Chatway Live Chat & AI Chatbot

This Live Chat app has been wonderful so far! Lots of great feedback from our customers on this app. Can't wait to continue to use it!

Great app that was recommended to me, great support team as well. Good features and customisation options can’t complain!

Inbox was very helpful

This app is very helpful , we can talk with customers smoothly from all over the world. I can check my Inbox every day to reply the inquiries and questions from customers. Excellent !

Just installed it. Much better interface than native shopify app. The big thing for us was the size of the icon. The shopify inbox app was covering up payment icons and overlapping some buttons in mobile view. But after installing chatway, we see many more options that we previously didn't think we needed so that was a nice plus.

We recently started using the app and are very satisfied with it and its functions. It runs very smoothly, is very easy to pick-up / intuitive to use. It also doesn't clutter our Email inbox with unnecessary emails and notifications.

The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.

En intuitiv og god chat app

Easy to use and reliable app

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.

Love it,

Prima app, goede ondersteuning

I just started using Chatway. It's very easy to set up and use. Instant messages through the App no delay at all. It's very responsive.

I’ve been using the Chatway app for the past couple of weeks, and it’s been an absolute game changer for customer interactions. I can now see in real time when customers are on my website and respond instantly to any questions or queries they may have. For my driving test company, many customers ask the same questions repeatedly, so the new FAQ feature has been invaluable. It allows us to answer these common queries effortlessly, saving time and improving efficiency. I highly recommend this service to other businesses, as it significantly boosts conversion rates, enhances customer satisfaction, and speeds up communication. One feature I’d love to see in the future is the automatic integration of customer emails into our email marketing flows when they sign up. I believe this would further increase conversions, but I know the team is already working on this and doing an excellent job. The Chatway customer service team has been fantastic—quick to respond, and the few issues I’ve had were resolved promptly. Thanks again, Jessiah Speed Booking UK

Came from another app across to Chatway. everything has worked seamlessly, I had a slight issue that got fixed immediately. Having the ability to have 1 inbox where all my socials also go is a great addition. Thanks, Chatway for making a great app

Inbox

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway. After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers. I strongly recommend this app for Shipify webshops.

Amazing support, app is fully functional ! Using it daily with my customers !