Chatway Live Chat & AI Chatbot

I am very satisfied with this application. It has professional and patient online customer service staff who can provide answers to frequently asked questions（Especially Marvin, who gave me a lot of help.）. In addition, the free version comes with user-friendly features. I highly recommend this app to all sellers.

Have a small new webshop, and needed more personal service and ability to let potential customers know I'm there with a chat bot. ChatWay was installed, and it has a lot of features, and AI driven answers that indexes the webshop and can be given precise instructions. And this is the free version basics, really what I needed (for now) to hopefully grow.

I love how easy it is to comunicate with my customers!

Very easy to use chat system!

Very pleased I found Chatway. I wasn’t sure I wanted to add a chat function on the website because I thought it would give me a lot of work life chatting with people with too much time. Long story short: I immediately started the Solo plan because of the Life chat. I’m a bit old fashioned, I only use Lifechat and not the AI function. The personalizing options of this app are amazing. You can manually select day by day when you are online and you can easily put yourself offline by one click. During night times the chat function disappears if you want. And that is so perfect when you’re self employed with a partner that likes to sleep at night ;)

Very confusing in admin panel can't find my Q&As anymore just keeps asking me to upgrade.

Great so far. Easy to setup and use. Also support are very quick to respond in the rare event you need any help. I would recommend!

Expensive for SMEs not a cost effective solution. amazing

I am using this app for my small store, where I get 1-2 chats every day. The free version of the app works great for this. Planning to upgrade later on when I get more chat messages and can discover more features

Thank You For the good service. And it's an easy program to set up on your shop

Really happy with this app! It’s super easy to set up and works smoothly without any issues. The integration with WhatsApp is a big plus — it makes communicating with customers so much faster and more convenient. The features are simple to use, and everything feels well organized. It has definitely helped improve my customer interaction and overall experience. Highly recommend it to anyone looking to streamline their store communication!

what a fantastic addition to our store , Chatbot seems pretty good, no complaints, love the iphone app too . also setup on my pc , very easy to do . and there is a free version, our shop is new , so the free version is great for us. 10/10

Very useful, GOOD, simple and convenient

All good

Very good app! And it has a really good free AI service!