Chatty AI Chatbot & Live Chat

Great help and service from Hana and Tony :)

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that. 4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

Great app, very easy to use, thanks for the help from Rosie, solved our problem quickly

5* for app quality, 5+* for customer service. Audrey and Pamela supported me very promptly and thoughtfully, even helping me update the code. Very respectful.

Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!

Highly recommended! Great app, and nice customer service, quick response. Esther has helped a lot!

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute. Thanks!

So far it's easy to use with excellent service! I'm excited to go live with this!

Mia and Technician Anivia provided invaluable assistance in resolving various issues encountered during FAQ development. Mia's insightful suggestions and attention to detail ensured a comprehensive resource, while Technician Anivia's technical proficiency streamlined the process. Together, their collaborative effort and dedication exceeded expectations, making them highly recommended for any project needs.

I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.

Very good, and received good support from Nolan

Hana answered all my questions prompty and thoroughly. I enjoy this app very much so far!

Application intuitive, facile à installer. Qui s'intègre bien à l’esthétique du site internet. L'équipe d'assistance est très réactive et à l'écoute pour vous aider dans les plus brefs délais. Je recommande grandement cette application qui est d'autant plus gratuite.

love it! quick help support especially with Esther who was very kind and helpful

Simple and easy to set up, customizable and above all, quick and effective help when I needed it. They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.

Pamela answered all of my questions right away.

Great app, easy to use and set up. It makes chatting with your customers so simple. Great customer service—Tiana was very helpful!

The app is easy to configure and get running in a few minutes. The ability to customize the UI and add custom CSS is a plus. Much thanks to Hana who made sure that I am happy and able to work around the app.