All reviews

Rating Breakdown

  • 5
    95% (1,683 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,681)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2026

首先,App很好用,网页版和手机版都很好用。 其次,他们的团队非常的负责,有任何疑问及时为我解决,沟通无障碍,他们会非常贴心的用你们国家的语言和你沟通,减少了翻译的压力,沟通很丝滑,靠谱的团队,Nice!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

The Chatty AI app has been great so far and the support I've received has been top notch. Thanks!

Using app

41 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Hazel provided a great service to rectify issues with email forwarding. She was available immediately and stayed on until the issue was resolved. Impressive service.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Audrey and Ryan offered outstanding support in addressing our questions. We are very pleased with the app so far.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Megan was very helpful! OMG like I feel guilty cause I asked so many questions lol but she was very patient! as well as Hazel too! Great team!! I cant wait to see how Chatty works with my store:)

Using app

About 15 hours

Total reviews

7

Average rating

3.9

5 / 5 Share

Dec. 31, 2025

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Super! Great app and support staff. Probably the best one out there on the Shopify store platform. Shout out to Hazel and Mark for helping me with my requests. Asset to the team.

Store

AMNIKI

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Hana is very fast and fixes all my problems in no time. She has helped me numerous times. Thank you for the best support!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Hana and everyone at Chatty have been great. We're mainly using just the Chat feature and we're very happy with the App/Service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

非常棒,真人聊天和教导很耐心

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Been looking for this solution forever! One portal for email, social media messages, online chat and whatsapp. Extremely happy with this app. Just installed but so far super happy. Everything is working great, and the support is top-notch - Hana especially. I am still working on my AI buddy to get its knowledge up but the concept and way they do this is really smart!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Support is always excellent, although sometimes they don't take the time to understand the problem, too quick to want to solve the issue which means it takes longer as it leads to inefficient work. Hana and Jade were particularly helpful today, but it took a long time to get to solve what I contacted them about, but we did fix up some other issues as a consequence of them not understanding my question.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Quick and amazing support from Andy! Amazing app so far.

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

The team was very fast to help us, and made sure everything worked well. The live chat is easy to install and I was able to match our branding. The Ai tool is powerful and will free up some time from the customer support.

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Hana very nice and fast respond , good app

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

The app itself is very flexible and has many useful tools to reply to our customers. Furthermore, support is amazing! My best experience so far. Always ready to support and take on requests. Really recommended, I'll be working with them in the future for sure.

Store

REHAUS

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 26, 2025

Outstanding Support from Audrey Audrey provided truly exceptional customer support. She responded quickly, understood my issue immediately, and guided me through everything step by step with patience and clarity. It’s rare to find such helpful and attentive service. She made the entire experience smooth and stress-free.

Store

Levaxco

Using app

About 12 hours

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 26, 2025

Amazing support and a truly helpful app! Hazel was incredibly kind, fast, and supportive throughout the whole process. The app works smoothly and really helps manage customer interactions more efficiently. Whenever I had a question, Hazel was there with clear and helpful answers. Highly recommended for anyone looking to improve their customer communication and engagement. Thank you, Hazel!

Store

AFC USA

Using app

3 days

Total reviews

1

Average rating

5.0