Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
281
Reviews
Chart
#715
Shopify

All reviews

5 / 5 Share
Nov. 17, 2024

Easy to use and reliable app

Store Using app Total reviews Average rating
Anker Singapore 11 months 2 5.0
5 / 5 Share
Nov. 14, 2024

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Store Using app Total reviews Average rating
Game Room Masters 3 days 3 5.0
5 / 5 Share
Nov. 7, 2024

Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.

Store Using app Total reviews Average rating
Custom Hampers 8 months 7 5.0
5 / 5 Share
Nov. 7, 2024

Store Using app Total reviews Average rating
Promise Bags 8 days 1 5.0
5 / 5 Share
Nov. 5, 2024

Love it,

Store Using app Total reviews Average rating
MiniRevs 4 days 1 5.0
5 / 5 Share
Nov. 4, 2024

Prima app, goede ondersteuning

Store Using app Total reviews Average rating
HOOMstyle 8 months 4 5.0
5 / 5 Share
Oct. 31, 2024

I just started using Chatway. It's very easy to set up and use. Instant messages through the App no delay at all. It's very responsive.

Store Using app Total reviews Average rating
Paws & Palettes 6 days 2 5.0
5 / 5 Share
Oct. 24, 2024

I’ve been using the Chatway app for the past couple of weeks, and it’s been an absolute game changer for customer interactions. I can now see in real time when customers are on my website and respond instantly to any questions or queries they may have. For my driving test company, many customers ask the same questions repeatedly, so the new FAQ feature has been invaluable. It allows us to answer these common queries effortlessly, saving time and improving efficiency. I highly recommend this service to other businesses, as it significantly boosts conversion rates, enhances customer satisfaction, and speeds up communication. One feature I’d love to see in the future is the automatic integration of customer emails into our email marketing flows when they sign up. I believe this would further increase conversions, but I know the team is already working on this and doing an excellent job. The Chatway customer service team has been fantastic—quick to respond, and the few issues I’ve had were resolved promptly. Thanks again, Jessiah Speed Booking UK

Store Using app Total reviews Average rating
Speed Booking About 2 months 1 5.0
5 / 5 Share
Oct. 23, 2024

Came from another app across to Chatway. everything has worked seamlessly, I had a slight issue that got fixed immediately. Having the ability to have 1 inbox where all my socials also go is a great addition. Thanks, Chatway for making a great app

Store Using app Total reviews Average rating
Club Captain 8 days 3 5.0
5 / 5 Share
Oct. 16, 2024

Inbox

Store Using app Total reviews Average rating
AboutPosh 13 days 2 5.0
5 / 5 Share
Oct. 9, 2024

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway. After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers. I strongly recommend this app for Shipify webshops.

Store Using app Total reviews Average rating
Q.ik shop 21 days 7 5.0
5 / 5 Share
Oct. 8, 2024

Amazing support, app is fully functional ! Using it daily with my customers !

Store Using app Total reviews Average rating
Weedn.fr 3 months 1 5.0
5 / 5 Share
Sept. 20, 2024

Store Using app Total reviews Average rating
BeFav Doughsheeters 4 days 1 5.0
5 / 5 Share
Sept. 12, 2024

Great app and extremely easy to set up. Our customers enjoy using the feature, and it significantly improves engagement and conversion rates.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 2, 2024

Very good and efficient to communicTe with customers

Store Using app Total reviews Average rating
미녀와 탈모 3 days 1 5.0
5 / 5 Share
Aug. 28, 2024

Fantastic widget for having a live chat feature on a Shopify site. Integrates well with a Facebook Business page as well.

Store Using app Total reviews Average rating
NIELSEN LIGHT About 12 hours 3 5.0
5 / 5 Share
Aug. 27, 2024

I run a small business and started using this service without high hopes. To my surprise, it really helped me close sales, especially when customers worry about sizing. The ability to communicate directly through the inbox has been a game changer. I plan to use it for a long time. Marvin has also been great!

Store Using app Total reviews Average rating
NOCT.X 9 minutes 2 5.0
5 / 5 Share
Aug. 26, 2024

Responsive team helped with SEO on the widget and made it super fast and reliable. Will definitely be buying a few more subscriptions!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 19, 2024

Great, simple and effective. The reason I went for chatway, I wanted someting straightforward easy to use and effective for the main purpose of web chat and chatway fulfills that.

Store Using app Total reviews Average rating
My Castle Decor About 16 hours 8 5.0
5 / 5 Share
Aug. 13, 2024

This app is amazing I inbox the support team because I needed assistance I spoke to Marvin he was so knowledgeable and helped me until my issue was resolved. This app support team is A1 No need to use another app this app is all you need.

Store Using app Total reviews Average rating
Kyli & Karter's Kloset About 1 month 3 5.0
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