Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
256
Reviews
Chart
#831
Shopify

All reviews

5 / 5 Share
July 29, 2026

thanks

Store Using app Total reviews Average rating
Inside Sauna 3 months 2 5.0
5 / 5 Share
July 10, 2026

super smooth app and killer customer service

Store Using app Total reviews Average rating
MOMORO & Friends About 2 months 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 30, 2026

Store Using app Total reviews Average rating
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 29, 2026

Application très pratique et complète. possibilité de tout paramètrer pour parsonnaliser son chat. Il existe même un chabot.

Store Using app Total reviews Average rating
RolandBD About 1 month 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 22, 2026

Store Using app Total reviews Average rating
Prieur USA 5 days 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 18, 2026

I am very satisfied with this application. It has professional and patient online customer service staff who can provide answers to frequently asked questions(Especially Marvin, who gave me a lot of help.). In addition, the free version comes with user-friendly features. I highly recommend this app to all sellers.

Store Using app Total reviews Average rating
OOOK 20 days 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 15, 2026

Have a small new webshop, and needed more personal service and ability to let potential customers know I'm there with a chat bot. ChatWay was installed, and it has a lot of features, and AI driven answers that indexes the webshop and can be given precise instructions. And this is the free version basics, really what I needed (for now) to hopefully grow.

Store Using app Total reviews Average rating
iKamper About 17 hours 5 4.8
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 10, 2026

Store Using app Total reviews Average rating
PetKing.ph | Same-Day Delivery Over 1 year 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
May 21, 2026

I love how easy it is to comunicate with my customers!

Store Using app Total reviews Average rating
Botika Skincare About 1 month 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
May 21, 2026

Excellent :) The App is Great Easy to use & User Friendly

Store Using app Total reviews Average rating
Entige About 2 hours 7 4.9
5 / 5 Share
May 11, 2026

Store Using app Total reviews Average rating
Rang Sang 11 days 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 25, 2026

De AI Chatbot is slim, snel en werkt echt heel goed. Geeft duidelijke antwoorden en is super handig in gebruik. Ben er blij mee! :)

Store Using app Total reviews Average rating
FYTU About 2 months 1 5.0
5 / 5 Share
May 8, 2026

Very pleased I found Chatway. I wasn’t sure I wanted to add a chat function on the website because I thought it would give me a lot of work life chatting with people with too much time. Long story short: I immediately started the Solo plan because of the Life chat. I’m a bit old fashioned, I only use Lifechat and not the AI function. The personalizing options of this app are amazing. You can manually select day by day when you are online and you can easily put yourself offline by one click. During night times the chat function disappears if you want. And that is so perfect when you’re self employed with a partner that likes to sleep at night ;)

Store Using app Total reviews Average rating
chastity-shop About 1 month 6 5.0
Developer Reply

Thank you for the great review 🙏

1 / 5 Share
April 28, 2026

Very confusing in admin panel can't find my Q&As anymore just keeps asking me to upgrade.

Store Using app Total reviews Average rating
New Day Printers 12 months 2 3.0
Developer Reply

Hi there, sorry to hear about the confusion. We checked your website and Chatway appears to be installed and working properly. The upgrade message can be easily closed, and Chatway also offers a free forever plan that you can continue using. We’d be happy to help you find your Q&As and review the admin panel with you. Please contact our support team and we’ll gladly guide you to the right place.

5 / 5 Share
April 19, 2026

Great so far. Easy to setup and use. Also support are very quick to respond in the rare event you need any help. I would recommend!

Store Using app Total reviews Average rating
Surefix Workshop Manuals About 2 months 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
June 9, 2026

Expensive for SMEs not a cost effective solution. amazing

Store Using app Total reviews Average rating
ndestore.com 19 days 2 3.5
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
April 17, 2026

Store Using app Total reviews Average rating
Forever In Timeline 6 days 1 5.0
5 / 5 Share
April 13, 2026

I am using this app for my small store, where I get 1-2 chats every day. The free version of the app works great for this. Planning to upgrade later on when I get more chat messages and can discover more features

Store Using app Total reviews Average rating
Ausker About 1 month 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
April 10, 2026

Store Using app Total reviews Average rating
Maria Primolan Sculptor 5 months 2 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
April 9, 2026

Thank You For the good service. And it's an easy program to set up on your shop

Store Using app Total reviews Average rating
TTT About 2 months 3 5.0
Developer Reply

Thank you for the great review 🙏

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