Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
288
Reviews
Chart
#848
Shopify

All reviews

5 / 5 Share
Jan. 31, 2024

We've been using Chatway for less than a week, but we can already draw the first conclusions. Very fast installation and configuration of the necessary parameters and languages. A convenient mobile application helps you always be in touch with clients. I definitely recommend it!

Store Using app Total reviews Average rating
TEHNOTABLE 6 days 4 5.0
5 / 5 Share
Jan. 30, 2024

Store Using app Total reviews Average rating
étiquettespro 14 minutes 1 5.0
5 / 5 Share
Jan. 29, 2024

Great live chat app so far. Perfected basic needs. Looking forward to more options

Store Using app Total reviews Average rating
SandyCats 5 days 1 5.0
5 / 5 Share
Jan. 24, 2024

Seems great so far. Thank you Chatway

Store Using app Total reviews Average rating
Mobius 37 minutes 2 5.0
5 / 5 Share
Jan. 24, 2024

Great simple chat app - would love to see FAQs option added, but it is really simple and the phone app works well also!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 22, 2024

Very easy to install! Love the mobile app, makes replying super easy. This app has such amazing features!

Store Using app Total reviews Average rating
BulkMatchesUSA 5 days 3 5.0
5 / 5 Share
Jan. 6, 2026

The live chat app is great, easy to set up, flexible, no technical issues experienced , works once set up without issues. Straight forward, user friendly. And support service is excellent, very prompt and friendly. But from my experience you barely need support as it functions very well. I only needed it because of my own errors. I recommend it , it is great!

Store Using app Total reviews Average rating
herbstore&herbalist Over 1 year 3 5.0
5 / 5 Share
Jan. 9, 2024

Such a great live chat app. We are in particular happy with the customization of the widget, so we can have it the size and color that fits our wishes. Chatting works great as well :)

Store Using app Total reviews Average rating
Balcony Living Cph About 1 hour 2 5.0
5 / 5 Share
Jan. 5, 2024

Chatway's Live Chat & Helpdesk is a tremendous help for my new store! Their customer support chat has been invaluable—whenever I've needed guidance on using the platform, they've been prompt and incredibly helpful. It's made a significant difference in boosting customer satisfaction as I navigate the early stages of my business.

Store Using app Total reviews Average rating
Pylar 3 days 1 5.0
5 / 5 Share
Jan. 4, 2024

This is definitely one of the better chat apps that we have used. The user interface and the mobile app are user friendly and makes keeping in contact with our customers so much easier.

Store Using app Total reviews Average rating
Smooth Skin Supply 3 days 1 5.0
5 / 5 Share
March 20, 2024

superbe application gratuite à 100% super facile a utiliser et à configurer bravo et merci

Store Using app Total reviews Average rating
Nora Beauty 3 months 14 4.8
5 / 5 Share
Dec. 21, 2023

Live chat has been a useful tool for my business. It helps me communicate with my clients and convert customers. I am very pleased and looking forward to the upcoming additions.

Store Using app Total reviews Average rating
Honey Daze 7 days 5 5.0
5 / 5 Share
Dec. 20, 2023

Amazing chat app! Easy and efficient. Definitely recommend it.

Store Using app Total reviews Average rating
Bacha Paris 1 day 1 5.0
5 / 5 Share
Dec. 12, 2023

look crazy ! We re just starting with. Hope it will help our customers

Store Using app Total reviews Average rating
Marly & Dan 31 minutes 6 5.0
5 / 5 Share
Dec. 11, 2023

Simple and straightforward to set up and friendly service. Highly recommended.

Store Using app Total reviews Average rating
Premier Fitness Supply 5 days 3 5.0
5 / 5 Share
Dec. 5, 2023

Exactly what we were looking for!! Thank you

Store Using app Total reviews Average rating
Daydream Sleepwear 43 minutes 5 3.8
5 / 5 Share
Dec. 3, 2023

6

Store Using app Total reviews Average rating
BIGBIG WON About 1 hour 7 5.0
5 / 5 Share
Nov. 28, 2023

This app is essential for most Shopify owners. It effectively fulfills its purpose, and with the mobile app, you can respond from anywhere at any time.

Store Using app Total reviews Average rating
Shining Legends 2 days 1 5.0
5 / 5 Share
Nov. 27, 2023

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization and instant messaging with customers through the app.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 19, 2023

a very simple and easy to use app , does the job as it should, it could have more features with time, but as a start it's looking great.

Store Using app Total reviews Average rating
Pyrodrone 1 day 4 5.0
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