer service, the devs and Avada do to help out young businesses!

Using app

7 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Oct. 3, 2024

Good support, Damian is a king.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

great chat feature

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Thank you very much Charles for your invaluable help! You solved my problem quickly and efficiently. I particularly appreciated your responsiveness and professionalism throughout our collaboration. I won't hesitate to call on you again for other projects. Many thanks again!

Store

Plivore

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I definitely would reccomend this app for others to use. Hana did an amazing job assisting me.

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 2, 2024

Great service from Audrey and Toby.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

super app! Audrey hat mir bei meinen Problemen geholfen und eine erfolgreiche Lösung gefunden. Super Service + Angebot!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Audrey heeft mij heel goed geholpen! Ze begreep ook goed wat ik bedoelde. Ze heeft mijn pagina FAQ weer goed ingesteld! Dankjewel!

Store

AMEEZ.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Jasmine is very helpful in all my questions. this apps is very useful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Precisei de suporte para configuração o APP e fazer o FAQ aparecer na página correta. Fui atendido pela "Hana", uma pessoa muito atenciosa e com muita pratica. Estou muito satisfeito com o suporte e a facilidade do APP.

Store

Jaloo

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

It's a great app with lots of features. I love how simple and clean the interface is. So much love for this! The support team is great too. I want to thank Damian and Doris for helping me with some issues and getting them fixed very quickly. I'm so excited to use Chatty on our website, allowing customers to message us easily. Thanks for the great app and support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Chatty has been a fantastic addition to my store. It’s super easy to use, and the functionality is exactly what I was looking for to improve customer engagement and customer service concerns. The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues. Highly recommend this app!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Had some trouble figuring out the language settings, but Audrey from customer support helped me out quickly. App works great.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

A great live chat app! Feature rich with great, responsive support.

Using app

38 minutes

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 30, 2024

Quick replies and issues are solved very quick!

Store

Mesmo

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Schnelle Einrichtung, guter Support.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

The CSS style can be customized. The online help provided is very timely and useful, especially Hana from Avada Group 2 who provided me with great help. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0