Chatway Live Chat & WhatsApp
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
feedback
256
chart
#839
All reviews
Review RSS Feed
Oct. 26, 2025
Super easy to use and reply to customers that have questions. Love that you can download the app on your phone and reply whenever you want
Sept. 19, 2025
The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate
Sept. 16, 2025
Chatway is a really useful and intuitive app. What impressed me the most is the WhatsApp integration, which makes it easy to communicate with customers and manage conversations in one place. The interface is simple, fast, and it has significantly improved the way I handle customer support. Highly recommended for anyone looking for a practical tool to centralize chats and messaging!
Sept. 15, 2025
This is the live chat app that best meets my needs. It has a simple and attractive design, comprehensive features, and is easy to use. The inbox labeling feature is especially helpful, allowing me to prioritize the messages I need to process. The customer service is always eager to answer questions, and I can tell they're truly committed to making this product a success. Keep it up!
Aug. 28, 2025
Very practical, helped me a lot, the customer service was very friendly and helped me solve many problems
July 14, 2025
I switched to Chatway after years of using Willdesk, and it was the best decision. From the get go, the user interface is much simpler. It's easy to set up. In just two weeks, I've gained more inquiries. The Free plan is perfect for small businesses like mine. Highly recommend!
July 2, 2025
We recently switched from Shopify Inbox to Chatway and its fantastic so far. Very easy to use, manage multiple agents and conversations and collect all the data we need on our customer interactions.
July 1, 2025
I'm loving the live chat from Chatty Live Chat . It's actually allowing me to connect with my customers easily. My favorite feature is the live visitor feature . Sometimes I pop on the chat to greet them to ask them if I could help them in anyway and hopefully bag a sale at the same time . Great feature . They have been great at customer service as well
June 27, 2025
Absolute fantastic company to work with. Very responsive to new suggestions. They are constantly improving in adding features. We have greatly improved to the customer experience. with this app.
June 10, 2025
I’m really happy with Chatway! Even though I’m still new to my store and focusing on gaining traction, the app has been super smooth and offers everything I need. The best part? It’s completely free! As a one-person “army” trying to get my business off the ground, I truly appreciate how easy Chatway is to use and that there are no monthly fees — a total lifesaver when money feels like it’s just disappearing at the start. Highly recommend! 11/10 Stars :)
May 30, 2025
This app functions are so good. I have tried couple days, so far I really like it. easy to use and chatting notification helps me as well. thanks for your supports.
May 6, 2025
Chatway is a fantastic app that makes it super easy to manage live chat and connect with customers in real time. The setup was smooth, and the integration with my Shopify store worked perfectly. The team is responsive and helpful — highly recommend it if you're looking to boost customer engagement and support!
April 16, 2025
The app works well and the inbox feature is great. My website performance has increased (the last chat app I had took up to many resources) but with Chataway I dont have this issue anymore. All the chats are accessbile in your email inbox so you never miss a chat from your store. The support team is top notch and I am very satisfied with this app.
April 14, 2025
Great app, simple to use and has had an immediate impact. Highly recommend.