All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Nov. 18, 2025

Love this app and Andy was super helpful :)

Store

FloBabe

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Chatty makes our life a lot easier. After setting everything up — which is not a small thing — the onboarding was super smooth. Big thanks to Cody and the rest of the team for that. Customer service is top-notch, it’s incredible how they always answer super fast. Really useful app, congrats!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

La aplicación de chatbot con IA está funcionando de manera excelente en nuestra tienda de Shopify y ha supuesto una clara mejora en la atención al cliente y en la automatización de consultas frecuentes. Pero, por encima de todo, quiero destacar el soporte recibido por parte de Sonny. Su atención ha sido siempre rápida, profesional y muy orientada a la solución, algo que se agradece enormemente cuando se trabaja con distintas monedas y mercados. Teníamos un problema complejo con la visualización y gestión de precios en varios países, que estaba afectando a la experiencia de compra de nuestros clientes. Sonny no solo identificó el origen del fallo con precisión, sino que además nos propuso y aplicó una solución estable y satisfactoria, asegurándose de que todo quedara correctamente configurado y probando los resultados con detalle. En resumen, la app cumple lo que promete y el nivel de soporte —especialmente gracias a Sonny— ha superado nuestras expectativas. Totalmente recomendable.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

very easy to use,help me save a lot of time. The online faq helps me a lot.

Store

LARMACE

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Hana is amazing. really good support.

Store

D'AZUR

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I have been able to work through a few problems that I have setting up Chatty with my WhatsApp. Mirra was able to help me and get me up to speed on how it works. She even suggested some other things to consider when setting up the service. I really appreaciate her help. Thank you!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

The support team responds instantly — truly impressive. Every answer is clear, detailed, and actually helps solve the issue instead of generic replies. Great app and customer service!

Store

TAKEASY

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

have tried a few chat ai, and this one seems more advance than others

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

very helpful and hana is very nice and knows what to do

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

カスタマーサポートが良かった

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Super Kundensupport, danke Hana. Die App ist wirklich sehr übersichtlich und hat alles was man sich vorstellen kann

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Great custum service, abby and the team are really helpful!

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 9, 2025

amazing support by "Hana

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

This app is very user friendly and easy to use compared to other apps we've tried. Hazel from Chatty AI was also very helpful at answering all my questions.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

We’re currently in the setup phase with the Chatty app, and the experience has been excellent so far. The onboarding has been smooth, and the tools are already proving easy to work with and tailor to our business needs. A big thank-you to Audrey, who has been incredibly helpful throughout the setup. She’s guided us through each step, answered every question clearly, and made the whole process feel simple and well supported. Looking forward to seeing Chatty fully in action!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Nice app and quick support, thanks to Hana !

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Good service and support

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Store

NZYMES

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Nancy and the Technical Support Team were very helpful and responsive. They solved my issue quickly. I really appreciate their support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

We’re COY Eyewear, and the Chatty app has been an excellent addition to our platform: both visually and functionally. It offers multilingual support and features a true AI chatbot that follows the rules you set while remaining flexible and personal to your store’s tone and needs. It has made customer interaction smoother and smarter. The support team has been fantastic, truly one of the best experiences we’ve had. Highly recommended.

Store

COY

Using app

17 days

Total reviews

1

Average rating

5.0