Chatty AI Chatbot & Live Chat
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An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!
Emily was very helpful and prompt in answering my questions! Thank you!
Esther was great! She helped me with everything I needed. Literally EVERYTHING. I love this app !
Added this app to our Shopify store and had a couple of set-up issues. Tiana from the helpdesk was super quick to jump on the chat and even faster in rectifying and troubleshooting the issues I had. So far, the app works brilliantly and works well within our shop front. Will keep playing with it and adding to it so that it is more customised.
I have never had such a kind and precise follow-up. Easy to use and I really recommend this app. Thank you.
Amazing FAQ and the best help i've ever got!
Lovely experience, they helped me to get my FAQ working. 10/10 customer service
i'd like to thank Hana for her wonderful service !
Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!
The online support replies very quickly, and it is great to get help from Abby and Gideon.
Great support from Lydia, Liz and Avada tech team. It really helps!
I recommend this app for two reasons: 1: They have 24/7 customer service and their team of dedicated workers are always ready to tackle any challenge you throw at them. Like I asked a question and got a response within seconds. 2: The widget is fully customizable so you can really get it to blend with your store very well. It even looks good in the default version, not a lot of customization needed. If anyone sees this, I would recommend Jasmine as she is what anyone would expect of a customer service rep, she is kind, patient and very calm. Would definitely recommend this app to new and old drop-shippers.
It's excellent service, fast, and efficient. Thank you, Hana, for your assistance and outstanding customer service.
Excellent service! Jasmine went above and beyond for me. I really appreciate it!
Would give a 10 star if possible. Have been using Avada Plug-Ins since day 1. Thanks to Anthea and the whole team for making our seller lives more efficient and bearable! Thank you to the other Avada team members that have assisted in the past!
Amazing app and service. Liz was really helpful in getting my issues sorted.
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