Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat & sale: recommend products, answer FAQs, track orders
Rating
4.9
Feedback
1,782
Reviews
Chart
#327
Shopify

All reviews

5 / 5 Share
March 23, 2026

Customer Service is exceptional, especially, Hana. She helped me in all my troubles setting up the AI chat. Hana responds quick and I don't need to explain deep what I need, she provides instant and even suggest best practice.

Store Using app Total reviews Average rating
Cyo Design 8 days 1 5.0
5 / 5 Share
March 22, 2026

Sonny provided me exceptional service.

Store Using app Total reviews Average rating
Best Planet 2 months 7 4.0
5 / 5 Share
March 18, 2026

Tech support response from the Chatty was quick enough to solve my situation. Andy, who supported today, was very prompt and precise about helping my matter. Thank you, Andy!

Store Using app Total reviews Average rating
5 / 5 Share
March 17, 2026

it Is easy to use!

Store Using app Total reviews Average rating
Desnudo Coffee 4 months 3 3.7
5 / 5 Share
March 17, 2026

With so many products on our website, navigating can be confusing for customers. Every contact that comes through the Chatty app is a great opportunity to learn and tweak the info we feed it. Very impressed with how much the conversations have improved in helping people find the right product. The Chatty team is always quick to reply and ready to help. Special thanks to Hana!

Store Using app Total reviews Average rating
Mala Handworks 5 months 3 5.0
5 / 5 Share
March 14, 2026

Store Using app Total reviews Average rating
Pawly Supply 3 days 1 5.0
5 / 5 Share
March 13, 2026

Thanks so much for your help, Irene. All of this is new to me, so I truly appreciate your patience.

Store Using app Total reviews Average rating
DIY Miracles 2 months 2 5.0
5 / 5 Share
March 11, 2026

Audrey always very helpful! Very quick to respond! Top stuff!

Store Using app Total reviews Average rating
Hagley Carpets & Flooring 4 months 2 5.0
5 / 5 Share
March 11, 2026

Our team consistently has a great experience using this app. Whenever we run into an issue or have a question, the live agents are quick to respond and extremely helpful. Hana in particular is always awesome and goes above and beyond to assist us.

Store Using app Total reviews Average rating
5 / 5 Share
March 9, 2026

Grym support!

Store Using app Total reviews Average rating
Smyckeskedjan About 5 hours 1 5.0
5 / 5 Share
March 3, 2026

è fantastica! esattamente quello che cercavo, e l'assistenza è fenomenale

Store Using app Total reviews Average rating
Prodotto Mio 6 days 5 5.0
5 / 5 Share
March 2, 2026

Ich bin absolut begeistert von Chatty! Die App ist sehr intuitiv aufgebaut und perfekt für einen wachsenden Onlineshop. Besonders hervorheben möchte ich Hana – sie ist unglaublich hilfsbereit, geduldig und erklärt alles verständlich, auch bei technischen Fragen. Als Solo-Shop-Betreiberin ist es für mich extrem wichtig, schnellen und kompetenten Support zu haben – und genau das bekommt man hier. Dank Hana konnte ich meinen Chatbot professionell einrichten und optimal an meinen Shop anpassen. Klare Empfehlung für alle, die ihren Kundenservice auf das nächste Level bringen möchten

Store Using app Total reviews Average rating
VELVET GLOW ⎮ Korean Skincare About 21 hours 4 5.0
5 / 5 Share
March 2, 2026

hana was great and helped me alot with setting up!! so far so good

Store Using app Total reviews Average rating
Fox Paradox 32 minutes 4 5.0
5 / 5 Share
March 2, 2026

Hana was very helpful and quick to respond. Excellent support experience — thank you!

Store Using app Total reviews Average rating
Naomi Seoul 9 months 2 5.0
5 / 5 Share
Feb. 27, 2026

We were looking for an app that would significantly reduce the workload of our customer support team – and with Chatty, we have found the perfect solution. The installation process was incredibly simple and straightforward. The setup and data synchronization with our Shopify store worked flawlessly from the very beginning. Within a short time, everything was running smoothly. Thanks to the powerful AI, Chatty is now able to respond precisely and effectively to our customers’ questions and issues, which has massively reduced the workload of our support team. The AI understands customer concerns very well and provides helpful, accurate answers. Chatty communicates in a very friendly and proactive way and engages with customers in a natural, supportive manner. At the same time, it is highly sales-oriented: it provides direct product links, displays product images, and even integrates the shopping cart seamlessly into the conversation. It also highlights savings opportunities, clearly presents product details, and explains available options perfectly. Another big advantage is the fast and highly professional support team behind Chatty. They helped us implement shop- and product-specific responses tailored exactly to our needs. We truly can’t imagine running our store without Chatty anymore and highly recommend this app to anyone looking to elevate their customer support. It’s a truly outstanding virtual customer service employee!

Store Using app Total reviews Average rating
Jollyknits 18 days 11 5.0
5 / 5 Share
Feb. 27, 2026

Hazel was super helpful. she was able to answer all my questions and helped me set up everything. Thanks, Hazel! This app is super life changing! Made our lives easier. the customer service is one of a kind!

Store Using app Total reviews Average rating
Tymo Beauty About 15 hours 4 4.0
5 / 5 Share
Feb. 26, 2026

Andy was great.. WOW! The assistance was quick and smooth.

Store Using app Total reviews Average rating
PERLUV 2 days 4 5.0
5 / 5 Share
Feb. 26, 2026

The app is useful and has help us connect with customer and respond quickly to customers. Hazel is also really helpful when we have any requests.

Store Using app Total reviews Average rating
CoreOptimise™ 5 months 2 5.0
5 / 5 Share
Feb. 26, 2026

Top App und toller Support von Andy!

Store Using app Total reviews Average rating
Bauchemie.at About 2 hours 2 5.0
5 / 5 Share
Feb. 26, 2026

It is a really great App, and the customer service is amazing

Store Using app Total reviews Average rating
Fresh Sip Gear 1 day 3 5.0
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