Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,786
chart
#442
All reviews
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Jan. 27, 2026
Great app, as soon as you start giving content, context to the chat, this will relieve a lot of work. Also, the team behind chatty is exceptional, great pro activeness and they can customize some parts to make it look better. Especial mention to Hazel!
Jan. 26, 2026
チャットサービスを導入しようといろいろ調べたところ、Shopifyに関しては外部のサービスよりこちらのChattyが機能面でもコスト面でも優れていました。 サポートも充実しています。 ＞サポートのハナさん、ありがとうございました。
Jan. 25, 2026
Excellent app and outstanding support! The app works smoothly and does exactly what we need. The setup was straightforward, and the features are well thought out. Huge shout-out to Sonny for the incredible support — fast, knowledgeable, and genuinely helpful. He made the experience even better. Highly recommend!
Jan. 24, 2026
Es excelente! me indicaron paso a paso como solucionar mi problema de configuracion, Abby es excelente, gracias
Jan. 24, 2026
This bot has made handling inquiries so much smoother! It’s reliable and very easy to use. Special thanks to Andy for the amazing backup—anytime I had an issue, Andy sorted it out immediately. Highly recommend both the app and the team
Thank you so much for the great feedback. We really appreciate it. We’re happy to hear the bot has made handling inquiries smoother and that you’re finding it reliable and easy to use. That’s exactly what we aim for. A special thanks for mentioning Andy as well. We’ll be sure to share your kind words with him. He’ll be glad to know his support made such a positive difference. Thanks again for recommending the app and the team. If you ever need anything, we’re always here to help.
Jan. 23, 2026
Je suis incroyablement ravie de mon expérience avec l’application Chatty. Dès la prise en main, la facilité d’utilisation est frappante, mais ce qui fait vraiment la différence, c’est l’accompagnement 24/24. J’ai une boutique très particulière, avec des produits techniques qui demandent beaucoup de connaissances précises et une vraie capacité d’analyse des situations clients. En une seule journée de travail, mon IA est déjà capable de me remplacer sur les questions les plus techniques, avec des réponses cohérentes, fiables et adaptées aux parents. C’est un gain de temps énorme et une vraie tranquillité d’esprit. Un immense merci à Hazel et Andy, qui ont été présents, réactifs et réellement impliqués à chaque étape. On sent qu’il ne s’agit pas d’un simple support, mais d’un vrai partenariat pour faire fonctionner l’outil dans des conditions réelles de commerce. Chatty n’est pas juste une application de chat : c’est un outil stratégique, surtout quand on a une activité exigeante. Je recommande sans hésiter.
Jan. 23, 2026
Hana was incredibly helpful. There was an error with the tracking via Chatty. She fixed it with and gave a simple explanation and was incredibly friendly! Definitely recommended.
Jan. 22, 2026
I'm a new user and so far, I love it. The people are very nice, and even though I can be difficult, Audrey guided me step-by-step through the setup process. Audrey is awesome, thank you for everything!
Jan. 21, 2026
Ich nutze Chatty seit zwei Wochen und bin sehr zufrieden. Sowohl auf Instagram als auch auf der Website gibt der Bot sinnvolle Antworten auf Nachrichten. Durch die schnellen Reaktionen ist mein Umsatz gestiegen und meine Arbeitsbelastung hat sich verringert. Ich kann es nur empfehlen.
Jan. 21, 2026
Incredible support, responds within minutes, answers all questions, guides through the process and provides an incredible customer support. Highly recommend!
Jan. 20, 2026
Overall a great app, good FAQ templates and great customer support , especially Andy.
Jan. 20, 2026
Andy was so kind and patience with me. Andy helped me along the way to get my chatty app up and going. Explained everything I was confused about and the pictures to walk me though everything was the greatest. Andy took the time to explain to me why only some of my items was not syncing and offered me information on the promo that was being offered to upgrade which was very helpful as well. I will be upgrading after I explore a little more. Thanks again Andy for the wonderful chat experience.
Jan. 19, 2026
Beautiful experience—the app works perfectly, and it’s free Before, I was paying $39 per month for Tidio for the same functionality.