Chatty AI Chatbot & Live Chat
All reviews
Avada WhatsApp Chat, FAQ Page is a very easy to use and free app with a great features! The customer service support Ms. Emily provided a prompt support and guidance to me for setting up my store. Really appreciated and recommend this app!
Esther was so helpful and kind. She solved all my questions and a troubleshoot I was having on my end.
Atención impecable Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online
Je débute avec eux mais le service client (Jasmine) est très réactif et même force de proposition.
Servicio súper rápido! enseguida nos han modificado lo que necesitábamos. Muy contentos con el soporte!
Nice App, Fast answer and good care about user :) Thanks you Esther
Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure. What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.
I had the pleasure of working with Wendy and Toby to customize our app for our website, and I couldn't be happier with the results. Their expertise and dedication to the project were truly exceptional.
The support was excellent and I received precise instructions and support in CHAT. Esther helped me with a very good operation.
Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.
Esther was really good helping me solve an issue!
Great app and even better support!
Sunny has been very helpful, great!
We were having an issue with copying and pasting our old FAQs into the Avada platform, as soon as I had this issue I was in contact with Hana within minutes and she was extremely helpful and was able to fix the issue for me swiftly. Some of the best technical support I've ever received for a Shopify app.
Dear Liz, I wanted to take a moment to express my sincere gratitude for the exceptional effort you put into resolving the issue I was facing. Your dedication and commitment went above and beyond my expectations, and for that, I am truly thankful. Your diligence and expertise not only helped rectify the problem swiftly but also ensured minimal disruption to my work. I truly appreciate the extra time and effort you invested in understanding the issue thoroughly and coming up with an effective solution. Your problem-solving skills are truly commendable. Furthermore, your exceptional communication skills made it easy for me to navigate through the process and stay updated on the progress. Your patience and willingness to address all of my concerns and queries are truly valued. Once again, thank you for going the extra mile in rectifying the issue. Your professionalism and dedication have left a lasting impression, and I am grateful that I had the pleasure of working with such a dependable person like you today. Thank you, Liz, for your incredible assistance. Sincerely, Wajma Nasri - bybaano
Tried a few apps for setting up contact/chat/faqs support bubble. Avadas app matched all our requirements. Love the features & customizability. Wanted to use a square icon instead of the default round icon. Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins. A premium experience for a free plugin!
This app is very helpful especially Abby, who helped me to manage the app
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