Chatway Live Chat & AI Chatbot
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
feedback
255
chart
#721
All reviews
Review RSS Feed
April 13, 2026
I am using this app for my small store, where I get 1-2 chats every day. The free version of the app works great for this. Planning to upgrade later on when I get more chat messages and can discover more features
April 10, 2026
April 8, 2026
Really happy with this app! It’s super easy to set up and works smoothly without any issues. The integration with WhatsApp is a big plus — it makes communicating with customers so much faster and more convenient. The features are simple to use, and everything feels well organized. It has definitely helped improve my customer interaction and overall experience. Highly recommend it to anyone looking to streamline their store communication!
March 20, 2026
what a fantastic addition to our store , Chatbot seems pretty good, no complaints, love the iphone app too . also setup on my pc , very easy to do . and there is a free version, our shop is new , so the free version is great for us. 10/10
March 11, 2026
March 4, 2026
We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows. One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks. The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers. The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands. If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient. And lets not forget to mention how many amazing features are available in the free plan!
Feb. 25, 2026
Feb. 18, 2026
Feb. 14, 2026
Super easy to use. Customer support was very helpful. Love having the app on my phone, so I can talk to clients at any time. There are some really cool features like the FAQs. Highly recommend.
Feb. 6, 2026
Just launched our website and Chatway was the perfect solution for our needs. It's a live chat (for free) that customers can use whenever they want. It's the ideal all-in-one inbox!
Jan. 24, 2026
It’s been so helpful & such a great way for clients to easily ask us questions! And super easy to access our inbox & reply! Definitely recommend!