All reviews

Rating Breakdown

  • 5
    80% (36 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    16% (7 ratings)

Reviews with Text

  • 100% (45)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2022

It has been great having that confidence with orders again after being stun with 1000 of dollars of fraud orders. Thanks Clearsale :)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear Rebekah and that is exactly what we are here for. Looking forward to seeing the business grow! ~Ralph

5 / 5 Share

Oct. 10, 2022

The app does what it says. Big shout out to Ralph who took us through the process smoothly. Great guy with elite video game industry knowledge too!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Than you Ryan for the review and chat about some nostalgic games! Looking forward getting the other site onboarded soon. ~Ralph

5 / 5 Share

July 11, 2022

This app is giving us an extra layer of fraud protection which is really helpful in certain markets. Support has been excellent and setup was straight forward. Highly recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Luke for the review. Looking forward to see your product go global! ~Ralph

5 / 5 Share

June 23, 2022

I would highly recommend this app if you are worried about fraudulent orders. We are using their service for more than a year for other websites and it is a complete piece of mind. The approval and claim process is seamless.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Sunil for your support and business. Great to be working with you. ~Ralph

5 / 5 Share

March 31, 2022

Phenomenal team, and it does what it says on the box. Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you David for the feedback. Good to know hear that everything is working. Looking forward to see the business grow. ~Ralph

5 / 5 Share

March 8, 2022

The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure! ~Ralph

5 / 5 Share

Feb. 20, 2022

I have used ClearSale for about 3 months now. My experience with the team has been amazing - efficient and responsive. ClearSale has helped me with so many high-risk orders, my team no longer needs to verify them manually, and they have also approved many medium to high risks orders that were "false positive" which is incredible. I would recommend anyone who needs protection against fraud and chargebacks to use ClearSale.

Store

BOYY

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mei, So good to hear that ClearSale is working for you and those examples are exactly what we want to achieve for our customers! ~Ralph

5 / 5 Share

Oct. 21, 2021

Easy to use, great customer service. We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale

Store

ThumpAU

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Nathan for your review and for having both websites with us. Look forward to seeing the business grow! ~Ralph

5 / 5 Share

Sept. 30, 2021

Top company, a must for fraud prevention and protection. Highly recommend, we would not sell anything with out clear sale on our side. Shout out to Ralph here in Australia. Thank you for all your support over the years and great customer service.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Stephen for being with us for so many years and trusting us with your websites. Looking forward to catch up when we can! ~Ralph

5 / 5 Share

Sept. 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Sam for the feedback! Looking forward to catching up soon! ~Ralph

5 / 5 Share

Aug. 8, 2021

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! Looking forward to seeing your expansion into other countries going live! ~Ralph

5 / 5 Share

July 25, 2021

So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Carolyn for the wonderful review. We are happy that you found us and that we can help your business! ~Ralph

5 / 5 Share

June 9, 2021

Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and thank you for having the confidence in ClearSale to look after your websites! -Ralph

5 / 5 Share

June 4, 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time. -Ralph

5 / 5 Share

June 2, 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future. -Ralph

5 / 5 Share

May 3, 2021

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Kurt for the awesome review. Looking forward working with you and catching some big fish! -Ralph

5 / 5 Share

April 28, 2021

Im very happy with clearsale thus far. I had a large sale a few days ago and it was flagged by clearsale, and then approved a few hours later. I really appreciated the assurance if gave me as a business owner. I love that I now have one less thing to worry about. Integration was also super easy.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your wonderful review! We're so happy to hear that you've had a positive experience and we look forward to working with you :)

5 / 5 Share

April 25, 2021

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.

Using app

5 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for the kind words and great to hear that the solution is working for you as we had envisioned. Looking forward to many years of working together -Ralph

5 / 5 Share

Dec. 20, 2020

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away!

Using app

About 1 month

Total reviews

13

Average rating

5.0

Developer Reply

We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!

5 / 5 Share

Dec. 7, 2020

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on. Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!