Chatway Live Chat & AI Chatbot
The reviews for the Chatway Shopify App are overwhelmingly positive, with users praising the app for its ease of use, helpful customer service, and features like the inbox and live chat functionality. Many users appreciate the free version of the app, which offers valuable features for small businesses. The ability to customize availability, manage chats efficiently, and integrate with WhatsApp are highlighted as significant benefits. Users also mention the helpfulness of the customer service team, particularly mentioning specific staff members who provided excellent support. However, there are a few mentions of confusion in the admin panel and a desire for a desktop application for easier access.
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Thank you for the great review 🙏
I am very satisfied with this application. It has professional and patient online customer service staff who can provide answers to frequently asked questions（Especially Marvin, who gave me a lot of help.）. In addition, the free version comes with user-friendly features. I highly recommend this app to all sellers.
Thank you for the great review 🙏
Have a small new webshop, and needed more personal service and ability to let potential customers know I'm there with a chat bot. ChatWay was installed, and it has a lot of features, and AI driven answers that indexes the webshop and can be given precise instructions. And this is the free version basics, really what I needed (for now) to hopefully grow.
Thank you for the great review 🙏
Thank you for the great review 🙏
I love how easy it is to comunicate with my customers!
Thank you for the great review 🙏
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