Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
261
Reviews
Chart
#825
Shopify

All reviews

5 / 5 Share
Aug. 1, 2025

Best service, whatsapp connection, great customer service.

Store Using app Total reviews Average rating
5 / 5 Share
July 14, 2025

I switched to Chatway after years of using Willdesk, and it was the best decision. From the get go, the user interface is much simpler. It's easy to set up. In just two weeks, I've gained more inquiries. The Free plan is perfect for small businesses like mine. Highly recommend!

Store Using app Total reviews Average rating
Whimsical Lace About 1 month 6 5.0
5 / 5 Share
July 2, 2025

We recently switched from Shopify Inbox to Chatway and its fantastic so far. Very easy to use, manage multiple agents and conversations and collect all the data we need on our customer interactions.

Store Using app Total reviews Average rating
VapeTM 12 days 8 5.0
5 / 5 Share
July 1, 2025

I'm loving the live chat from Chatty Live Chat . It's actually allowing me to connect with my customers easily. My favorite feature is the live visitor feature . Sometimes I pop on the chat to greet them to ask them if I could help them in anyway and hopefully bag a sale at the same time . Great feature . They have been great at customer service as well

Store Using app Total reviews Average rating
Empower Peptides 16 days 2 5.0
5 / 5 Share
June 27, 2025

Absolute fantastic company to work with. Very responsive to new suggestions. They are constantly improving in adding features. We have greatly improved to the customer experience. with this app.

Store Using app Total reviews Average rating
Rugs Done Right 4 months 8 5.0
5 / 5 Share
May 30, 2025

This app functions are so good. I have tried couple days, so far I really like it. easy to use and chatting notification helps me as well. thanks for your supports.

Store Using app Total reviews Average rating
OG Trade Store 5 days 2 5.0
5 / 5 Share
May 6, 2025

Chatway is a fantastic app that makes it super easy to manage live chat and connect with customers in real time. The setup was smooth, and the integration with my Shopify store worked perfectly. The team is responsive and helpful — highly recommend it if you're looking to boost customer engagement and support!

Store Using app Total reviews Average rating
SIMOVSKA 6 days 4 5.0
5 / 5 Share
April 16, 2025

The app works well and the inbox feature is great. My website performance has increased (the last chat app I had took up to many resources) but with Chataway I dont have this issue anymore. All the chats are accessbile in your email inbox so you never miss a chat from your store. The support team is top notch and I am very satisfied with this app.

Store Using app Total reviews Average rating
KitchenKlout 2 months 4 5.0
5 / 5 Share
April 14, 2025

Great app, simple to use and has had an immediate impact. Highly recommend.

Store Using app Total reviews Average rating
IF Beauty Australia 4 days 2 5.0
5 / 5 Share
April 9, 2025

Excellent and professional service. The inbox works perfectly and I have had no issues. Cheers!

Store Using app Total reviews Average rating
Eagle Claw Fasteners 6 days 2 5.0
5 / 5 Share
April 3, 2025

Very good app that is easy to use and implement. Customer service is A+

Store Using app Total reviews Average rating
5 / 5 Share
April 2, 2025

inbox

Store Using app Total reviews Average rating
GZBtech 3 days 2 5.0
5 / 5 Share
March 25, 2025

love this app <3

Store Using app Total reviews Average rating
Ceylan Bcn 2 months 2 5.0
5 / 5 Share
March 21, 2025

Love this app! The inbox feature is excellent and support is great!

Store Using app Total reviews Average rating
Waglane 1 day 1 5.0
5 / 5 Share
March 17, 2025

So far so good. I am currently on the free plan and don't see any limitations to the app. I receive all alerts into an inbox that can be accessed through a mobile app or through Shopify. I am able to reply to customers in real time.

Store Using app Total reviews Average rating
Terra Moons Cosmetics 3 days 5 5.0
5 / 5 Share
March 10, 2025

Great app that's easy to navigate, and truly user friendly. Extremely easy to talk with customers via the live chat and it ensures messages are not missed.

Store Using app Total reviews Average rating
MR. VAPOR 6 days 1 5.0
5 / 5 Share
March 18, 2025

We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. The UI is clean and very easy to read, which makes the response time really fast and together with the email notifications when a potential customer enters the chat, not a single chat is left unmanaged. One thing I hope they will soon implement is: being able to email the complete chat to the customer is the translated version as well. I was told they are working on it. If this gets implemented it is a close to prefect chat app.

Store Using app Total reviews Average rating
Barista och Espresso 14 days 55 4.5
5 / 5 Share
March 4, 2025

Love the simple and user friendly design of the live chat, I am using the free version and i am liking it.

Store Using app Total reviews Average rating
chillersmexico.com 6 days 1 5.0
5 / 5 Share
March 3, 2025

I love this app, very efficient for my business

Store Using app Total reviews Average rating
Beauty Xposed About 16 hours 3 5.0
5 / 5 Share
Feb. 24, 2025

免费版本推荐使用

Store Using app Total reviews Average rating
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