All reviews

Rating Breakdown

  • 5
    93% (1,536 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,537)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2024

I recently had a fantastic experience with live chat support on Avada. I encountered difficulty adding a FAQ page to my store and sought assistance. Nolan promptly responded to my inquiry, and with the help of Nikita, the technician, they efficiently resolved my issue. Their professionalism and dedication to customer satisfaction were truly impressive. Thank you, Nolan and Nikita, for your outstanding support!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2024

Very quick to solve any issues

Store

My Store

Using app

2 days

5 / 5 Share

May 31, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2024

Excellent app and the support staff is very coopeartive. Awsome experiance, specilly with Audrey and Tony, they were very supportive and helped me with my query.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

Great app. Hana from Chatty helped me very well with the installation of the FAQ page. I would recommend this app for everyone that needs a nice FAQ page on their webshop.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

its easily understandable app. thanks for good support .

Store

Pesza

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Just installed this app, and the live chat with Kevin was very helpful he answered my questions right away even at midnight my time he was quick and helpful. I love the easy set up of the app and the ability to customize it to my shop. Love that customers can easily track their orders without having to reach out.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.

Store

AntLux

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

Store

YEZWE

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

It's easy to use and the support were all nice

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

had amazing help and support from tracy the replies were exceptionally quick and resolved any issues that i encountered

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2024

Really liket the app and customer service is also great (all thanks to Hana )

Store

OKBINNY

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

No wonder why it has 5 stars, irreplaceable, awesome ecosystem, 10 out of 10 customer service, totally customizable, including css.

Store

makksm

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

I have some detailed questions about adding telegram/whatsapp. Thank you Mia for your patience and perfect solution. Thanks again Mia. In addition, Chatty can realize the function very well, highly recommended.

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

The entire team is very professional and awesome! Love their FAQs module. Very patient with customers~ I really like Kevin's service and the help by his team. My feedback was handled very quickly.

Store

HYTOBP

Using app

About 19 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

May 28, 2024

Awesome support from Hana! Fast and friendly :)

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 28, 2024

brilliant product!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Really nice and easy app. I had some trouble adjusting the language from my phone, and Hana helped me. She was extremely quick and understood what my needs was. Very helpful! Thank you Hana.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Great app - Great support! I used the app in several shops, that I built. Whenever I faced a problem, the support was quick to act and helped me out immensely! Thank you especially to Tiana! I will keep using Chatty in everything I build :)

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

A fantastic and useful app

Using app

About 1 hour

Total reviews

3

Average rating

5.0