Chatway Live Chat & AI Chatbot
All reviews
Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.
Very good app and great support team. I had an issue with my inbox, but the support team solved it right away for me. Other than that, the app works amazingly!
Feature packed and stable. Well worth trying
Looks like a pretty good live chat app. Especially since it's currently free.
Just started using the app but love how clean it is, the support from Chatway staff is amazing too! They're open to feedback which is also great.
I am using chatway for last 3 months, its working good and fast as compared to other “live chat” apps. I can add my team they can communicate with visitors directly via chatway mobile app no need to login via browser. we can get visitor contact details as a Lead and visitor can continue chat from mail link. Very Good for startup/ Entrepreneur business.
This is such an amazing app. Within a day we got leads. Very user friendly
Great app that works perfectly for our business with a great support team.
Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality. The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store. The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.
Prompt responses, easy to setup with customised design
great app for instant messaging
Super easy to add to my store, and works great. It looks very clean on my shopify store, and chatting with potential customers is seamless. Would recommend!
Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time. One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly. Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.
Amazing app. Works super well. It allows the whole team to collaborate and respond to the same messages. Once the issue is resolved, you can easily mark it as "resolved". Absolutely brilliant. No extra gimmicky configurations that are not important to operation.
Works great very simple to use too
Love the app version because even if I am away from my desk I can answer my customers or interact with new ones.
Amazing app, very useful. Now it is easier for potential customer to reach us without having to leave the page. The support team even make the team to check the app through inbox to make sure it functions well. Thank you for such an usefull app
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