Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat& sale: recommend products, answer FAQs, livechat inbox
Rating
4.9
Feedback
1,869
Reviews
Chart
#210
Shopify

All reviews

5 / 5 Share
July 24, 2024

Firstly the app is great and so easy to use. I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time. Great product, great support!

Store Using app Total reviews Average rating
PristineLuxe 11 days 1 5.0
5 / 5 Share
July 24, 2024

Store Using app Total reviews Average rating
Cahê Pro About 18 hours 4 5.0
5 / 5 Share
July 23, 2024

Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!

Store Using app Total reviews Average rating
ToyCoin About 2 hours 4 5.0
5 / 5 Share
July 22, 2024

Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.

Store Using app Total reviews Average rating
ENYA MUSIC Global 19 days 7 4.4
5 / 5 Share
July 22, 2024

I have written twice for support and the CS people is so kind! Always resolve my dobubts.

Store Using app Total reviews Average rating
Forever 21 24 days 7 5.0
5 / 5 Share
July 18, 2024

I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!). I can see the progress of features under development and look forward to the future. Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.

Store Using app Total reviews Average rating
5 / 5 Share
July 18, 2024

Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!

Store Using app Total reviews Average rating
PartyAnimal About 1 hour 1 5.0
5 / 5 Share
July 18, 2024

Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.

Store Using app Total reviews Average rating
NANIKA 3 months 1 5.0
5 / 5 Share
July 18, 2024

I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!

Store Using app Total reviews Average rating
Multiproductos G&C About 1 hour 1 5.0
5 / 5 Share
July 17, 2024

the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!

Store Using app Total reviews Average rating
Sar Jewellery 6 days 5 5.0
5 / 5 Share
July 17, 2024

They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.

Store Using app Total reviews Average rating
7BigStars Kingdom About 1 month 3 5.0
5 / 5 Share
July 12, 2024

had prompt help from Audrey and William! thank you so much! :)

Store Using app Total reviews Average rating
UCHU.CLUB About 4 hours 2 4.5
5 / 5 Share
July 12, 2024

Thanks for your support Hana. Great support. And for the app, It's such a one-stop app for communicating with my customer. To be honest a few of the setting are a bit hidden in the menu, I hardly find, but it's okay.

Store Using app Total reviews Average rating
Josephine Anni About 1 hour 5 5.0
5 / 5 Share
July 11, 2024

Great simple to use app with great and responsive support team. Lydia was so helpful in getting me set up!

Store Using app Total reviews Average rating
Easy Days About 1 hour 5 5.0
5 / 5 Share
July 11, 2024

The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.

Store Using app Total reviews Average rating
CrazyGirl 23 days 11 5.0
5 / 5 Share
July 10, 2024

Great customer support from Tiana

Store Using app Total reviews Average rating
Moda+Co. 6 days 3 5.0
5 / 5 Share
July 9, 2024

Hana was amazing, so quick to respond & resolve my questions/issues!

Store Using app Total reviews Average rating
STATE Of EMBRACE About 3 hours 2 5.0
5 / 5 Share
July 9, 2024

Easy to use and great customer support

Store Using app Total reviews Average rating
Prachi and Harsh 11 minutes 1 5.0
5 / 5 Share
July 7, 2024

The service is really in time and helpful. The agent Tiana is super nice and patient. Recommend!

Store Using app Total reviews Average rating
5 / 5 Share
July 5, 2024

This app works perfectly for my store. I like the app set up in the admin. Very responsive support. I had a small issue and Customer Service Rep Mia and Technician Nikita, fixed it promptly.

Store Using app Total reviews Average rating
TSGS 4 months 4 4.5
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