Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
281
Reviews
Chart
#715
Shopify

All reviews

5 / 5 Share
Jan. 27, 2025

Definitely recommend! Was having some initial technical issues, but those got quickly resolved. Customer service is great too and response time is perfect!

Store Using app Total reviews Average rating
BmiWise 7 days 1 5.0
5 / 5 Share
Jan. 23, 2025

Great app for live chat

Store Using app Total reviews Average rating
Herbie 2 days 3 5.0
5 / 5 Share
Jan. 20, 2025

Store Using app Total reviews Average rating
Trax Tokyo 12 days 1 5.0
5 / 5 Share
Jan. 17, 2025

Great features, flexible pricing

Store Using app Total reviews Average rating
Yard Sign Wizards 8 days 3 5.0
5 / 5 Share
Jan. 14, 2025

REALLY GOOD, best app i used so far with distance for customer service chat! =)

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 13, 2025

Since we used Chatway LiveChat on our website, customer interaction and satisfaction have greatly improved. We can answer customer questions instantly, which has increased conversion rates. In particular, it makes communication more direct and convenient. Through Chatway LiveChat, we can effectively reduce customer waiting time, and customers are more willing to contact us through this platform. I am very satisfied with the performance of this tool, it is worth the investment!

Store Using app Total reviews Average rating
JPHYLL 11 days 3 5.0
5 / 5 Share
Jan. 10, 2025

The live chat support is phenomenal. They guided me through the installation process and answered all my questions perfectly! Very happy with the customer support!

Store Using app Total reviews Average rating
Vacation Art Boutique 7 days 4 5.0
5 / 5 Share
Jan. 10, 2025

We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.

Store Using app Total reviews Average rating
bindrz About 2 months 9 4.6
5 / 5 Share
Jan. 9, 2025

Great app. Lots of flexibility. Install was a breeze. Haven't needed customer service yet so I can't really rate that, but I imagine will be great as well.

Store Using app Total reviews Average rating
TSGS 8 days 3 4.3
5 / 5 Share
Dec. 29, 2024

Store Using app Total reviews Average rating
Gas Mark 10 About 1 hour 5 5.0
5 / 5 Share
Dec. 17, 2024

Great app

Store Using app Total reviews Average rating
Fairrie® 7 days 2 5.0
5 / 5 Share
Dec. 16, 2024

This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!

Store Using app Total reviews Average rating
WunderUndies 13 days 3 5.0
5 / 5 Share
Dec. 11, 2024

This Live Chat app has been wonderful so far! Lots of great feedback from our customers on this app. Can't wait to continue to use it!

Store Using app Total reviews Average rating
Terrasoul Wholesale 28 days 5 5.0
5 / 5 Share
Dec. 11, 2024

Great app that was recommended to me, great support team as well. Good features and customisation options can’t complain!

Store Using app Total reviews Average rating
Heat Providers 8 days 3 5.0
5 / 5 Share
Dec. 10, 2024

Inbox was very helpful

Store Using app Total reviews Average rating
Amazed'On 7 days 1 5.0
5 / 5 Share
Dec. 12, 2024

This app is very helpful , we can talk with customers smoothly from all over the world. I can check my Inbox every day to reply the inquiries and questions from customers. Excellent !

Store Using app Total reviews Average rating
TOPK Official Store 16 days 3 5.0
5 / 5 Share
Nov. 25, 2024

Just installed it. Much better interface than native shopify app. The big thing for us was the size of the icon. The shopify inbox app was covering up payment icons and overlapping some buttons in mobile view. But after installing chatway, we see many more options that we previously didn't think we needed so that was a nice plus.

Store Using app Total reviews Average rating
Osone™ 32 minutes 4 3.0
5 / 5 Share
Nov. 25, 2024

We recently started using the app and are very satisfied with it and its functions. It runs very smoothly, is very easy to pick-up / intuitive to use. It also doesn't clutter our Email inbox with unnecessary emails and notifications.

Store Using app Total reviews Average rating
KomfortKissen.de 4 days 8 5.0
5 / 5 Share
Nov. 20, 2024

The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.

Store Using app Total reviews Average rating
Kwintner 7 months 5 5.0
5 / 5 Share
Nov. 19, 2024

En intuitiv og god chat app

Store Using app Total reviews Average rating
Strikkeredet Design 2 days 4 5.0
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