Chatway Live Chat & AI Chatbot

Excellent service and communication through inbox! Everything was handled professionally and on time. Really appreciate the support — highly recommended!

Best chat app i found so far. The inbox works great with tons of customization options.

Thanks so much to the devs of this app. It's super simple to set up and use for both our business and the customer. The inbox and option to appear online or offline has definately helped increase our sales by quickly answering any quick questions they had before purchasing. When we are not online, we are able to reply to the customer and they can see it when they next visit the site or we can reply by email to them if they leave it.

Great app that I have been using daily. Being able to converse with customers in 'real time' via the chat inbox has been very useful in building trust and converting sales. Marvin has worked with me to implement an improvement, and kept in contact to let me know once the issue was addressed. Would recommend this app :)

I like it so much thank you

Super easy to set up and use. I get messages straight to my phone via app. Really helps with sales so customers don't click away when they have a question.

Great app, easy inbox layout and I love the live visitor notifications. This is THE app to use.

Hi, this app is the best chat app i ever had, UI is best, and less latency than other chat app. i recommend it

Using this app daily, works really well. The Inbox feature is really well made and I get notifications straight to my phone using their app from customers. 10/10 would recommend

Chatway is a really useful and intuitive app. What impressed me the most is the WhatsApp integration, which makes it easy to communicate with customers and manage conversations in one place. The interface is simple, fast, and it has significantly improved the way I handle customer support. Highly recommended for anyone looking for a practical tool to centralize chats and messaging!

This is the live chat app that best meets my needs. It has a simple and attractive design, comprehensive features, and is easy to use. The inbox labeling feature is especially helpful, allowing me to prioritize the messages I need to process. The customer service is always eager to answer questions, and I can tell they're truly committed to making this product a success. Keep it up!

9.16 Update: I WENT PREMIUM... Had some good sales by poppin' in on people and chatting them up and then learning I can see what people are typing before they hit send will allow for pre-emptive statements to the questions I know they are about to ask. If on the fence, just do it. So I was looking for a semi-ai based chat app but the costs and to train it in what we sell would be very difficult and time consuming. These are high end car parts so the questions are VERY technical. I was also looking to unify our chat apps across the board and this app looked good after I tried and deleted a few others where the setup was a pain in the a$$ I was like forget this... Aside from a small token issue (completing incognito fixed it) that the support team handled in 5 minutes after I hit them up we were good to go. The LIVE VIEW is awesome!. After having the app on for 5 minutes, i had someone at the product level, I chatted them up directly by saying the "parts you are looking at are ready to ship today!" and 5 minutes later, ORDER. I have a feeling I will go premium for the additional shopify integrations I am looking for. Don't wait, install this on your site today!

Pretty good, like the inbox feature

我用的是免費的版本，已經非常好用了，後續如果有需要的話會購入付費的版本~推薦使用喔!!

good app for chat

Best service, whatsapp connection, great customer service.

I switched to Chatway after years of using Willdesk, and it was the best decision. From the get go, the user interface is much simpler. It's easy to set up. In just two weeks, I've gained more inquiries. The Free plan is perfect for small businesses like mine. Highly recommend!

We recently switched from Shopify Inbox to Chatway and its fantastic so far. Very easy to use, manage multiple agents and conversations and collect all the data we need on our customer interactions.

Absolute fantastic company to work with. Very responsive to new suggestions. They are constantly improving in adding features. We have greatly improved to the customer experience. with this app.