Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
261
Reviews
Chart
#809
Shopify

All reviews

5 / 5 Share
Feb. 24, 2025

I installed this app last week and is working perfectly, the set up was quite easy. The mobile app is great, i get a notification when client sends a message. I highly recommend it. Well done Chatway!

Store Using app Total reviews Average rating
MANIERE 4 days 3 5.0
5 / 5 Share
Feb. 24, 2025

Love the tool, very easy to use and very cost effective! I was able to set it up within 5 mins and the chat support is super fast and very helpful and kind.

Store Using app Total reviews Average rating
Foreverchiquestore About 1 hour 2 5.0
5 / 5 Share
Feb. 19, 2025

Excelente aplicación, live chat es perfecto para atender de forma rápida a los clientes.

Store Using app Total reviews Average rating
A•Shop MX 9 days 1 5.0
5 / 5 Share
Feb. 16, 2025

After getting help from excellent customer support to install the app, it worked great.

Store Using app Total reviews Average rating
Tiny Toes in Dreamland 2 days 4 5.0
5 / 5 Share
Feb. 13, 2025

Chatway has been a great addition to our store! The live chat feature works smoothly and allows us to provide quick and efficient support to our customers. It's easy to use, and the setup was seamless. Highly recommended for any Shopify store looking for a reliable chat solution!

Store Using app Total reviews Average rating
Sundar Store USA 2 days 1 5.0
5 / 5 Share
Feb. 7, 2025

This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me! Also, the tool looks great on my website and is easy to customize to my brand.

Store Using app Total reviews Average rating
Aware House 11 months 5 5.0
5 / 5 Share
Feb. 4, 2025

I was looking for cheap and simple live chat application and this app meets my expectations

Store Using app Total reviews Average rating
CalmRings About 3 hours 1 5.0
5 / 5 Share
Jan. 30, 2025

Great app

Store Using app Total reviews Average rating
Fancyarrangements 17 days 2 5.0
5 / 5 Share
Jan. 29, 2025

Great customer service. Great app

Store Using app Total reviews Average rating
MO-POWA About 1 month 1 5.0
5 / 5 Share
Jan. 29, 2025

Excellent app. Inbox is well organized and easy to use. Setup was a breeze. Customer support is top-notch. No notes. Highly recommend.

Store Using app Total reviews Average rating
BITESHIELD 2 days 1 5.0
5 / 5 Share
Jan. 27, 2025

Definitely recommend! Was having some initial technical issues, but those got quickly resolved. Customer service is great too and response time is perfect!

Store Using app Total reviews Average rating
BmiWise 7 days 1 5.0
5 / 5 Share
Jan. 23, 2025

Great app for live chat

Store Using app Total reviews Average rating
Herbie 2 days 3 5.0
5 / 5 Share
Jan. 20, 2025

Store Using app Total reviews Average rating
Trax Tokyo 12 days 1 5.0
5 / 5 Share
Jan. 17, 2025

Great features, flexible pricing

Store Using app Total reviews Average rating
Yard Sign Wizards 8 days 3 5.0
5 / 5 Share
Jan. 16, 2025

Works well.

Store Using app Total reviews Average rating
Nutrient Farm 23 days 7 5.0
5 / 5 Share
Jan. 14, 2025

REALLY GOOD, best app i used so far with distance for customer service chat! =)

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 13, 2025

Since we used Chatway LiveChat on our website, customer interaction and satisfaction have greatly improved. We can answer customer questions instantly, which has increased conversion rates. In particular, it makes communication more direct and convenient. Through Chatway LiveChat, we can effectively reduce customer waiting time, and customers are more willing to contact us through this platform. I am very satisfied with the performance of this tool, it is worth the investment!

Store Using app Total reviews Average rating
JPHYLL 11 days 3 5.0
5 / 5 Share
Jan. 10, 2025

The live chat support is phenomenal. They guided me through the installation process and answered all my questions perfectly! Very happy with the customer support!

Store Using app Total reviews Average rating
Vacation Art Boutique 7 days 4 5.0
5 / 5 Share
Jan. 10, 2025

We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.

Store Using app Total reviews Average rating
bindrz About 2 months 9 4.6
5 / 5 Share
Jan. 9, 2025

Great app. Lots of flexibility. Install was a breeze. Haven't needed customer service yet so I can't really rate that, but I imagine will be great as well.

Store Using app Total reviews Average rating
TSGS 8 days 3 4.3
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