Chatway Live Chat & AI Chatbot

We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows. One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks. The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers. The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands. If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient. And lets not forget to mention how many amazing features are available in the free plan!

great

Clean and simple. Engaging platform with a responsive live chat option.

Super easy to use. Customer support was very helpful. Love having the app on my phone, so I can talk to clients at any time. There are some really cool features like the FAQs. Highly recommend.

Just launched our website and Chatway was the perfect solution for our needs. It's a live chat (for free) that customers can use whenever they want. It's the ideal all-in-one inbox!

It’s been so helpful & such a great way for clients to easily ask us questions! And super easy to access our inbox & reply! Definitely recommend!

The plugin is pretty good, it works very well.

love it

app veramente fantastica, mi sono trovato molto bene, nell'interfaccia e nell'utilizzo, consiglio molto.

Great app! The live support was excellent and helped me straight away.

This great Live Chat app is super helpful. A lot of clients reach out via the app and we are able to answer their questions promptly and turn them into our customers

Easy to use and easy to manage

I was recommended this app to make speed of my website better, so far a lot of cool fetchers, support is great, they helped me to correct position of widget. Recommend!

We cant thank Karina and the dev team enough for this amazing App! it has saved us so much time and effort, was super easy to set up and we absolutely love it! 10/10 SWDESIGNS Approved!

Great customer service and the app works as intended. Very easy to understand and has helped our e-commerce business get more sales! Thanks for the inbox.