Chatway Live Chat & WhatsApp
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
feedback
251
chart
#889
All reviews
Review RSS Feed
March 4, 2026
We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows. One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks. The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers. The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands. If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient. And lets not forget to mention how many amazing features are available in the free plan!
Feb. 25, 2026
Feb. 18, 2026
Feb. 14, 2026
Super easy to use. Customer support was very helpful. Love having the app on my phone, so I can talk to clients at any time. There are some really cool features like the FAQs. Highly recommend.
Feb. 6, 2026
Just launched our website and Chatway was the perfect solution for our needs. It's a live chat (for free) that customers can use whenever they want. It's the ideal all-in-one inbox!
Jan. 24, 2026
It’s been so helpful & such a great way for clients to easily ask us questions! And super easy to access our inbox & reply! Definitely recommend!
Jan. 16, 2026
app veramente fantastica, mi sono trovato molto bene, nell'interfaccia e nell'utilizzo, consiglio molto.
Dec. 29, 2025
I am very happy to review chatway, an online chat software. This year I came into contact with website building, and also came into contact with Chatway for the first time. Chatway is the most useful online chat software in my mind. I learned about Chatway online chat software through searching, and I have also seen many chatways in other independent websites. I hope chatway will always be liked by everyone, and I will always like and use chatway.
Dec. 29, 2025
This great Live Chat app is super helpful. A lot of clients reach out via the app and we are able to answer their questions promptly and turn them into our customers
Dec. 4, 2025
I was recommended this app to make speed of my website better, so far a lot of cool fetchers, support is great, they helped me to correct position of widget. Recommend!
Dec. 3, 2025
We cant thank Karina and the dev team enough for this amazing App! it has saved us so much time and effort, was super easy to set up and we absolutely love it! 10/10 SWDESIGNS Approved!