Chatway Live Chat & WhatsApp
Live chat customer support & FAQ app for Shopify -...
Rating
4.9
feedback
369
chart
#1,008
All reviews
Rating Breakdown
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Jan. 29, 2025
Excellent app. Inbox is well organized and easy to use. Setup was a breeze. Customer support is top-notch. No notes. Highly recommend.
Jan. 27, 2025
Definitely recommend! Was having some initial technical issues, but those got quickly resolved. Customer service is great too and response time is perfect!
Jan. 16, 2025
Chatway Live Chat is an amazing tool! The seamless integration and user-friendly interface make managing customer interactions a breeze. The inbox feature is especially convenient for staying organized and responding quickly. Highly recommend it!
Store
My Store
Using app
1 day
Jan. 14, 2025
REALLY GOOD, best app i used so far with distance for customer service chat! =)
Jan. 13, 2025
Since we used Chatway LiveChat on our website, customer interaction and satisfaction have greatly improved. We can answer customer questions instantly, which has increased conversion rates. In particular, it makes communication more direct and convenient. Through Chatway LiveChat, we can effectively reduce customer waiting time, and customers are more willing to contact us through this platform. I am very satisfied with the performance of this tool, it is worth the investment!
Jan. 10, 2025
The live chat support is phenomenal. They guided me through the installation process and answered all my questions perfectly! Very happy with the customer support!
Jan. 10, 2025
We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.
Jan. 9, 2025
Great app. Lots of flexibility. Install was a breeze. Haven't needed customer service yet so I can't really rate that, but I imagine will be great as well.
Dec. 30, 2024
This app is our solution to replace the inbox tool, and everything seems to be going well. The functions are simple and clear. On the other hand, the customer service is very responsive, which is very important to us.
Dec. 29, 2024
Dec. 16, 2024
This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!
Dec. 11, 2024
This Live Chat app has been wonderful so far! Lots of great feedback from our customers on this app. Can't wait to continue to use it!