Chatway Live Chat Support, FAQ
Live chat customer support & FAQ app for Shopify -...
Rating
5.0
feedback
321
chart
#1,003
All reviews
Rating Breakdown
March 7, 2024
We were looking for a live chat service that could automatically notify us when a customer left our website. Chatway is almost the only live chat service that can notify customers, and it's free! We can't wait to see updates to the FAQ, quick reply feature, and more. Thanks for making such a great product :)
March 6, 2024
Exceptional customer service! Marvin was quick and relentless in finding answers to my questions. The app is clean, easy to use and works perfectly. The mobile app is the same. No glitching or delays. This app is FREE with almost all paid features. Well worth it. Chatway puts many other live chat apps to shame. Well done guys :)
March 6, 2024
Good and easy to use. I highly recommended this app for your store. Thanks
March 6, 2024
has worked great in every possible way i have needed. super simple and easy to use. the live chat feature sends me notifications and allows me to get back to clients at any time
March 6, 2024
Génial, tout est simplifié pour répondre facilement aux questions de nos clients, jusqu'à maintenant c'est la meilleur interface de live chat que j'ai utilisé ! Je recommande
March 5, 2024
I was highly recommended this chat as another one was slowing down my store. This is super fast and super easy to put in and wont slow your site down! Thankyou Chatway!
Feb. 27, 2024
I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.
Feb. 27, 2024
I've been using Chatway - Live Chat Support on my Shopify store for a few months now, and it's been a game-changer. It's super easy to set up, and I love how it lets me connect with my customers in real-time. There was this one time when I wasn't sure how to customize the chat widget to match my store's theme. I reached out to their support team, and they were incredibly helpful and patient, guiding me through the process step by step. It's not just an app; it's like having an extra team member who's always there to support you and your customers. Highly recommend it to anyone looking to boost their customer service game!
Feb. 27, 2024
Amazing features! It's so simple and convenient. The inbox is promising too!
Feb. 26, 2024
Chatway has been a game-changer for our customer support. It's super easy to use, and it provides a seamless and efficient platform for live chat. The user-friendly interface and prompt notifications make communication with customers swift and effective. Highly recommend!