All reviews

Rating Breakdown

  • 5
    95% (1,688 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,686)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2024

Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.

Store

NANIKA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!

Using app

About 2 hours

Total reviews

3

Average rating

3.3

5 / 5 Share

July 18, 2024

I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2024

They are best

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

die App gefällt mir gut, support ist auch top sehr nette Leute

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2024

Hana solved the problem quick. Also quick response.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2024

as for a free app there is everything you need. support is also top notch

Store

HOROSHO

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2024

This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".

Store

Arkeeas

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2024

I got support by Ricky and William and it was very quick and efficient. It is a very good app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

had prompt help from Audrey and William! thank you so much! :)

Using app

About 4 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

July 12, 2024

The support is great. Very fast and proffessional thanks to Hana. Great app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Great support! Whenever I asked for support with any problem, I got a solution through support. Awesome! Special thanks to "Hana".

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Mia and Technician Anivia are very great Customer supports!!! They helped my for custom css.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Thanks for your support Hana. Great support. And for the app, It's such a one-stop app for communicating with my customer. To be honest a few of the setting are a bit hidden in the menu, I hardly find, but it's okay.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

Chatty support is extremely helpful, the app functions great and the staff are happy to help. Judy assisted me and helped fix a problem that I had with chatbox.

Store

Kirz

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

Great simple to use app with great and responsive support team. Lydia was so helpful in getting me set up!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

July 11, 2024

AMAZING customer service by Charles. App is easy to use & I highly recommend especially for new startups

Store

VIVA

Using app

About 1 hour

Total reviews

8

Average rating

4.8