All reviews

Rating Breakdown

  • 5
    68% (2,147 ratings)
  • 4
    19% (589 ratings)
  • 3
    6% (203 ratings)
  • 2
    2% (48 ratings)
  • 1
    6% (184 ratings)
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2 / 5 Share

Feb. 18, 2020

ask me to review it in step 2 of getting it working, makes no sense that's already annoying and they want 100 characters minimum..................................................................

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you, LTD Sneakers & Wear, for taking the time to share your experience with Clever ecommerce. We sincerely apologize for the inconvenience the process in Step 2 has caused you. We make it our priority to provide our customers with the best user experience possible. We would like to kindly inform you that in Step 2 it is not necessary to review our services. We are sorry for the hassle this has caused you and we appreciate your feedback. If there is anything else we can help you with, please do not hesitate to contact us at [email protected].

2 / 5 Share

Feb. 11, 2020

I just installed the App I still need to try it out for a while and see if it helps me in anyway what so ever

Using app

4 months

Total reviews

2

Average rating

2.5

2 / 5 Share

Jan. 29, 2020

As a newcomer I dont really know how to use it. You should provide extra information on how to build ads. It's hard to set it up when you know nothing about google ads. The only think I believe is that Im going to loose lots of money

Using app

7 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, We are always available to respond to any of your questions. Please feel free to contact your Account Manager. You will find her on your dashboard. Best

2 / 5 Share

Jan. 22, 2020

Still trying to figure this out! Hopefully it works! Tried it on my own was missing feeds so i paid the $12 to see if that works

Using app

2 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Jan. 14, 2020

Useless online help, asking for a review before the campaign is able to be setup. Link merchant account not working

Using app

1 day

Total reviews

1

Average rating

2.0

2 / 5 Share

Nov. 12, 2019

Cannot provide an accurate review yet but the app is making me place one before I can continue. Will come back and revise accordingly. EDIT: Not worth the premium charge, I will see how it goes on the free version for a while before cancelling.

Using app

3 days

Total reviews

3

Average rating

4.0

2 / 5 Share

Nov. 1, 2019

The app asks me to review it again and again. My installation still shows that account manager is checking the request. No response for chat messages.

Store

T Bhai

Using app

3 months

Total reviews

7

Average rating

3.1

2 / 5 Share

Aug. 20, 2019

I just downloaded this app. I’m not sure how it work yet but I don’t like that you have to leave a review before you get results

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you Tummy 2 tot for your feedback. We value all the comments of our clients and we always take them into consideration. Usually, we ask our clients to leave us a review after they finish the installation process in order to receive insightful feedback on what they thought about the 5 step process. Also, we would like to let you know that even if you leave a review on Shopify you can go back and edit it as many times as you'd like. So even if you leave us feedback in the beginning, you can always come back later after you have used our services, and update it.

2 / 5 Share

Aug. 15, 2019

I was so excited about this app only for the ads to run for 1 day and then stop. Every time I contacted Support, they kept saying my ads are running when in fact they were not. I really wished this could have worked for me, but it just doesn't.

Using app

12 days

Total reviews

16

Average rating

4.8

Developer Reply

Thank you for the feedback. We are sorry for the misunderstanding with the support team and we will contact as soon as possible to find a solution! We want your experience with our app to be successful and effortless.

2 / 5 Share

Aug. 8, 2019

I used the app, good app but premuim is a scamggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

We are so sorry to hear that. A person of the Clever team will contact you as soon as possible!

2 / 5 Share

June 18, 2019

Barely any impressions, 1 click after a week of the ads being active. Keywords are very specific to my brand and unique product names. No one searches for them since my website is new. This is not good since no one knows my website or my product names. Checked remarketing ads in clever app and google ads. Not sure if product banners change depending on the product they view on my website or if they just throw a random picture up. There's not much information on that. Even the various banners preview on clever app just shows 1 product picture. Confusing. No traffic. Not enough information. Easy to setup. Could be a lot better.

Using app

About 2 months

Total reviews

4

Average rating

3.3

2 / 5 Share

June 19, 2019

Changing my review. We have used the app and have zero return on investment. Hard to get anyone to respond and when they do they say they will look into it or make changes and contact via email but never hear back from them. I had much better result from google Shopping campaign. Original: The app was easy to install and they have great customer support. It helped us starting out because we didn't know much about advertising and getting traffic. We have learned a lot and still continue to use the app.

Using app

4 months

Total reviews

4

Average rating

4.3

2 / 5 Share

Feb. 20, 2019

This App is not ready yet. the Gmail ads doesn't work. The support email address displayed on the screen is not working. The reports show no data even after 2+ weeks and support never answer. It is far from being ready..

Using app

--

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for leaving a review on us. We work diligently to deliver the best product possible to our customers, and we're sorry it didn't necessarily work for you but the Gmail Ads do indeed work. It could've been due to a slight error along the way, but we are creating Gmail Ads as they are requested.

2 / 5 Share

June 11, 2018

Pros: Couple of clicks and a bunch of campaigns are automatically created with ad groups and ads. And you see instant increase in visitors if you are currently not advertising using Google Adwords. The easy of setting this up is cool. Cons: All the ads created are using your collection names, images, logo, etc. They are not targeted and is very very generic. So all you get is lots of hits but no traction. It's like slinging mud on the wall and praying that some will stick.

Using app

6 days

Total reviews

2

Average rating

2.5

2 / 5 Share

May 2, 2018

Gave it another shot after an employee of clever adwords reached out saying they would personally modify my campaign. Here I am again after a week, the modified campaign got me a whopping 3 clicks and 82 impressions. Once again I have to reiterate, maybe this thing can work if you have a generic product with a common search word like soap, cars, or something. But for something niche this app is seemingly worthless. I will give it 1 extra star for the decent customer service though.

Using app

4 months

Total reviews

1

Average rating

2.0

2 / 5 Share

March 27, 2018

Surprised at how many 5-star reviews they had until I signed up myself and saw that they give away the 'Premium' version of this product after an immediate review. As most people have never used this application when then leave the review I can now see why so many talked about the setup and none of the actual service. I will leave a 2-star rating for now as I am not impressed with them 'buying' reviews, however, if the product works well then I will be back to improve my rating.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hello, thanks for the review and we're sorry to hear this. We firstly ask for reviews because we are genuinely interested in the feedback of our customer base. At that time we were running a promo for the premium membership, however this is no longer a thing. We're sorry for the misunderstanding and if you have any further questions please feel free to reach out to us.

2 / 5 Share

Jan. 16, 2018

I gave 5 star rating before. However, I upgraded to Premium Plan. I exhausted to communicate with their representative and no problem solved. It is great for free but terrible in premium ...

Using app

29 days

Total reviews

8

Average rating

4.0

2 / 5 Share

Dec. 14, 2017

I had my hopes up for this App based on reviews I had seen.. However, for anyone that understands Adwords this is not a good App. The ads were poorly structured, labeled and even went to the wrong URLs based on text. Will not recommend.

Using app

7 days

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 18, 2017

When you install this is creates very generic and ugly ads based around the names of your product categories. It then fills up your adwords with dozens of campaigns with hundreds of ads. I ran it for about a week and got zero results. Mostly it just really made my adwords dashboard very confusing. I decided to delete it and remove the ads.

Store

Mezuzah

Using app

4 days

Total reviews

7

Average rating

3.4

2 / 5 Share

Aug. 23, 2017

Very easy to set up the campaign but the ad itself did not reflect the products at all. Still needs some works for the free version. I'm guessing if you use the paid version it could be worth it.

Using app

12 days

Total reviews

3

Average rating

3.7