Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
281
Reviews
Chart
#715
Shopify

All reviews

5 / 5 Share
May 15, 2026

The app is easy to install and user-friendly. The AI โ€‹โ€‹agent meets expectations. I highly recommend it!

Store Using app Total reviews Average rating
sofiland.de About 22 hours 1 5.0
5 / 5 Share
May 12, 2026

Very easy to use chat system!

Store Using app Total reviews Average rating
Rudy's Performance Parts About 1 month 2 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
May 11, 2026

Store Using app Total reviews Average rating
Rang Sang 11 days 2 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
June 25, 2026

De AI Chatbot is slim, snel en werkt echt heel goed. Geeft duidelijke antwoorden en is super handig in gebruik. Ben er blij mee! :)

Store Using app Total reviews Average rating
FYTU About 2 months 1 5.0
5 / 5 Share
May 8, 2026

Very pleased I found Chatway. I wasnโ€™t sure I wanted to add a chat function on the website because I thought it would give me a lot of work life chatting with people with too much time. Long story short: I immediately started the Solo plan because of the Life chat. Iโ€™m a bit old fashioned, I only use Lifechat and not the AI function. The personalizing options of this app are amazing. You can manually select day by day when you are online and you can easily put yourself offline by one click. During night times the chat function disappears if you want. And that is so perfect when youโ€™re self employed with a partner that likes to sleep at night ;)

Store Using app Total reviews Average rating
chastity-shop About 1 month 6 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
April 19, 2026

Great so far. Easy to setup and use. Also support are very quick to respond in the rare event you need any help. I would recommend!

Store Using app Total reviews Average rating
Surefix Workshop Manuals About 2 months 2 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
June 9, 2026

Expensive for SMEs not a cost effective solution. amazing

Store Using app Total reviews Average rating
ndestore.com 19 days 2 3.5
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
April 17, 2026

Store Using app Total reviews Average rating
Forever In Timeline 6 days 1 5.0
5 / 5 Share
April 13, 2026

I am using this app for my small store, where I get 1-2 chats every day. The free version of the app works great for this. Planning to upgrade later on when I get more chat messages and can discover more features

Store Using app Total reviews Average rating
Ausker About 1 month 2 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
April 10, 2026

Store Using app Total reviews Average rating
Maria Primolan Sculptor 5 months 2 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
April 9, 2026

Thank You For the good service. And it's an easy program to set up on your shop

Store Using app Total reviews Average rating
TTT About 2 months 3 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 21, 2026

Store Using app Total reviews Average rating
Zlatรฉ ลกperky 6 months 1 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 20, 2026

what a fantastic addition to our store , Chatbot seems pretty good, no complaints, love the iphone app too . also setup on my pc , very easy to do . and there is a free version, our shop is new , so the free version is great for us. 10/10

Store Using app Total reviews Average rating
HorrorCells About 2 months 1 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 18, 2026

Very useful, GOOD, simple and convenient

Store Using app Total reviews Average rating
Xmai Vending Machine 5 days 1 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 17, 2026

All good

Store Using app Total reviews Average rating
GS Workwear 29 days 3 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
April 8, 2026

Very good app! And it has a really good free AI service!

Store Using app Total reviews Average rating
HatarShop About 1 month 9 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 11, 2026

Store Using app Total reviews Average rating
Little Sprout About 1 month 2 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 10, 2026

Store Using app Total reviews Average rating
Hestia & Co. 4 days 5 4.8
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 4, 2026

Weโ€™ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows. One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. Itโ€™s clean, intuitive, and ensures nothing slips through the cracks. The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. Itโ€™s convenient for our admin team and creates a smooth, professional experience for customers. The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands. If youโ€™re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. Itโ€™s made our customer service faster, more organized, and far more efficient. And lets not forget to mention how many amazing features are available in the free plan!

Store Using app Total reviews Average rating
Curtainry About 1 month 1 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

5 / 5 Share
March 2, 2026

great

Store Using app Total reviews Average rating
Fleish Boards About 1 month 1 5.0
Developer Reply

Thank you for the great review ๐Ÿ™

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