Chatway Live Chat & AI Chatbot for Shopify

Chatway Live Chat & AI Chatbot

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
Feedback
263
Reviews
Chart
#809
Shopify

All reviews

5 / 5 Share
May 29, 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Store Using app Total reviews Average rating
Newfound 2 months 1 5.0
5 / 5 Share
Nov. 19, 2025

Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!

Store Using app Total reviews Average rating
Peekyboo Over 1 year 4 5.0
5 / 5 Share
May 28, 2024

Feature packed and stable. Well worth trying

Store Using app Total reviews Average rating
Priority Prizes 14 days 2 5.0
5 / 5 Share
May 27, 2024

Looks like a pretty good live chat app. Especially since it's currently free.

Store Using app Total reviews Average rating
Toys 'N' Geek 14 days 5 4.0
5 / 5 Share
May 28, 2024

Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.

Store Using app Total reviews Average rating
5 / 5 Share
May 23, 2024

I am using chatway for last 3 months, its working good and fast as compared to other “live chat” apps. I can add my team they can communicate with visitors directly via chatway mobile app no need to login via browser. we can get visitor contact details as a Lead and visitor can continue chat from mail link. Very Good for startup/ Entrepreneur business.

Store Using app Total reviews Average rating
M7Empire About 22 hours 1 5.0
5 / 5 Share
May 23, 2024

This is such an amazing app. Within a day we got leads. Very user friendly

Store Using app Total reviews Average rating
TARAASI 13 days 3 3.7
5 / 5 Share
May 22, 2024

Great app that works perfectly for our business with a great support team.

Store Using app Total reviews Average rating
Smoked Bbq Co 5 days 6 5.0
5 / 5 Share
May 20, 2024

Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality. The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store. The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.

Store Using app Total reviews Average rating
Fayels™ 3 minutes 2 5.0
5 / 5 Share
May 20, 2024

Prompt responses, easy to setup with customised design

Store Using app Total reviews Average rating
SUPER PIG 10 days 4 5.0
5 / 5 Share
May 17, 2024

great app for instant messaging

Store Using app Total reviews Average rating
Signorbit 7 days 1 5.0
5 / 5 Share
May 15, 2024

Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!

Store Using app Total reviews Average rating
Good Dog Bed 2 days 2 5.0
5 / 5 Share
May 12, 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time. One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly. Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Store Using app Total reviews Average rating
Diamoray 2 days 15 5.0
5 / 5 Share
May 10, 2024

Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.

Store Using app Total reviews Average rating
Access Point Marine Services 35 minutes 3 5.0
5 / 5 Share
May 10, 2024

Works great very simple to use too

Store Using app Total reviews Average rating
5 / 5 Share
May 10, 2024

Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.

Store Using app Total reviews Average rating
5 / 5 Share
May 9, 2024

Store Using app Total reviews Average rating
Julietsbridge 34 minutes 2 5.0
5 / 5 Share
May 8, 2024

Amazing app, very useful. Now it is easier for potential customer to reach us without having to leave the page. The support team even make the team to check the app through inbox to make sure it functions well. Thank you for such an usefull app

Store Using app Total reviews Average rating
Grazie Bali 1 day 3 5.0
5 / 5 Share
May 8, 2024

Everything looks fine now.

Store Using app Total reviews Average rating
Biochar Station 3 months 1 5.0
5 / 5 Share
May 3, 2024

Store Using app Total reviews Average rating
Simply Nursery 3 months 4 5.0
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