Chatway Live Chat Support, FAQ
Live chat customer support & FAQ app for Shopify -...
Rating
5.0
feedback
321
chart
#1,012
All reviews
Rating Breakdown
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Sept. 18, 2024
The live chat has been a great a addition to our store and the support team was very prompt as well. Highly recommended for new businesses who want a chat system in their website
Sept. 12, 2024
Great app and extremely easy to set up. Our customers enjoy using the feature, and it significantly improves engagement and conversion rates.
Sept. 6, 2024
From the others i have tried. So far this seems the best. Good live chat support option people can use without having to signup but it is optional to leave an email which i do like.
Sept. 3, 2024
Fantastic app, fast and responsive, clean and user friendly interface and I love getting notifications when I have a new message in the inbox
Aug. 28, 2024
Fantastic widget for having a live chat feature on a Shopify site. Integrates well with a Facebook Business page as well.
Aug. 27, 2024
I run a small business and started using this service without high hopes. To my surprise, it really helped me close sales, especially when customers worry about sizing. The ability to communicate directly through the inbox has been a game changer. I plan to use it for a long time. Marvin has also been great!
Aug. 26, 2024
Responsive team helped with SEO on the widget and made it super fast and reliable. Will definitely be buying a few more subscriptions!
Aug. 19, 2024
Great, simple and effective. The reason I went for chatway, I wanted someting straightforward easy to use and effective for the main purpose of web chat and chatway fulfills that.
Aug. 13, 2024
This app is amazing I inbox the support team because I needed assistance I spoke to Marvin he was so knowledgeable and helped me until my issue was resolved. This app support team is A1 No need to use another app this app is all you need.
Aug. 8, 2024
The app works perfectly, I was using a default Shopify chat button, but after performing a pagespeed insights scan I noticed that it was working slowly on my store, after I installed Chatway my speedscore has increased, inbox works like a charm and is very beginner friendly! Oh wait, and you can use it for free?!
Aug. 6, 2024
Best chat by far. Way better than any of the others on the market. Clean simple, great customer service too!
Aug. 5, 2024
This live chat is easy to install and use. It is a great way to communicate with my customers online