CA: Google Ads Performance Max
Drive traffic with Google Ads Channel & Google Shopping Feed
Rating
4.5
feedback
3,172
chart
#565
All reviews
Rating Breakdown
Review RSS Feed
Feb. 21, 2023
The support is rather useless. I asked a question, but it does not get answered. Instead they write something which is irrelevant to the question I asked. Even the second mail did not get answered.
Feb. 9, 2023
great thnkfjnlnejngeljng oejgelkgneljgejbrgejgnekjrgejgkejrglejrgnkejrbgkejrgljgnlejrgkejgelrjgnlejrngejrgnlejrgnlejrgnlejrgnlejrgnlejrgnelrjgnlejgnlerj
Hi Strange Candy Co, Thank you for your feedback! I've already reached out to you via email to see if there is anything specific that you would like to know or discuss. Please let us know by email and we will do our best to provide you with the information you need. Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner. We hope to hear from you soon! Warm regards, - Paola, Account Manager
Feb. 9, 2023
Votre avis ne doit pas être menaçant ni diffamatoire, et il ne peut pas être laissé en échange d'une mesure incitative. S'il est publié, nous inclurons peut-être des informations supplémentaires au sujet de votre boutique pour faciliter la lecture des avis pertinents.
Bonjour propriétaire de la boutique GKJewelryStore, Merci d'avoir pris le temps de partager votre feedback sur notre app. Vos commentaires sur notre service sont extrêmement précieux pour nous. Nous les prenons très au sérieux. Je viens de vous contacter par courriel électronique au sujet de votre compte Google Ads! Je vous prie de vérifier votre boite mail pour pouvoir prendre contact dès que possible. Nous attendons avec impatience votre réponse, Cordialement, Marina, Jr. Account Manager.
Feb. 3, 2023
mid experience now please let me submit this review so i can continue to use the app thank you very much
Hi RevoHealth shop owner, Thank you so much for taking the time to leave feedback on our app! I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding. If there’s anything else you’d like to suggest you can contact us at [email protected] and we’d be happy to help you. Hope to hear back from you soon. Best regards, Charlie, Account Manager
Feb. 3, 2023
It seems to be the best app in the market but unfortunately google ad they suspend my account due to suspicious payment fraud, i tired to contact support team from 2 days ago to get the reason of this but until now nobody response , hope this feedback will let them to respond.
Hi Trydeal shop owner, Thank you so much for taking the time to leave feedback on our app! I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding. If there’s anything else you’d like to suggest you can contact us at [email protected] and we’d be happy to help you. Hope to hear back from you soon. Best regards, Charlie, Account Manager
Jan. 23, 2023
Well it simplifies the process, but I don't know yet about results! It would definitey be better if they ask for review after some time. Also, they're saying that there's a 14 days free trial. However they charge the rest of month right away on my card, thus it's not a trial, it's a discount. Didn't really like that. thanks
Hi DogGearCanada, Thank you for your feedback! We appreciate your feedback regarding the simplification of the process. We recommend waiting for a period of time before requesting a review to allow the changes to fully take effect. Regarding with 14-days free trial I have already reached out to you by email to consult with you personally regarding your account. Please check your spam folder just in case for some important information.We hope to hear from you soon! Warm regards, - Paola, Account Manager
Jan. 20, 2023
Great App - although needs facebook config ASAP or else not worth the money. Hopefully they will have it connected soon!
Hi Hashtag Online, We are glad to hear that you are enjoying the app. However, we understand your concern about the lack of Facebook integration at this time. We completely agree with you that this feature is critical to the full value of the app and are actively working to get it connected as soon as possible. I've reach you out throug email, we hope to hear from you soon! Warm regards, - Paola, Account Manager
Jan. 16, 2023
Not much to tell. Not much to tell. Not much to tell. Not much to tell. Not much to tell. Not much to tell. Not much to tell.
Hi Computer and Gaming Supply, Thank you for your feedback! I already reach out to you throug email in order to see if there is anything specific that you would like to know or discuss, please let us know there and we will do our best to provide you with the information you need. Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner. We hope to hear from you soon! Warm regards, - Paola, Account Manager
March 22, 2023
After some use, I edit my review from one star to three stars. They were very helpful with setting it up but I still see that it is much more complicated than as it seems and I still find it a bit buggy. It is complicated because you still need to understand some parts of Google advertising and how they are working in order to avoid paying for advertisements that won't work. It is buggy because I still see this message on the Clever AD panel: "Your campaigns haven't taken off yet" - mind you, after they had taken off. Also, they have a premium plan that offers "Manage up to 500 products.". While it is not mentioned that if you don't have the premium plan, how many products you can manage. So this app is not as clear to use, it has question marks all around. If you are familiar with Google Ads it can be a helping tool.
Hello Brandless Artist! Thank you very much for your feedback. We apologize for the difficulty you experienced during the set up. We understand that having to add each city/state individually can be time-consuming, especially for sellers who are selling to the entire US. We will work to improve this feature to allow for more streamlined set up. We also appreciate you bringing attention to the issue with removing characters and will work to address this issue as well. Be advised that we have already resolved your set up issue and sent you multiple emails with very important updates. So, please have a look while we eagerly await your reply! Warm regards, - Ben, Customer Success
Jan. 14, 2023
avis de test
Bonjour propriétaire de la boutique ApprentiFaire, Merci d'avoir pris le temps de partager votre expérience avec nous. Vos commentaires sur notre service sont extrêmement précieux pour nous. Nous les prenons très au sérieux. Je vous ai déjà contacté par courriel électronique au sujet de votre compte Google Ads! Je vous prie de vérifier votre boite mail pour pouvoir résoudre les problèmes de votre compte Google dès que possible. Nous attendons avec impatience votre réponse, Bien à vous, Marina, Jr. Account Manager.
Jan. 14, 2023
Tool ist einfach zu nutzen, allerdings fehlt mit die richtige Spracheinstellung. Wir arbeiten für die Schweiz und benötigen die Deutsche Unterstützung
Hello Ohne Limit store owner, Thank you so much for taking the time to leave feedback on our app! I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding. If there’s anything else you’d like to suggest you can contact us at [email protected] and we’d be happy to help you. Hope to hear back from you soon. Warm regards, Marina, Jr. Account Manager
Jan. 11, 2023
Send like a good app. We are still in the beginning stages of launching our site. We will update when we officially launch.
Hi Cultural Oasis, Thank you for sharing that information, and for your feedback. We wish you all the best in your official launch and look forward to seeing your site live. Let us know if there is anything we can do to support you in this process. Warm regards, - Ben, Customer Success
Dec. 25, 2022
I’m not sure this is for me. Will this really boost my sales? I hope it will. However, if it won’t, I will delete my subscription.
Hi Sniffleberri, Thank you for your feedback! We understand that you have concerns about whether or not our product will help boost your sales. We want to assure you that many of our customers have seen an increase in sales after using our service! However, we also understand that every business is unique and results may vary. We will work with you to find a solution that works best for your business; aiming to help you achieve your goals. In that spirit, we have already reached out to you via email to update you on next steps. We hope to hear from you soon! Warm regards, - Ben, Customer Success
Dec. 20, 2022
worst experience for linking accouns good luck and have fun, i recommend support chats etc but good luck
Hi My Paw Buddy Co, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced while trying to link your accounts. We take all feedback seriously and will use your comments to help improve this process, specifically. Your experience is what matters most to us and to that end, we have already reached out to you via email today (your Account Manager Paola, and I) with solutions, updates and more guidance. Keep an eye out for an email from [email protected] — we hope to see your reply soon! We are here to help and want to ensure that you have a positive experience with our platform. Warm regards, - Ben, Customer Success
Dec. 16, 2022
Had a few problems but overall looking forward to the progress that my website will make from using clever
Hi Cousins and CO., Thank you so much for your feedback! We apologize for any problems you may have experienced thus far but we're glad to hear that you're looking forward to the progress your website will make from using our service. We're dedicated to providing the best possible experience for our customers, and we'll make sure to address your issues. In that spirit, we've already contacted you by email with important updates regarding your account! Please have a look, and we hope to continue the conversation. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. Warm regards, - Ben, Customer Success
Dec. 15, 2022
Hopefully you can ad a feature after you’ve made us a sale, this would encourage lots of small businesses
Hi LCo store owner! Thank you for taking the time to provide your feedback. We are committed to giving you the full 5-star experience, and sometimes that means we should make improvements. We would love to hear more about your experience, and what is the particular feature you're looking for but not finding! Please keep an eye out for our email to you and don't hesitate to reach out if there is anything else you would like to share. Best, - Ben, Customer Success
Nov. 24, 2022
great! ty. so far everything has worked very well. This has made centralizing my efforts very easy . thank you to the team
Hello L'Ella Jewelry, We are so delighted to read your positive feedback! We love hearing from our customers because it helps us to keep improving our service for you. Your Account Manager will be reaching out to you shortly to assist you with anything you might need. Welcome aboard! Best, Ben, Customer Success
Aug. 4, 2022
I am just trying this app. I have used many applications and all are failure. I really don't have any expectation
Hi Sport Trends store owner, We appreciate your feedback, thank you! We're so sorry to hear about your negative experience using other apps in the past. We will do all we can to make sure we don't fall short for you. I have already reached out to you by email to consult with you personally regarding your account. Please check your spam folder just in case for some important information. In the meantime, you can always reach us at [email protected] for any additional assistance. Warm regards, Ben, Customer Success
July 26, 2022
not sure if it's working correctly how can I tell how do i know will i get a email or notice im 100 sure
Hi Yniguesinc store owner, We appreciate your feedback, thank you! Just to let you know, as soon as we've uploaded your campaigns you'll have received an email from us to notify you. To check on the status of your campaigns' performance — navigate to your Dashboard > Measure > Metrics and all the information will be there for you :) Your Account Manager has already reached out to you by email to consult with you personally regarding your account. Please check your spam folder just in case for some important information. In the meantime, you can always reach us at [email protected] for any additional assistance. Warm regards, Ben, Customer Success
July 25, 2022
not sure yet hope works well issue with Microsoft Ad signup Still in the process of testing not able to rate
Hi Genius Swipe store owner, We appreciate your feedback, thank you! I have already reached out to you by email to consult with you personally regarding your account. Please check your spam folder just in case for some important information. In the meantime, you can always reach us at [email protected] for any additional assistance. Warm regards, Ben, Customer Success