ClearSale Fraud Protection
Combat fraud & protect your brand with a chargeback guarantee
Rating
3.6
feedback
49
chart
#4,968
All reviews
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Dec. 5, 2022
Clearsale provides a no-hassle way of dealing with fraud. Although I can check up on orders myself, I'm no expert in fraud, so it's nice to have this running in the background, along with the peace of mind from chargeback guarantee.
Thank you so much for the kind words! We look forward to continuing to work with you and your team :) ~Partnerships team
Nov. 3, 2022
This is literally a trash company with as trash team that misleads stores into believing that they're covered from chargebacks when they really aren't. I am so disappointed in the entire team. They even ignored my emails when I requested to cancel the service. BEWARE! Do not believe them. It's BS.
Oct. 23, 2022
ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service. - Rahul, Asst Manager, ECommerce, The Jewellery Group
Thank you Rahul and the team from the Jewellery Group! Great to hear we are solving a big problem and headache for the entire business. Looking forward to working with you all! ~Ralph
Oct. 13, 2022
It has been great having that confidence with orders again after being stun with 1000 of dollars of fraud orders. Thanks Clearsale :)
Great to hear Rebekah and that is exactly what we are here for. Looking forward to seeing the business grow! ~Ralph
Oct. 10, 2022
The app does what it says. Big shout out to Ralph who took us through the process smoothly. Great guy with elite video game industry knowledge too!
Than you Ryan for the review and chat about some nostalgic games! Looking forward getting the other site onboarded soon. ~Ralph
July 11, 2022
This app is giving us an extra layer of fraud protection which is really helpful in certain markets. Support has been excellent and setup was straight forward. Highly recommend.
Thank you Luke for the review. Looking forward to see your product go global! ~Ralph
June 23, 2022
I would highly recommend this app if you are worried about fraudulent orders. We are using their service for more than a year for other websites and it is a complete piece of mind. The approval and claim process is seamless.
Thank you Sunil for your support and business. Great to be working with you. ~Ralph
March 31, 2022
Phenomenal team, and it does what it says on the box. Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.
Thank you David for the feedback. Good to know hear that everything is working. Looking forward to see the business grow. ~Ralph
March 8, 2022
The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale.
Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure! ~Ralph
Feb. 20, 2022
I have used ClearSale for about 3 months now. My experience with the team has been amazing - efficient and responsive. ClearSale has helped me with so many high-risk orders, my team no longer needs to verify them manually, and they have also approved many medium to high risks orders that were "false positive" which is incredible. I would recommend anyone who needs protection against fraud and chargebacks to use ClearSale.
Hi Mei, So good to hear that ClearSale is working for you and those examples are exactly what we want to achieve for our customers! ~Ralph
Oct. 21, 2021
Easy to use, great customer service. We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale
Thank you Nathan for your review and for having both websites with us. Look forward to seeing the business grow! ~Ralph
Sept. 30, 2021
Top company, a must for fraud prevention and protection. Highly recommend, we would not sell anything with out clear sale on our side. Shout out to Ralph here in Australia. Thank you for all your support over the years and great customer service.
Thank you Stephen for being with us for so many years and trusting us with your websites. Looking forward to catch up when we can! ~Ralph
Sept. 14, 2021
Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!
Thank you Sam for the feedback! Looking forward to catching up soon! ~Ralph
Aug. 8, 2021
Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business
Thank you for the awesome review! Looking forward to seeing your expansion into other countries going live! ~Ralph
July 25, 2021
So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!
Thank you Carolyn for the wonderful review. We are happy that you found us and that we can help your business! ~Ralph
June 9, 2021
Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!
Thank you for the review and thank you for having the confidence in ClearSale to look after your websites! -Ralph
June 4, 2021
It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.
Thank you for the kind words and having your websites running with us. Look forward to working together for a long time. -Ralph
June 2, 2021
Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.
Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future. -Ralph
May 3, 2021
Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.
Thank you Kurt for the awesome review. Looking forward working with you and catching some big fish! -Ralph