All reviews

Rating Breakdown

  • 5
    96% (221 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 91% (208)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

Wonderful inbox chat app and completely free. Great customer support!

Store

Lavinta

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 17, 2024

Work great! Still early but very promising

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I had a display problem and the assistance helped me solve it, easy and intuitive app!

Using app

38 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

It's easy to use.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2024

Feature packed and stable. Well worth trying

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Using app

14 days

Total reviews

5

Average rating

4.0

5 / 5 Share

May 28, 2024

Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 23, 2024

This is such an amazing app. Within a day we got leads. Very user friendly

Store

TARAASI

Using app

13 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 22, 2024

Great app that works perfectly for our business with a great support team.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 20, 2024

Prompt responses, easy to setup with customised design

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2024

great app for instant messaging

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time. One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly. Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

May 10, 2024

Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

Works great very simple to use too

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

good

Store

Karoma

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Using app

34 minutes

Total reviews

2

Average rating

5.0