Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
261
Reviews
Chart
#825
Shopify

All reviews

4 / 5 Share
Sept. 19, 2025

The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate

Store Using app Total reviews Average rating
Krafteria 28 days 1 4.0
Developer Reply

We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.

4 / 5 Share
April 1, 2025

It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.

Store Using app Total reviews Average rating
P1inMotion 16 minutes 1 4.0
Developer Reply

Thank you so much for the great feedback 🙏 We’re happy to hear that you’re enjoying the app so far. Regarding desktop use, there might be a workaround that can help you access Chatway more like a desktop application. Please contact our support team and we’ll be happy to guide you through it.

4 / 5 Share
Jan. 11, 2025

If there is a survey module would be even greater

Store Using app Total reviews Average rating
Veggies.my About 20 hours 3 4.7
Developer Reply

Thank you for the feedback 🙏 We’re happy to let you know that we added a survey option. You can enable and customize it directly from the widget settings. We hope this helps make Chatway even more useful for you!

4 / 5 Share
May 28, 2024

Convenient for chatting. I tried it and it was good.

Store Using app Total reviews Average rating
JNBCANADA 10 days 1 4.0
Developer Reply

We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.

4 / 5 Share
March 13, 2024

Store Using app Total reviews Average rating
Street Rider Apparel 1 minute 4 4.8
Developer Reply

We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.

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