All reviews

Rating Breakdown

  • 5
    93% (229 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 92% (217)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2025

I like it so much thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Super easy to set up and use. I get messages straight to my phone via app. Really helps with sales so customers don't click away when they have a question.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Great app, easy inbox layout and I love the live visitor notifications. This is THE app to use.

Using app

8 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 14, 2025

Hi, this app is the best chat app i ever had, UI is best, and less latency than other chat app. i recommend it

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Using this app daily, works really well. The Inbox feature is really well made and I get notifications straight to my phone using their app from customers. 10/10 would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Super easy to use and reply to customers that have questions. Love that you can download the app on your phone and reply whenever you want

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 19, 2025

The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2025

Chatway is a really useful and intuitive app. What impressed me the most is the WhatsApp integration, which makes it easy to communicate with customers and manage conversations in one place. The interface is simple, fast, and it has significantly improved the way I handle customer support. Highly recommended for anyone looking for a practical tool to centralize chats and messaging!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

This is the live chat app that best meets my needs. It has a simple and attractive design, comprehensive features, and is easy to use. The inbox labeling feature is especially helpful, allowing me to prioritize the messages I need to process. The customer service is always eager to answer questions, and I can tell they're truly committed to making this product a success. Keep it up!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Very practical, helped me a lot, the customer service was very friendly and helped me solve many problems

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Pretty good, like the inbox feature

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

我用的是免費的版本,已經非常好用了,後續如果有需要的話會購入付費的版本~推薦使用喔!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

good app for chat

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

nice app

Store

Aerlien

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Best service, whatsapp connection, great customer service.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2025

I switched to Chatway after years of using Willdesk, and it was the best decision. From the get go, the user interface is much simpler. It's easy to set up. In just two weeks, I've gained more inquiries. The Free plan is perfect for small businesses like mine. Highly recommend!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 2, 2025

We recently switched from Shopify Inbox to Chatway and its fantastic so far. Very easy to use, manage multiple agents and conversations and collect all the data we need on our customer interactions.

Store

VapeTM

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 1, 2025

I'm loving the live chat from Chatty Live Chat . It's actually allowing me to connect with my customers easily. My favorite feature is the live visitor feature . Sometimes I pop on the chat to greet them to ask them if I could help them in anyway and hopefully bag a sale at the same time . Great feature . They have been great at customer service as well

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2025

Absolute fantastic company to work with. Very responsive to new suggestions. They are constantly improving in adding features. We have greatly improved to the customer experience. with this app.

Using app

4 months

Total reviews

8

Average rating

5.0