All reviews

Rating Breakdown

  • 5
    94% (31 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2025

Great and clear app with lots of important intuitive upsell functions. Support team is very responsive and always willing to help.

Using app

10 days

Total reviews

9

Average rating

4.8

5 / 5 Share

April 16, 2025

4/16/25 The new owner was very responsive and solved our problem with a few emails, replying within a few hours. They clearly have a high commitment to support. We learned that the app was recently transitioning ownership which was causing an issue with the app and app support. We weren’t able to contact support for a few weeks. Once we made contact with the new owner, the support has been excellent. Thank you! My original 1-star review follows to put this review in context and for transparency. ---- 4/9/25 We’ve been waiting 5 days for any response from support for a pressing issue. The support widget says “respond within a few hours”. We’re a paying customer since 2022. We submitted other support requests 15 and 13 days ago that also have no response. I’m actually writing this review as yet another attempt to get support to reply to our problem. After not receiving a response using the support widget from the app in Shopify after 3 days, I looked for other ways to reach support. In addition to direct email, I found several places where the app had support widgets or forms. [list of URLS removed] I will gladly update my review if support resumes. In January 2024, I received support responses within 8-36 hours, which is acceptable. The app has been working too.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

I hope you're doing well! I just saw your 1-star review and wanted to personally reach out and say how truly sorry I am for the frustration you've experienced. That’s definitely not the experience we want anyone to have. A quick heads-up, this app was recently acquired by our company, Avocados Labs, on March 28th. We’re still in the process of migrating everything over, including support channels, which means your original message likely went to the previous owner. We expect everything to be fully transitioned by April 13th. That said, I’d love to help you out right away! Just let me know what you need, and I’ll do my best to sort it out for you as quickly as possible. Thanks so much for your patience and again, I’m really sorry for the trouble. I've already reached out to you through email ([email protected]) so please respond at your earliest convenience.

1 / 5 Share

Nov. 21, 2023

I reached out to the app's support team for help, but the lack of a timely and helpful response was disappointing. My question remained unanswered, prompting me to uninstall the app. It's frustrating when a single support experience can completely tarnish the usability of an app. Not recommended due to this slack support service.

Using app

About 17 hours

Total reviews

20

Average rating

4.2

Developer Reply

Expecting a response within 40 minutes on a busy holiday week in a different time zone before deciding it’s not timely is quite rude. Hope your customers don't leave one star reviews if you don’t reply within 40 minutes. Best of luck this holiday season.

4 / 5 Share

Nov. 14, 2022

Great app works well with PayPal but not with Klarna payments. Even the free version is good enough, just more payment channels needed since 99% of our customers use Klarna.. maybe one day we'll have it for that too!

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, Thanks for the feedback! The lack of support for Klarna is actually a Shopify limitation we have no control over. Unfortunately, after talking to Shopify's support, it sounds like there are no plans from Shopify to support Klarna for post purchase.

5 / 5 Share

July 28, 2022

The go-to app for any post checkout upsells on Shopify. Works beautifully. Tons of options. Great support too... 10/10

Store

GEM

Using app

5 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2022

Such a good app. Fantastic UX, easy to customize and easy to test. This has really unlocked a lot of extra revenue for us that enables us to scale more!

Store

Rejuvia

Using app

20 days

Total reviews

18

Average rating

4.4

5 / 5 Share

July 10, 2022

Super easy to use and powerful logic to display promotions to exactly who we want to. Exactly what we were looking for!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

March 22, 2022

A great way to increase average order value! We installed this app a week ago, set up some product rules and it's off to the races. Works perfectly.

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 1, 2022

Great app, started using it about 5 months ago. We are a small non-profit and our order number and sales started increasing substantially and almost used up the free limit of 50 orders. And then Gil decided to increase this limit to 100. I was so happy that I sent a thank you and got a quick response also informing me that I can get a NPO Shopify plan as a nonprofit. I didn't know that before. Very happy with this app, works excellent and is very customizable. Kudos!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I uninstalled this app after seeing an advert for another post purchase app. I'm back! Don't know what I was thinking when I was happy with this one anyway. This one is the best!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2021

We just found this app and are so happy we did. Other upsell apps weren't working with our bundle app, but this one does! It is perfect. Great, responsive support.

Using app

About 2 hours

Total reviews

35

Average rating

4.7

5 / 5 Share

Nov. 10, 2021

This app allowed me to offer discounted extra products to our customers at checkout, and allows us to boost our AOV. We sell snack foods, and customers are surprisingly willing to add a few extra dollars to their order -- our upsell conversion rate seems to sit over 25%. Gil was super helpful, and I'm excited to test out extra offers going forward

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

it's very simple but super powerful app. Thank support team for quick response and fix. Really recommend it.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Killer app indeed! Gil is very supportive and listens to feedbacks and actually takes inquiries into his own hands and implements them! This will be an app that we'll continue to use, not only because of its easy to use UI but the fact that we know the app will continue to grow, change and improve over time.

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

Checkout Promotions & Upsells is the real deal. Simple and easy to use, while still offering immense flexibility for promo triggers and setups. I would recommend this app to anyone that is not currently utilizing post purchase upsells. The pricing is clear and affordable, and you are missing out on potential revenue without this app. Gil has provided fast and thorough support on every inquiry I have submitted. Your only regret will be wishing you installed this app earlier.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Amazing app, has grown our revenue significantly. The developer has always been super helpful and communicative. Can't say enough good things about this app!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Top notch app which adds some extra to the average order each month. The team that build it are also really nice and responsive too which helps!

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

July 29, 2021

I've tried all the single click post purchase upsell apps and this one is the best. A lot of upsell apps on the market do not offer single click post purchase, the customer has to go back through checkout which is a total conversion killer. The ones that do offer it have crazy pricing structures. This app has the best pricing on the market and first rate responsive customer support.

Using app

25 days

Total reviews

6

Average rating

4.7

5 / 5 Share

July 12, 2021

Really nice app! Very intuitive setup flow, great customer service, and lots of triggers to choose from! Very flexible tool, looks like more features are coming. Highly recommended!

Using app

27 minutes

Total reviews

11

Average rating

5.0

5 / 5 Share

June 30, 2021

Really good app with a great developer backing it. You can easily target the type of orders/customers that you want which sets it apart from its competition!

Using app

20 days

Total reviews

4

Average rating

4.3