Chatty AI Chatbot & Live Chat

great app to provide customers with support and amazing support team from avada

support is good, especially Esther and Gideon

Tracy 5 stars

Set up looks easy and the customer support by Hana was great!

I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Mia & their technician Toby. From the moment I reached out for assistance, Mia exhibited an exceptional level of professionalism, cooperation, and expertise. Mia’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction. Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Mia’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential. I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Mia’s expertise & Toby technicalities. Thank you, Mia & Toby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.

I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!

Great app and very helpful customer service, highly recommended!

Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!

I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana. Thank you once again for your help, and please know that your kindness will not be forgotten.

all work good,and the customer service reply fast and in time too,recommend

I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart. First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website. However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations. In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!

So far, a smooth experience. Esther was very quick in assisting me with my concern.

Awesome app! And really helpful. Thanks Jasmine and Anivia, our developer,

Tech support with Hana was AMAZING very quick and responsive. Loving the app so far.

Emily has helped me immediately after I asked, service is great

Hana helped me set up my store, what an amazing lady! Really service

This app is fantastic. Have also very good chat especially Esther is a great helper.

とても早い返信で分かりやすく教えてくれる。 アプリの仕様感は直感的で分かりやすいです。 とりあえず日本語でどれだけのＦＡＱページが作れるか試してみます。

Great app, easy to use interface and friendly user interaction, also does a great job with responsive design. I encountered a restriction when adding FAQs, so I contacted customer service. They responded quickly and helped me remove the restriction for free. They also helped me delete the credit in the widget. Highly recommend this app to anyone.