CA: Google Ads Performance Max
Drive traffic with Google Ads Channel & Google Shopping Feed
Rating
4.5
feedback
3,172
chart
#523
All reviews
Rating Breakdown
Review RSS Feed
April 23, 2024
Honestly, I'm giving this 3 stars because they're requiring me to review as a part of my setup. I'm not down with providing feedback until I have tried the product.
Hi Soulful Trading, First of all I would like to thank you for taking the time to give us your feedback. We are sorry for the misunderstanding, as leaving a review is not mandatory to use our app. Please feel free to contact us at [email protected] with any questions you may have, we will be happy to assist you. Best regards, Carlos González, Account Manager
March 22, 2024
To use the trial, you have to review the app. Hence the reason they have so many reviews.
Hi Waxhaw Beads, First of all I would like to thank you for taking the time to give us your feedback. We are sorry for the misunderstanding, as leaving a review is not mandatory to use our app. Please feel free to contact us at [email protected] with any questions you may have, we will be happy to assist you. Best regards, Carlos González, Account Manager
Jan. 24, 2024
I haven't seen results with this app yet, but I think it's because of me. I created so many business accounts already using different emails to connect to my two websites, and I always seem to get confused which is which. Google is a pain in the behind and always suspends my account even without me using it properly. I'm still learning, and I NEVER give reviews on apps. So, for now, I will give 3 stars because I am not sure if the app works or not since I know that most of my struggles is coming from me and not the app. I'll come back for an update once I figure things out and get them fixed.
Hi Panoptic Handmade! Thank you for your honest review and for taking the time to share your thoughts. We understand that managing multiple accounts and navigating Google's systems can indeed be challenging. It's a learning curve that many of us experience, so please know that you're not alone in this. We appreciate your patience and your willingness to learn, and we're here to support you every step of the way. In fact, we've already reached out to you via email today with some important information to help you get your account up and running smoothly. Please check your inbox and let us know if you have any questions or need further assistance. We're committed to ensuring that you have a positive experience with our app, and we're confident that with a little bit of guidance, you'll start seeing the results you're looking for. We look forward to hearing your updates and are here to help whenever you need us. Warm regards, - Ben, Customer Success
Dec. 7, 2023
no es sencilla de usar, tiene errores
Hola Crea+, Realmente apreciamos tu comentario, es la mejor forma que tenemos para mejorar. Nos hemos puesto en contacto contigo vía email para ayudarte con los problemas o dudas acerca de tu cuenta Clever Ads. Es un placer servirte. Un cordial saludo, - Alvaro, Atención al cliente
Dec. 17, 2023
I have updated my comment (from 1star to 3star) after getting some help from the App Owner. I received support and some free premium duration, which I didn't prefer to use. The app didn't work for me, but hope someone benefits. ---old review is below--- It didn't work for me. After testing and adjusting the ad settings no additional click or conversion occurred. I was able to reach someone who helped me little, but the output was not good. It might work for someone but I don't think it worths any investment. ps: Customer service: 0/100 ps2: Despite giving me extra free trial, they charged me way before its deadline
Hi Studiomoien! We appreciate this feedback and the time you've taken to give it — thank you. We're very disappointed to read about your experience, as we've been working hard to get you the results you're looking for. To that end, we've reached out by email to demonstrate a few things that are important for your account. Also, we've sent important action items for you, based on your specific requests to us. We truly hope to hear from you soon and remedy this situation. Warm regards, - Ben, Customer Success
Dec. 4, 2023
aparentemente bom mas nao conecta nas contas
Hi Fashion Flare! We appreciate your feedback, thank you for leaving this for us. We've already reached out to you by email to solve this issue and we hope that you'll respond soon. We're committed to setting up your account as soon as possible and we've offered you some freebies in our email :) Looking forward to hearing from you and getting you ready for success on Google and Microsoft Ads. Warm regards, - Ben, Customer Success
Dec. 2, 2023
Me obligais a ponerla para seguir.
Hola Pole Dance Trading, Realmente apreciamos sus comentarios, así que gracias por dejar esto para nosotros. Ya nos hemos puesto en contacto contigo vía email (Charlie y Alvaro del equipo) para ponerte al día de tus dudas con tu cuenta de Clever Ads y esperamos haber resuelto cualquier duda que tuvieras anteriormente. Es un placer servirle. Un cordial saludo, - Ben, Atención al cliente
Nov. 23, 2023
Hi FNKY Gang! We always love to hear from our clients about their experience with our app and service. So thank you for giving us this rating! It seems that maybe we have room for improvement, based on this rating. We've already sent you an email from [email protected] with very important information about your Google Ads account with Clever Ads! Please keep your eye out for our mail and we look forward to your response at your earliest convenience. Warm Regards, - Ben, Customer Success
Nov. 4, 2023
Hi MechTech! We appreciate you taking the time to review our app :) I've sent you a direct email with super good news and important information about your Google Ads account with us. Please have a look because there is one action you must take. We're committed to getting your campaigns off to their best possible start. We hope to hear from you shortly! Warm Regards, - Ben, Customer Success
Oct. 29, 2023
It worked great 6 months ago. I stopped using it and when I came back I was not able to create / edit ads.
Hi FUT Buyer! Thanks very much for this important feedback! We've already been in touch with you via email today and earlier last week with important updates! Please keep you eye out for an email from [email protected] which I sent you today. There you'll see our latest updates on your account and important actions we need your help with. Together we will get your account off to the best possible start :) We look forward to hearing from you. Warm Regards, - Ben, Customer Success
Sept. 24, 2023
To early to tell
Hi Glory To the Heroes owner! Thanks for taking the time to left us a review! We are committed to offer you a quality support service. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from [email protected] We're looking forward to your reply. Best regards, Carlos, Account Manager
Sept. 21, 2023
good but needed support
Hi The Gir Farmer, Thank you for your feedback! I have contacted you to resolve the support issue. We discussed the matter regarding your account and how to resolve any issues. A friendly reminder to add the billing information and your Google Ads account so that it can start working. Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner. We hope to hear from you soon! Kind regards, -Carlos, Account Manager
Sept. 10, 2023
its okay
Hi Future Comforts Store Owner, Thank you for your feedback! We understand that you've given us a 3-star rating and have commented, "Its okey". We appreciate your feedback as it helps us to improve our services and provide a better experience for our users. We've already reached out via email with very important information and updates! Please have a look and we hope to see your response soon. We aim to get you back on track as soon as possible. Warm regards, - Paola, Digital Account Manager
Sept. 1, 2023
Hi Klein Studio owner! Thanks for taking the time to give us this feedback! We are committed to offer you a quality support service. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from [email protected] We're looking forward to your reply. Best regards, Carlos, Account Manager
Aug. 28, 2023
I had installed this app 2 days later and its showing pending steps so i did it. I hope i got better result.
Hi My Best Shop Owner, Thank you for sharing your experience with us. We appreciate your feedback and want to ensure that you achieve the best results with our app. I noticed that you mentioned some pending steps, and I'm here to assist you in completing them successfully. To provide you with the best possible support, we have already sent you an email with very important actions for you to take. Please keep an eye out for an email from [email protected] from your Account Manager, Paola. We look forward to your reply! Warm regards, - Paola, Digital Account Manager
Aug. 21, 2023
will edit once I really figure it out. for now Im still in testing mode so I cant really give a informative feedback.
Hi Moxie Clothing Line! Thank you for taking the time to leave a review. We understand that you're still in the testing phase of our app and we appreciate your patience as you familiarize yourself with its features and functionalities. We want to assure you that we're committed to providing you with the best user experience possible. To that end, we've recently sent you an email with important updates about your account. These updates are meant to enhance your overall experience and address any issues you might encounter during this testing phase. Please take a moment to check your inbox (and perhaps your spam folder) for our email. We believe the information within will be beneficial to you. Thank you once again for your patience and understanding. We look forward to your informative feedback in the future. Warm Regards, - Ben, Customer Success
July 13, 2023
its ok still learning how to use it it seems lkike im going in circles with no sales but hopefully soon or ill have to call it quits this online store isnt as easy as portrayed and not as cheap i thought i would of made one sale by now but i havent i only been coming out the pocket for everything you wanbt to do or need cost i aquirred about 500 in bills a month not including what ads are gonna cost not fun its putting me in debt and i was sold on how easy and free it was well its not easy and its not free at all everything costs on here
Hi Everything furry! Thank you for your detailed feedback! We're sad to read about your difficult experience with creating your online store and we'd urge you to contact Shopify support for any issues related to your online store setup/costs. You can reach them here: [email protected] Regarding your account with Clever Ads, we've already reached out via email with very important information and updates! Please have a look and we hope to see your response soon. We aim to get you back on track as soon as possible. Warm regards, - Ben, Customer Success