All reviews

Rating Breakdown

  • 5
    93% (1,536 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,537)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

I'll keep it simple: - Great Team - Great Service - Fast Service - Worked with colleagues to solve my issue (Mia, Tony, Emily, and Lydia thanks to you all) - Didn't stop until everything was fixed Highly recommend this app for its efficiency and the team's professionalism!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Hana is really so helpful person and she was so kind. The app is really good.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento. No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos. Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente. De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo. Gracias, estoy muy agradecido.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!

Using app

About 1 hour

Total reviews

4

Average rating

3.0

5 / 5 Share

June 12, 2024

Fast reaction and I received good help from Audrey!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Funciona perfectamente y muy buena asistencia de cliente.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

Great app! Complete, simple and easy to set up. Thanks Audrey for the great support.

Store

Teefarm

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

rapide et efficace hana

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

Very nice. Thank you very much kevin

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2024

Good service. The reps were very helpful and responded to my questions promptly.

Store

Umin

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

goede en snelle service, erg duidelijk!

Store

nevavo

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

June 11, 2024

Aubrey was a massive help thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup. Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales. Highly recommend Chatty for any Shopify store owner looking to elevate their customer service! Thank you, Hana and the Chatty team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Great support. Thanks for the help(Nolan and Maison)!

Store

Liamigo

Using app

About 1 month

Total reviews

1

Average rating

5.0