All reviews

Rating Breakdown

  • 5
    86% (37 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    12% (5 ratings)
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5 / 5 Share

March 31, 2022

Phenomenal team, and it does what it says on the box. Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you David for the feedback. Good to know hear that everything is working. Looking forward to see the business grow. ~Ralph

5 / 5 Share

March 8, 2022

The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure! ~Ralph

5 / 5 Share

Feb. 20, 2022

I have used ClearSale for about 3 months now. My experience with the team has been amazing - efficient and responsive. ClearSale has helped me with so many high-risk orders, my team no longer needs to verify them manually, and they have also approved many medium to high risks orders that were "false positive" which is incredible. I would recommend anyone who needs protection against fraud and chargebacks to use ClearSale.

Store

BOYY

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mei, So good to hear that ClearSale is working for you and those examples are exactly what we want to achieve for our customers! ~Ralph

5 / 5 Share

Feb. 20, 2022

Aa great insurance and protection against fraud and chargebacks. Peace of mind app as well. If I could have this app a year ago, I can save $1000.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear Amin and thank you for being a part of ClearSale! ~Ralph

5 / 5 Share

Oct. 21, 2021

Easy to use, great customer service. We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale

Store

ThumpAU

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Nathan for your review and for having both websites with us. Look forward to seeing the business grow! ~Ralph

5 / 5 Share

Oct. 20, 2021

One of the best Apps for chargebacks insurance or fraud protection. We have lost a lot amount due to chargebacks. After installing this app, we are not worried about money loss much due to bad actors out there and less pressure and worry since there will be coverage by apps. Thank you for all your support for your ClearSale team from overseas and Ralph and his team locally in AU. This app is also installed at an extremely reasonable price. 100% highly recommended for anyone struggling like us.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Joseph! Great to hear that the solution is doing exactly what we designed it for. Looking forward to see the store grow! Thank you again for the trust in our service! ~Ralph

5 / 5 Share

Sept. 30, 2021

Top company, a must for fraud prevention and protection. Highly recommend, we would not sell anything with out clear sale on our side. Shout out to Ralph here in Australia. Thank you for all your support over the years and great customer service.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Stephen for being with us for so many years and trusting us with your websites. Looking forward to catch up when we can! ~Ralph

5 / 5 Share

Sept. 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Sam for the feedback! Looking forward to catching up soon! ~Ralph

5 / 5 Share

Aug. 8, 2021

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! Looking forward to seeing your expansion into other countries going live! ~Ralph

5 / 5 Share

July 25, 2021

So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Carolyn for the wonderful review. We are happy that you found us and that we can help your business! ~Ralph

5 / 5 Share

June 9, 2021

Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and thank you for having the confidence in ClearSale to look after your websites! -Ralph

5 / 5 Share

June 4, 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time. -Ralph

5 / 5 Share

June 2, 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future. -Ralph

5 / 5 Share

May 3, 2021

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Kurt for the awesome review. Looking forward working with you and catching some big fish! -Ralph

5 / 5 Share

April 28, 2021

Im very happy with clearsale thus far. I had a large sale a few days ago and it was flagged by clearsale, and then approved a few hours later. I really appreciated the assurance if gave me as a business owner. I love that I now have one less thing to worry about. Integration was also super easy.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your wonderful review! We're so happy to hear that you've had a positive experience and we look forward to working with you :)

5 / 5 Share

April 25, 2021

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.

Using app

5 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the kind words and great to hear that the solution is working for you as we had envisioned. Looking forward to many years of working together -Ralph

5 / 5 Share

Dec. 20, 2020

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away!

Using app

About 1 month

Total reviews

13

Average rating

5.0

Developer Reply

We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!

5 / 5 Share

Dec. 7, 2020

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on. Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

5 / 5 Share

Nov. 9, 2020

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.

Using app

About 2 months

Total reviews

28

Average rating

5.0

Developer Reply

Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

5 / 5 Share

Oct. 23, 2020

In recent years, fraud has increased so much, that we couldn't make an online shop because we were afraid of fraud as our shop dealing with high-priced products, but we meet ClearSale, sold and shipping the products with confidence. Guarantee is also the biggest reason for choosing.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking time to review ClearSale. We appreciate your partnership and look forward to helping you grow your sales in Australia and beyond!