All reviews

Rating Breakdown

  • 5
    68% (2,147 ratings)
  • 4
    19% (589 ratings)
  • 3
    6% (203 ratings)
  • 2
    2% (48 ratings)
  • 1
    6% (184 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 11, 2017

I installed this app and paid for premium about a month ago. I never had any ads up. I repeatedly sent requests asking what was happening and did not get a response. I received one email from the account manager saying he was going to get right on my account. He said had been on holiday, that was 10 days ago and still nothing. I sent a message a couple of days ago and no response. Very disappointing.

Using app

3 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 14, 2017

I would have to say stay away from this app. If you have a brand they will create ads that are quite damaging to it. I took a look at my ads being run after reading the 20 1 star reviews and sure enough they were absolutely hideous. I'm hoping that deleting the app will stop further charging to my ad account. And the amount of work left that I now have to fix is crazy. Who ever created the ads obviously is not an English speaker. Do yourself a favor and click on the 1 star reviews or at the very least look at how your ads are written. They're written by someone whose first language is not English. ------------

Using app

4 days

Total reviews

15

Average rating

3.1

1 / 5 Share

Nov. 1, 2017

I'm not very happy with Clever Adwords. I cancelled my app and they continued to run one of the ads with a charge of $500.00 Be careful when using them and pay attention

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 15, 2017

very poor results.there's no anyone to speak with and I think that it's one of the worst application. Totally unuseful!

Using app

8 months

Total reviews

7

Average rating

3.9

1 / 5 Share

Aug. 11, 2017

Do yourself a solid and don't download this app. Gave it several chances, and now my ad words are all screwed up. Managed to spend all my ad dollars in 3 days with absolutely $0 ROI. Call a google ad word rep - they are much easier to communicate with and work with google ad words directly.

Using app

29 days

Total reviews

5

Average rating

4.2

1 / 5 Share

Aug. 10, 2017

Clever clicks got access to my awords account without my permission and made a ton of very spammy adds that cost me over $300. It feels like a scam. Do not believe the 5 star reviews

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 3, 2017

Be warned. Do not download this app. There is very little control, review or functionality over what they post. They literally spam the heck out of your google ads account and half there ads are disapproved for inappropriate wording, rules or just post product that are no longer on your store. Further more to remove, pause or stop their app is not quick and easy It will cost you large some of money with no return. I lost 1043k within 2 weeks even though I stopped their ads after I realized what poor application this was

Using app

19 days

Total reviews

3

Average rating

2.3

1 / 5 Share

July 31, 2017

Worst app, ever. 19 minutes after it flooded AdWords my account was suspended. And I can see why, keyword abuse it a violation of Google policies. And they are bad at it! Not only keywords I could've done myself, but keywords no one searches for. Almost every one was below bid or low search results. Don't use. And they better not charge me a dime either, I should be charging them for having to fix this.

Using app

2 days

Total reviews

7

Average rating

1.6

1 / 5 Share

July 29, 2017

Horrid, stay away! I know very little about Google Adwords, so went with these "pros". Today, I received my 5th "your Adwords account: ad disapproved" from Google. I keep telling myself they put out so many ads, they have mistakes occasionally.. But, after this 5th one, I signed into my Google ads account to see if I could make any sense of it/see if I could fix the issue on my own. I looked at the ads they created for my designer clothing website...why hadn't I done this before??? They are horrible! Basically, they took my logo and added phrases like "super catalog, find out more" and "best prices for you". With verbiage like that, it's no wonder I'm not getting any results! I wouldn't click on it. I wouldn't even think it was U.S. based with that stunted wording! And, I'm getting errors on top of the awful ads! I actually paid for this. Live and learn. I learned - don't touch this one. Unless maybe you have a site that will attract customers with the ad "super catalog, find out more" Ugh, I'm so mad at myself for not checking on this before I spent so much money on ads.

Using app

2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

July 28, 2017

HORRIBLE. Literally I don't understand why anyone would use this app. After I got to Google Adwords, I placed a cap of a monthly budget NOT TO EXCEED. That budget was completely ignored and they ended up charging me $200 out of NOWHERE. I explained to them I never set that cap in the first place. The person helping me didn't speak English and refused to help me at all. I was in tears by the end of the conversation. Will never EVER recommend Google Adwords. Didn't even make one sale in the entire process. Horrifying. An entrepreneurs nightmare. HATE IT. Will never use it again.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hello we're sorry to hear about this. The maximum daily budget is set by yourself during the setup process and it's a Google-generated tool and is called a shared budget. Unfortunately, there must have been some confusion during the process. How it works is that you will remain within your daily budget limit in a 30-day period. This means that if you set a budget of $10 per day, one day you can spend $15 and the next day $5. Making it so that within a 30-day period you will not spend over $10 per day on average. Along with English, we give support in another 6 languages as well (Spanish, Chinese, German, French, Greek, Italian and Portuguese). If you have any other concerns, please send an email to our support mail and we will do everything in our power to help you with anything. Sorry again for any confusion and we hope to hear from you.

1 / 5 Share

July 18, 2017

If i Could give this app half star i would. I usually never write negative feedback but for this one i had to. I have been using shopify over 2 years now and i have tried many apps, but this app has NO RETURN. Please don't waste your money on this app, i have spent over $300 per month + i even upgraded the app but it gave me 0 conversion. They Ads they make are daily rejected by google and i would keep getting notification to build ads as per Google requirements (Ads made by this app). Please be aware and SAVE your money.

Using app

2 months

Total reviews

8

Average rating

4.1

1 / 5 Share

May 27, 2017

No way to edit a campaign once you've submitted it. I've been using adwords for awhile, and thought I would give this app. However, unlike Adwords, there is no way to edit an ad after you've submitted the ad. If you try, you reach a screen that says "your ad is processing", etc etc. The real adwords interface allows you to see all of your campaigns and ads, even the ones that are in review. That way, you can make easy changes, start and stop ads, etc with a click of a mouse. I think this app is good in theory, but I'm sticking with the real adwords. Uninstall.

Using app

About 1 hour

Total reviews

6

Average rating

3.3

1 / 5 Share

May 23, 2017

We've had problems since trying to install the app. The app would not install correctly and we had to contact customer service to unistall/reinstall several times. Then they have been unable to create my ads and have been working on this for over 3 weeks. Every time I email them, they tell me the they are waiting for someone else to fix the problem. Unprofessional and does not work. Buyer beware. Free is not always the best. Going to pay for a professional service that can actually deliver.

Using app

24 days

Total reviews

2

Average rating

1.0

1 / 5 Share

May 20, 2017

There is no where to modify the adword settings...

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

April 28, 2017

Horrible!! Do NOT use this app! It created ads FOR A RANDOM WEBSITE on my account! Yes, I was paying for ads for a website I've never even heard of. It also created a ton of campaigns for my own site that were approved without my knowledge. Be very careful if you decide to use this!!

Using app

About 24 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

April 22, 2017

Badly made banners made with pigeon English text, post per click budgets all over the place 'why would I pay over 30p for someone to click to an item that we sell for under £2'??? They do not bother to get to know your business or what you wish to achieve they just churn our bad generic ads and banners. Over the weeks we used this app we had lots of visitors that resulted in zero sales, some days GoogleAds charged us for 100+ clicks when we only received 60 visits, I'm no mathematician but that don't add up!

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 6, 2017

Been about 2 months havent got my ads, its a waste of time, noticing other ads they also have very bad design, I can create mine in 24 hours with better design.... Horrible services, dont recommend.

Using app

About 1 month

Total reviews

5

Average rating

3.8

1 / 5 Share

Feb. 20, 2017

I tried to resolve with the app developer and with arrogance they insulted me. I selected to have the ad campaigns paused before allowing them to make the ads live so that I could review the quality of what was being presented of my business on the advertising platforms. Their system enabled my ads without my approval and lost me advertising budget. The adverts that their system created was achieving 50% less CTR at a 50% higher cost. I tried to have them address the problems and even with emailing them evidence of what I had selected in the creation process they continued to deny the truth. It is sad that I have to write a review like this as the other reviews seemed to be positive. Clearly they are not in any way prepared to build a relationship with a new client to their service, they would rather argue facts and call the client a lier. So very sad as I expected much more from them...

Using app

6 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 9, 2017

I made a mistake by choosing this service. They caused me issues in my adwords account just in one day

Using app

3 months

Total reviews

2

Average rating

2.5

1 / 5 Share

Dec. 21, 2016

The model the person behind this app takes apparently doesn't involved consulting the client on what is appropriate for google Adwords campaign. In the end, they created a huge mess on our Adwords account by which I mean costing us money on irrelevant campaign settings to our business. Just glad we caught it today and not next week. Caveat emptor.

Using app

5 days

Total reviews

4

Average rating

3.0