Chatty AI Chatbot & Live Chat

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Pamela helped me really, really fast to solve my request!!! Great job!!! Thank you!!!

Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily. Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features. Overall very much satisfied with this wonderful app true to its cause.

罗茜超级棒！解决问题能力超级强

Nice App. Big shoutout to Lydia and Tony from the customer service team! They resolved my issue promptly and efficiently. Their assistance made my experience with the app smooth and hassle-free. Thank you for your outstanding support!

Excellent platform! Rosie from their team helped me set up a few things. Quick responses. Some features are still under development, but the core offering works well - live chats, faqs. They are moving in the right direction!

Great help and service from Hana and Tony :)

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that. 4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

Great app, very easy to use, thanks for the help from Rosie, solved our problem quickly

5* for app quality, 5+* for customer service. Audrey and Pamela supported me very promptly and thoughtfully, even helping me update the code. Very respectful.

Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!

Highly recommended! Great app, and nice customer service, quick response. Esther has helped a lot!

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute. Thanks!

So far it's easy to use with excellent service! I'm excited to go live with this!

Mia and Technician Anivia provided invaluable assistance in resolving various issues encountered during FAQ development. Mia's insightful suggestions and attention to detail ensured a comprehensive resource, while Technician Anivia's technical proficiency streamlined the process. Together, their collaborative effort and dedication exceeded expectations, making them highly recommended for any project needs.

I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.

Very good, and received good support from Nolan

Hana answered all my questions prompty and thoroughly. I enjoy this app very much so far!