All reviews

Rating Breakdown

  • 5
    96% (249 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 90% (234)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2024

Incredible. I am a small business and I introduced this not thinking it would help my business much, but it did. It helps me close sales when customers are concerned about sizing etc. I will be using this for a long time. Marvin is excellent too.

Store

AMNDO

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

It's free and enough

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

Chatway is an incredibly valuable tool for my shop, offering seamless inbox and chat features that work perfectly. The Chatway team is prompt in responding to my questions and listens to their users/incorporates user feedback into the app. It’s one of the best apps on the platform for anyone needing a chat or inbox feature for their shop. Highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

BEST

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

It’s an amazing app! I use it on my shop and it’s really helpfull

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

Great app!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2024

Chatway is a fantastic app with a user-friendly interface and powerful features. Still exploring, but very impressed so far!

Store

SNIPAX

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Awesome app! Best live chat app!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

1 minute installation, app works perfect. 5 stars!

Store

Quizify

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

June 27, 2024

Works great and simple to use , live chat works really well .

Store

Meivee

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Wonderful inbox chat app and completely free. Great customer support!

Store

Lavinta

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 17, 2024

Work great! Still early but very promising

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

I recently integrated Chatway into my store, and it has exceeded my expectations. This live chat app provides all the necessary features and configurations, executed flawlessly. It’s exactly what I needed to enhance customer interaction and support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I had a display problem and the assistance helped me solve it, easy and intuitive app!

Using app

38 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

It's easy to use.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.

Store

Sinz's

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2024

Feature packed and stable. Well worth trying

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Using app

14 days

Total reviews

5

Average rating

4.0