Chatway Live Chat & WhatsApp
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
feedback
246
chart
#1,226
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
10%
-
Less than a month
57%
-
Less than a year
23%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in connecting with customers, and helpful customer support. Many users appreciate the live chat feature, the ability to manage conversations efficiently, and the quick response time. The app is described as user-friendly, with a simple and attractive design. Users also highlight the convenience of receiving notifications on their phones and the seamless integration with Shopify. However, some users mentioned minor issues like the lack of a desktop application and suggested improvements such as adding a survey module.
Highlights
Review RSS Feed
All reviews
Jan. 24, 2026
It’s been so helpful & such a great way for clients to easily ask us questions! And super easy to access our inbox & reply! Definitely recommend!
Dec. 29, 2025
I am very happy to review chatway, an online chat software. This year I came into contact with website building, and also came into contact with Chatway for the first time. Chatway is the most useful online chat software in my mind. I learned about Chatway online chat software through searching, and I have also seen many chatways in other independent websites. I hope chatway will always be liked by everyone, and I will always like and use chatway.
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