Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Developer
Premio
Rating
4.9
Feedback
256
Reviews
Chart
#831
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Chatway app has received overwhelmingly positive reviews from users. Customers appreciate the smooth functionality of the app, the excellent customer service provided, and the user-friendly features. Many users highlight the convenience of the chatbot and AI-driven answers, as well as the ability to customize the chat settings. The app's free version is praised for being comprehensive and suitable for small businesses. Users also mention the ease of communication with customers, the practicality of the app, and the positive impact on customer engagement and sales. However, there are a few mentions of confusion in the admin panel and the desire for a desktop application for easier access.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 9%
Less than a month 50%
Less than a year 30%
More than a year 1%
All reviews
5 / 5 Share
July 29, 2026

thanks

Store Using app Total reviews Average rating
Inside Sauna 3 months 2 5.0
5 / 5 Share
July 10, 2026

super smooth app and killer customer service

Store Using app Total reviews Average rating
MOMORO & Friends About 2 months 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 30, 2026

Store Using app Total reviews Average rating
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 29, 2026

Application très pratique et complète. possibilité de tout paramètrer pour parsonnaliser son chat. Il existe même un chabot.

Store Using app Total reviews Average rating
RolandBD About 1 month 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 22, 2026

Store Using app Total reviews Average rating
Prieur USA 5 days 1 5.0
Developer Reply

Thank you for the great review 🙏

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