Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI livechat & helpdesk: AI chat bot inbox for sale...
Rating
4.9
Feedback
1,869
Reviews
Chart
#206
Shopify

All reviews

5 / 5 Share
March 13, 2024

Solicitamos ajuda e a resposta foi de imediata. Serviço muito prestável da Sunny.

Store Using app Total reviews Average rating
Algori Brand Over 1 year 2 5.0
5 / 5 Share
Nov. 11, 2022

Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!

Store Using app Total reviews Average rating
decorfanstore About 5 hours 1 5.0
5 / 5 Share
Nov. 10, 2022

App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!

Store Using app Total reviews Average rating
Dermaximó 22 minutes 3 5.0
5 / 5 Share
Nov. 7, 2022

Emily was very quick and helpful. I asked for help to increase the number of FAQS that I could have. Thank you

Store Using app Total reviews Average rating
Developer Reply

Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Sincerely, AVADA Support Team

5 / 5 Share
Nov. 6, 2022

Aisha from AVADA was very quick friendly customer response. The app is very easy to install and customize.

Store Using app Total reviews Average rating
Wall-Art-4-You 31 minutes 4 5.0
Developer Reply

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team

5 / 5 Share
Oct. 31, 2022

Fast support! Works great :) I have an issue with the chat and contacted the support page. They replied instantly and fixed my problem.

Store Using app Total reviews Average rating
Glassify 17 days 2 5.0
Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team

5 / 5 Share
Oct. 30, 2022

Hervorragend! Die Dame im Chat hat mir mit meinem Anliegen umgehend weitergeholfen und nun ist mein Onlineshop um eine wunderschöne Facette reicher.

Store Using app Total reviews Average rating
Kräuterhof Zach About 1 hour 1 5.0
Developer Reply

Wir haben AVADA entwickelt, um jedem Kunden, der durch unsere Tür kommt, den bestmöglichen Service zu bieten. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun. Alles Gute, AVADA-Support-Team

5 / 5 Share
Oct. 28, 2022

Prakash was incredibly helpful. I requested support, had to wait less than 5 minutes, and my requests were solved within a few minutes. Overall very pleased with the support. The app seems great, haven't tested it at scale but comes with pre-loaded FAQs and the functionality so far has been excellent.

Store Using app Total reviews Average rating
On Par About 1 hour 4 5.0
Developer Reply

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team

5 / 5 Share
Oct. 28, 2022

Just installed the app and the support so far is great. Thank you Jasmine for helping me so quickly. Appreciate the fast response.

Store Using app Total reviews Average rating
Korasana About 1 hour 1 5.0
Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team

5 / 5 Share
Oct. 25, 2022

Great support from Prakash from the customer service. Zeker een aanrader voor alle Nederlanders daarzooo.

Store Using app Total reviews Average rating
Kids & Mobility 8 days 4 5.0
Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team

5 / 5 Share
Oct. 24, 2022

That's a very helpful app. Our customer service team is working hard to reply all the email as soon as possible, but this app give a instant answer to the visitors. And the Avada support's team is amazing. I just send them an message by chat and Hana resolve my issue within 20 sec! I highly recommended this app for any Shopify store owner

Store Using app Total reviews Average rating
The Magic Toy Shop About 1 hour 8 5.0
Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Hana receives the recognition they deserve. Thank you again, have a great day! AVADA Support Team

5 / 5 Share
Oct. 22, 2022

Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!

Store Using app Total reviews Average rating
ZNAJEWELS 14 minutes 1 5.0
Developer Reply

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, AVADA Support Team

5 / 5 Share
Oct. 20, 2022

Very good app and the customer service is very helpful. Liz help us to use the app properly, we can use more icon now. I can recommend it

Store Using app Total reviews Average rating
BiBI Dolls About 1 hour 2 5.0
5 / 5 Share
Oct. 19, 2022

I use the app for my FAQ's and other special promotions. It is really easy to use and the support from Esther was SUPER fast and effortless to make the changes for me

Store Using app Total reviews Average rating
Vitexacom-Radios About 10 hours 2 5.0
5 / 5 Share
Oct. 13, 2022

This app is easy to use and highly customizable. On top of its user-friendliness, the customer support team is superb. Always easy to reach whenever I have a question and goes above and behind to help me customize the widget to my specific needs. The specialist that helped me today is Hakeem and he solved my issues quickly. Highly recommend 10/10.

Store Using app Total reviews Average rating
Eunoia Selects 3 days 3 5.0
5 / 5 Share
Oct. 3, 2022

Excelente aplicación, gracias a Hana por su ayuda y paciencia! Me ha funcionado para todo lo que requiero en mi tienda.

Store Using app Total reviews Average rating
Fan Army About 1 hour 1 5.0
5 / 5 Share
Oct. 3, 2022

The app is intuitive. The service team are quick and helpful. Hana from the support team was a great help. Thank you :-)

Store Using app Total reviews Average rating
Luxreaders.dk About 1 hour 2 5.0
5 / 5 Share
Oct. 1, 2022

Esther was FANTASTIC & answered all my questions quickly & clearly. She was great! I got my FAQ widget all set up & running with her help!

Store Using app Total reviews Average rating
The Color Amber About 1 hour 2 5.0
5 / 5 Share
Sept. 30, 2022

Their customer supports are too good, and they are providing a good feature in their application, Jasmine was a great polite woman to solve my problem in just couple of minutes. good app and good customer support

Store Using app Total reviews Average rating
gary-811 30 minutes 1 5.0
5 / 5 Share
Sept. 25, 2022

At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!

Store Using app Total reviews Average rating
Bplanet 15 minutes 1 5.0
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