All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2025

Awesome app and amazing quick customer service. Recommend to anyone with an online store.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Hana & William were super quick and replying and the support is second to none. Thanks guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Hana

Store

SneakerSquad

Using app

About 1 hour

5 / 5 Share

Nov. 4, 2025

I found the app delivers excellent value even with the free plan. The team responded quickly and efficiently to my questions. I had read reviews saying support for free plan users was lacking, but my experience was much better than expected. Several support reps assisted me during the trial, and Hana stood out as especially helpful.

Using app

23 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 3, 2025

I'm using Chatty to assist with my online customer service, and the AI has swiftly resolved most of my customers' inquiries. I'm very appreciate to Hana. There was an issue with URL responses, and with her technical help, I resolved this response problem. The function is awesome. If you have any questions, please don't hesitate to seek their assistance. Thank you again.

Store

LINGXIAO PUMP

Using app

About 2 hours

5 / 5 Share

Nov. 1, 2025

Jasmine helped me solve the problem quickly when I didn't know how to add AI instructions! She responded promptly and was very helpful. Their customer support is truly excellent! I highly recommend that everyone use this app!

Store

TreaYou Studio

Using app

About 1 year

5 / 5 Share

Oct. 31, 2025

Amazing!

Store

Magdarél

Using app

23 days

5 / 5 Share

Oct. 30, 2025

excellent app, Hana was very helpful during set up. Drake showed me how to use and set up the app, so far using it and setting it up seems very good.

Using app

About 5 hours

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 30, 2025

Hana is the best!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

customer service team is highly professional and enthusiastic.

Store

TOOCAA

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

The customer support (Jade) was super helpful, thank you!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Hana gave excellent technical assistance!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

We tested Chatty for our shop. The installation is simple, and whenever something doesn’t work as expected, the chat support is extremely fast and competent. What really stands out: the support team not only provides answers but also carries out the necessary adjustments themselves – including clear documentation. Very helpful, quick, and reliable!

Store

Sirocco

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Chatty es una aplicacion genial e interactiva.Tienen un formato muy bonito y facil de configurar,estoy seguro que me ayudara con mi tienda,muchas gracias,tienen un equipo espectacular como HANA

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Audrey provided exceptional customer service. She was very patient, maintained a positive attitude, and effectively resolved my issue.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Hazel has been the rep who has been helping me here and there and shes been amazing. Highly recommended!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Simple and very helpful

Using app

About 1 hour

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 25, 2025

Never had a better support than this with Hana.

Store

AirDryer

Using app

About 1 hour