Chatway Live Chat Support, FAQ
Live chat customer support & FAQ app for Shopify -...
Rating
5.0
feedback
321
chart
#1,012
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Reviews Summary
The Chatway app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, quick setup, and responsive customer support. Users appreciate the real-time chat feature, the ability to engage with customers effectively, and the seamless integration with various platforms. The app's lightweight design and efficient functionality have been praised, along with its FAQ feature that helps save time and improve efficiency. However, there was one negative review that mentioned unprofessional behavior from the co-founder of the company, leading to a lack of accountability. Overall, Chatway is highly recommended for businesses looking to enhance customer interactions and boost conversion rates.
Highlights
Rating Breakdown
All reviews
Nov. 20, 2024
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.
Nov. 16, 2024
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