All reviews

Rating Breakdown

  • 5
    95% (1,688 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,686)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2024

The support team ( especially Audrey and Doris) is beneficial and always ready to assist with any issues. With fast response times and seamless website integration, it's a must-have tool for businesses aiming to improve customer service.

Using app

18 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.

Store

GIGA.ba

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Très bonne expérience avec Emily, elle m'a répondu facilement et rapidement :), merci encore !

Store

Kaindly

Using app

About 11 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 11, 2024

it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 11, 2024

I was assisted quickly and very promptly, the technicians managed to solve a system bug within a day, Emily was the assistant who acted as an intermediary between me and the Chatty technicians and she was very kind and helpful, magnificent!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

It's a great app, I love the look in our webshop. Easy to use and custom. Great support as well from the team about anything.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

I want to extend my heartfelt thanks to the support team for their exceptional service. Mia and technician Maison did a wonderful job addressing my concerns promptly and professionally. Mia was incredibly attentive and made sure to understand every detail of my issue. Maison, on the other hand, displayed remarkable technical expertise, quickly diagnosing and resolving the problem. Their teamwork and dedication turned a stressful situation into a smooth and positive experience. I couldn't be happier with the service I received. Thank you, Mia and Maison, for your outstanding support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Amazing app and amazing customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Very good ui, very good service mia

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Great help, quick response

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Tiana is very enthusiastic. Thanks!!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Better than most of the paid tools and it is free :)

Store

Budizzz

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 8, 2024

Amazing app! Not even paying I could find a better app. Linda was super fast in helping me set up everything.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Customer service was great! I got help from support in a super fast manner and the app itself is great to use

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

As always, whenever I've needed assistance with the app, the online help has been excellent. Judy was no exception. Great app with growing capabilities, and excellent customer service.

Store

BE1U

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.

Using app

About 2 hours

Total reviews

4

Average rating

5.0