Chatty AI Chatbot & Live Chat
All reviews
Customer Service is exceptional, especially, Hana. She helped me in all my troubles setting up the AI chat. Hana responds quick and I don't need to explain deep what I need, she provides instant and even suggest best practice.
Sonny provided me exceptional service.
Tech support response from the Chatty was quick enough to solve my situation. Andy, who supported today, was very prompt and precise about helping my matter. Thank you, Andy!
With so many products on our website, navigating can be confusing for customers. Every contact that comes through the Chatty app is a great opportunity to learn and tweak the info we feed it. Very impressed with how much the conversations have improved in helping people find the right product. The Chatty team is always quick to reply and ready to help. Special thanks to Hana!
Thanks so much for your help, Irene. All of this is new to me, so I truly appreciate your patience.
Audrey always very helpful! Very quick to respond! Top stuff!
Our team consistently has a great experience using this app. Whenever we run into an issue or have a question, the live agents are quick to respond and extremely helpful. Hana in particular is always awesome and goes above and beyond to assist us.
è fantastica! esattamente quello che cercavo, e l'assistenza è fenomenale
Ich bin absolut begeistert von Chatty! Die App ist sehr intuitiv aufgebaut und perfekt für einen wachsenden Onlineshop. Besonders hervorheben möchte ich Hana – sie ist unglaublich hilfsbereit, geduldig und erklärt alles verständlich, auch bei technischen Fragen. Als Solo-Shop-Betreiberin ist es für mich extrem wichtig, schnellen und kompetenten Support zu haben – und genau das bekommt man hier. Dank Hana konnte ich meinen Chatbot professionell einrichten und optimal an meinen Shop anpassen. Klare Empfehlung für alle, die ihren Kundenservice auf das nächste Level bringen möchten
hana was great and helped me alot with setting up!! so far so good
Hana was very helpful and quick to respond. Excellent support experience — thank you!
We were looking for an app that would significantly reduce the workload of our customer support team – and with Chatty, we have found the perfect solution. The installation process was incredibly simple and straightforward. The setup and data synchronization with our Shopify store worked flawlessly from the very beginning. Within a short time, everything was running smoothly. Thanks to the powerful AI, Chatty is now able to respond precisely and effectively to our customers’ questions and issues, which has massively reduced the workload of our support team. The AI understands customer concerns very well and provides helpful, accurate answers. Chatty communicates in a very friendly and proactive way and engages with customers in a natural, supportive manner. At the same time, it is highly sales-oriented: it provides direct product links, displays product images, and even integrates the shopping cart seamlessly into the conversation. It also highlights savings opportunities, clearly presents product details, and explains available options perfectly. Another big advantage is the fast and highly professional support team behind Chatty. They helped us implement shop- and product-specific responses tailored exactly to our needs. We truly can’t imagine running our store without Chatty anymore and highly recommend this app to anyone looking to elevate their customer support. It’s a truly outstanding virtual customer service employee!
Hazel was super helpful. she was able to answer all my questions and helped me set up everything. Thanks, Hazel! This app is super life changing! Made our lives easier. the customer service is one of a kind!
Andy was great.. WOW! The assistance was quick and smooth.
The app is useful and has help us connect with customer and respond quickly to customers. Hazel is also really helpful when we have any requests.
Top App und toller Support von Andy!
It is a really great App, and the customer service is amazing
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