Chatway Live Chat Support, FAQ for Shopify

Chatway Live Chat Support, FAQ

Live chat customer support & FAQ app for Shopify -...

Developer

Rating

5.0

feedback

321

Reviews

chart

#1,012

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    48%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The Chatway app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, quick setup, and responsive customer support. Users appreciate the real-time chat feature, the ability to engage with customers effectively, and the seamless integration with various platforms. The app's lightweight design and efficient functionality have been praised, along with its FAQ feature that helps save time and improve efficiency. However, there was one negative review that mentioned unprofessional behavior from the co-founder of the company, leading to a lack of accountability. Overall, Chatway is highly recommended for businesses looking to enhance customer interactions and boost conversion rates.

Highlights

Ease of use and quick setup
Responsive customer support
Real-time chat feature
Efficient functionality
Negative review regarding unprofessional behavior

Rating Breakdown

  • 5
    99% (317 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

En intuitiv og god chat app

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Easy to use and reliable app

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Gets my job done in a very clean and advanced ui.Highly recommended

Store

Zerone

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

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