Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
288
Reviews
Chart
#848
Shopify

All reviews

5 / 5 Share
July 3, 2024

Awesome app! Best live chat app!

Store Using app Total reviews Average rating
5 / 5 Share
July 1, 2024

1 minute installation, app works perfect. 5 stars!

Store Using app Total reviews Average rating
Quizify About 1 hour 10 5.0
5 / 5 Share
June 27, 2024

Works great and simple to use , live chat works really well .

Store Using app Total reviews Average rating
Meivee 2 days 1 5.0
5 / 5 Share
June 24, 2024

Wonderful inbox chat app and completely free. Great customer support!

Store Using app Total reviews Average rating
Lavinta 4 days 9 5.0
5 / 5 Share
June 17, 2024

Work great! Still early but very promising

Store Using app Total reviews Average rating
Green Zero 14 days 1 5.0
5 / 5 Share
June 17, 2024

I recently integrated Chatway into my store, and it has exceeded my expectations. This live chat app provides all the necessary features and configurations, executed flawlessly. It’s exactly what I needed to enhance customer interaction and support.

Store Using app Total reviews Average rating
5 / 5 Share
June 4, 2024

I had a display problem and the assistance helped me solve it, easy and intuitive app!

Store Using app Total reviews Average rating
Your Daily Wellness 38 minutes 4 5.0
5 / 5 Share
June 4, 2024

It's easy to use.

Store Using app Total reviews Average rating
HIQILI Official Store 6 days 3 5.0
5 / 5 Share
May 29, 2024

The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.

Store Using app Total reviews Average rating
Sinz's 21 days 3 5.0
5 / 5 Share
May 29, 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Store Using app Total reviews Average rating
Newfound 2 months 1 5.0
5 / 5 Share
Nov. 19, 2025

Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!

Store Using app Total reviews Average rating
Peekyboo Over 1 year 4 5.0
5 / 5 Share
May 28, 2024

Feature packed and stable. Well worth trying

Store Using app Total reviews Average rating
Priority Prizes 14 days 2 5.0
5 / 5 Share
May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Store Using app Total reviews Average rating
Toys 'N' Geek 14 days 5 4.0
5 / 5 Share
May 28, 2024

Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.

Store Using app Total reviews Average rating
5 / 5 Share
May 23, 2024

This is such an amazing app. Within a day we got leads. Very user friendly

Store Using app Total reviews Average rating
TARAASI 13 days 3 3.7
5 / 5 Share
May 22, 2024

Great app that works perfectly for our business with a great support team.

Store Using app Total reviews Average rating
Smoked Bbq Co 5 days 6 5.0
5 / 5 Share
May 20, 2024

Prompt responses, easy to setup with customised design

Store Using app Total reviews Average rating
SUPER PIG 10 days 4 5.0
5 / 5 Share
May 17, 2024

great app for instant messaging

Store Using app Total reviews Average rating
Signorbit 7 days 1 5.0
5 / 5 Share
May 15, 2024

Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!

Store Using app Total reviews Average rating
Good Dog Bed 2 days 2 5.0
5 / 5 Share
May 12, 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time. One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly. Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Store Using app Total reviews Average rating
Diamoray 2 days 16 5.0
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