All reviews

Rating Breakdown

  • 5
    68% (2,147 ratings)
  • 4
    19% (589 ratings)
  • 3
    6% (203 ratings)
  • 2
    2% (48 ratings)
  • 1
    6% (184 ratings)
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3 / 5 Share

May 31, 2022

lets hope it gets good so we need to put reviews to run ads thats a minus lets see what will happen

Store

cikitsa

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Cikitsa store owner, Thank you for your feedback! We're so glad to read that you're hopeful with our app, and we hope you found the setup process easy! We're constantly working to improve our software and features so that you continue to enjoy them. Your Account Manager has already reached out to you by email to consult with you personally regarding your account. In the meantime, you can always reach us at [email protected] for any additional assistance. Happy Selling, Ben, Customer Success

3 / 5 Share

June 13, 2022

This is the second or third review. please update my completed tasks. it is still a task to complete. please fix

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi Kegerator Online, We are so happy to hear this! Thank you for taking the time to leave us such a positive review. If you ever need any assistance with anything, please feel free to use our live chat support service or email us at [email protected]. Best, Pedro, Account Manager

3 / 5 Share

April 29, 2022

Not great results after running my campaign for nearly 10 days and spending around £350. First after installing and connecting my google ads acc, the banners were launched without any prior discussion. This only happens on a premium plan, they also suppose to support banners creatives on this higher plan. Having said that my account manager really struggled to create any decent banners for me, I've since uninstalled. It may be ok for some businesses starting out, but unfortunately I'm not one of them.

Using app

About 1 month

Total reviews

21

Average rating

4.9

Developer Reply

Hi Scoot City Ltd store owner, Thank you for your positive feedback! We're so glad to hear that you found our app easy to use! We're constantly working to improve our software and features and hope you continue to enjoy them! Please do not hesitate to contact us at [email protected] for any additional assistance. Happy Selling, Abby, Account Manager

3 / 5 Share

April 7, 2022

I'm still trying to figure it out..............................................................................

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Boss Haggs store owner, We appreciate your feedback and we apologize if you haven't been fully satisfied with our app. Your account manager has reached out to you via email to see if there's something more we can do for you. We would love to work this through with you. Warm Regards, Abby, Account Manager

3 / 5 Share

April 7, 2022

app help me to bring traffic to my website. App is really helpful and I like this app as it help in increasing sales

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Blue Sky Matresses store owner, Thank you for your feedback. We're glad you are finding our app useful. Is there something we could do to improve your experience with us? We've reached out to you via email and would love to discuss any improvements you may suggest! Warm Regards, Abby, Account Manager

3 / 5 Share

April 4, 2022

I think this will help me gain customers for sure. I have seen some great results so far and think I just need to see more action.

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Fizeek by Franzoni store owner, Thank you for your valuable feedback! Your account manager has reached out to you via email to work this through with you! I hope you've received the email. Please don't hesitate in contacting us again with any more feedback you would like to leave us at [email protected]. Kind Regards, Abby, Account Manager

3 / 5 Share

March 17, 2022

not understanding how to connect things if i could get some help with that i think this could be a great app

Using app

About 1 month

Total reviews

12

Average rating

3.8

Developer Reply

Hi Babies Escape in Style store owner, Thank you for your review. We appreciate your feedback and would like to apologize if our app wasn't clear on how to use our features. We've tried reaching out to you via email. We would really appreciate it if you could provide us some additional feedback regarding this issue and possibly see if we can work something out for you. Warm regards, Abby, Account Manager

3 / 5 Share

Feb. 8, 2022

easy to set up and it was very quick. This part is very confusing. It asking me to download the app and submit a review but I already have it installed

Using app

10 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi TeachersDressTeachers owner, Thanks for leaving us your feedback! We are glad to hear that setup was quick and easy! If you have any questions or concerns, please leave us a message at [email protected]. We'd love to have you update your review soon! Warm wishes, Isaiah, Account Manager

3 / 5 Share

Jan. 10, 2022

This probably my second time using this app. I'm going to try and use it more often this year. I'm not that familiar with the app yet...

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, GENESIS1:3CANDLES LLC owner! Thanks for using our service! We really appreciate the feedback and look forward to working with you again soon. Happy selling, Isaiah, Account Manager

3 / 5 Share

Nov. 28, 2021

trying to install but didn`t work reinstall hope it works now. hope it goes work now so i can try and give a positive feedback

Using app

About 1 month

Total reviews

13

Average rating

4.5

Developer Reply

Hi, Aramat Jewels owner! Thank you for your review. We're always glad to help our customers. We hope that reinstalling our software will be the solution! If you have any other questions, please contact us at [email protected]. All the best, Isaiah, Account Manager

3 / 5 Share

Nov. 2, 2021

Wasn’t a very quick set up, it should be a more less particular process so that people do not feel intimidated by something that may be doing this for there first time.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks for taking the time to leave us your feedback as it helps us improve our service for future users. We have tried making set up as easy as possible in 5 easy steps so users start on the right foot. If you would like to specify your concern in depth, please reach out to us at [email protected]. Warm wishes, Isaiah, Account Manager

3 / 5 Share

Nov. 13, 2021

keep getting issues with google shopping and contacting the customer service, they apparently keep working on it but issue is never solved. Also the communication is complicated as it seem I am talking every time with someone else and not my original ad manager so i have to write again and again . Original: Good help from Carlos to set up our first campaigns and clever tips on how to run them. Need to test the app on the long run but seems to be working just fine and integrates all possible kind of campaigns, including retargeting

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Hi, Finerblack Jewelry owner! Thank you for taking the time to leave us your thoughts. I am glad that Carlos was able to assist. We would be more than happy to help you at [email protected] with any further questions. All the best, Isaiah, Account Manager

3 / 5 Share

Oct. 18, 2021

The Clever app is another platform I use to create better advertisements for my store, which has so far been a good tool in allowing more views.

Using app

3 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi, Designs with Dave! Thank you for taking the time to leave us a review - we really appreciate customer feedback! I am happy to hear that your store has gained more views! If you have any other questions or concerns, please reach out to us at [email protected]. Warm regards, Isaiah, Account Manager

3 / 5 Share

Oct. 7, 2021

It can be confusing set up, too many accounts to link to use the website. I am not sure why I am forced to write a review before I even set up my account and see results from it..

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Cay's Creative Designs owner, Thank you very much for taking the time to leave us your thoughts as use customer feedback to better our services at Clever. I would like to note that customers are not forced to leave a review as doing so would go against our status as a Shopify Partner. If you still have lingering questions, please do not hesitate to reach out to us at [email protected] as we'd be more than happy to help. Warm regards, Isaiah, Account Manager

3 / 5 Share

Oct. 6, 2021

Just started using this app..so far so good..no feedback before using it. Very interesting though as partnered with google so trustworthy already.

Store

SMTInc

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, SMTInc! Thanks for leaving a review! As a small company, we highly value your feedback. We'd love to hear an update once you get a chance to try out our features. Please don't hesitate to contact us via chat or [email protected] in case you need any assistance. Happy selling! -Nikki, Account Manager

3 / 5 Share

July 6, 2021

Unable to perform certain functions on free trail. Some buttons dont seem take any action. Expected more.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, We are sorry to hear that you are experiencing some difficulties with our app. Please do reach out to us at [email protected] so we can resolve any issues that are in the way as soon as possible. Warm regards, Isaiah, Account Manager

3 / 5 Share

July 1, 2021

sto usando la app da qualche giorno,darò 3 stelle per il momento mi sembra fattibile,aumentò le stelle a risultato ricevuto.speramdo di ricevere i risultati programmati

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Ciao, Mega Sportswear! Grazie per aver trovato il tempo di lasciarci il tuo feedback - lo apprezziamo! Sentiti libero di modificare la tua recensione dopo un paio di settimane, perché ci vuole un po' per vedere i veri risultati delle tue campagne Google Ads. Cordialmente, Isaiah, Account Manager

3 / 5 Share

June 2, 2021

seems ok so far, ads are not online yet so can't say for sure. Might update later when ads are live.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Leche Today! Thank you for leaving a review. We really appreciate it. We have contacted you regarding your campaigns so please check your inbox or spam folder. Talk soon. -Nikki, Junior Account Manager

3 / 5 Share

May 28, 2021

very nice app to advertise it helped me to make sales i recommend people to use this app thanks you guys

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Mackfast Solution! Thank you so much for your review. We're happy to hear you're making sales! Please let us know if there's anything you need to help you make the most of our app. Don't hesitate to contact us at [email protected]. Happy selling! -Nikki, Junior Account Manager

3 / 5 Share

April 19, 2021

Review was required as a set up step. So far the interface looks good and usable, once I start using the app more I will be better placed to write a review..

Using app

6 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Salon XXe owner! I hope our app is helping you get more conversions! I just wanted to let you know that a review is not required for setup even though it may seem like it on our app interface. Feel free to contact me at [email protected] with any other questions you may have. All the best, Isaiah