Chatway Live Chat Support, FAQ
Live chat customer support & FAQ app for Shopify -...
Rating
5.0
feedback
333
chart
#974
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
6%
-
Less than a month
47%
-
Less than a year
42%
-
More than a year
0%
Reviews Summary
The reviews for the Chatway Shopify App are overwhelmingly positive, with users praising its ease of use, reliability, and customer support. Many users appreciate the live chat feature, the seamless inbox functionality, and the ability to communicate with customers from all over the world. The app is described as intuitive, helpful for small businesses, and effective in improving customer engagement and satisfaction. Users also highlight the responsiveness of the support team and the app's user-friendly interface. However, there is one negative review that mentions unprofessional behavior from a co-founder of the company.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 16, 2024
This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!
Dec. 11, 2024
This Live Chat app has been wonderful so far! Lots of great feedback from our customers on this app. Can't wait to continue to use it!
Dec. 11, 2024
Great app that was recommended to me, great support team as well. Good features and customisation options can’t complain!
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