CM Commerce: Email Marketing
Launch eCommerce automations with one click and see returns.
Rating
4.7
feedback
1,156
chart
#4,056
All reviews
Rating Breakdown
Review RSS Feed
Oct. 28, 2022
I enjoy the app so far, bit complex to setup but not impossible and think it will be a good fit for what the business want achieve.
Oct. 26, 2022
While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.
Using app
About 7 years
Total reviews
5
Average rating
4.2
Sept. 10, 2022
The best email marketing app out there for your online business. i enjoy how it reminds my customers about having forgotten their add to cart
Sept. 7, 2022
I used this app to send abandoned checkout reminders and it worked so well! I was very amazed by the amount of sales that were saved by being followed up with an email! Definitely recommend using CM Commerce!!
Sept. 6, 2022
I just finished setting up the app. Really easy to do and the fact that they allow you to extend the trial period is really a nice touch. I am still very early in my journey with my new Shopify store, so I cannot assess how effective the app is in bringing customers back to the abandoned carts, however, I trust that it will deliver.
Aug. 22, 2022
CM commerce is great. They have great customer service. It is a really great add on to any online business
Aug. 18, 2022
That app was a really game changing for our stores. All the issues we have, they helped us very quickly and precise.
Aug. 13, 2022
Have used this for a couple stores, I enjoy using it. Haven't had any issues, if there's confusion the support staff are always very helpful!
Thank you for your lovely review Stamp Baby - glad we have been of help to you and your business!
Aug. 6, 2022
Great APP! Best Performance and automation. I would recommend this app; the support team always provides attention support.
July 16, 2022
this is a pretty cool app in order to help with email marketing would certainly recommend it to others.
July 7, 2022
Very good software, it is worth recommending to everyone, the price is very affordable, the operation is relatively simple, and it brings a good sense of experience
July 4, 2022
A good app! Does what it needs to, leaving a review to get an extra day on my free trial :'D, on that note, good free trial period to learn the ropes
June 29, 2022
It is very convenient to use and the price is very cost-effective. I highly recommend everyone to use this software
June 26, 2022
its good, easy to use and comes with premaid automation workflows. once you turn it on you don't really have to do much.
May 24, 2022
I've used this app for several websites and it really is the best solution to get started with email marketing, reviews, UGC, automations, etc. Really enjoy working with this app, really easy to use.
May 22, 2022
Great app for email automation and for verified customer reviews. I use it on multiple sites and works great.
May 21, 2022
I like how easy it is to use and understand. It is really easy to follow and I would recommend that everybody that has Shopify use this app to help you with email marketing.
May 20, 2022
So far it's pretty great! A bit pricier than I would like, but the functionality seems really detailed, so if it makes a difference to my business it's worth it!
May 18, 2022
very good. easy to use. i started using for my shopify account. it helped me a lot. hope to get more conversations.......
May 11, 2022
I've been using this app to automatically send emails to customers when they leave a cart abandoned. It was quite easy to set up the system I wanted but took a little bit of time to learn how to edit the default emails so they were the right colour scheme etc but now it's very easy and quick for me. They look great. One improvement would be the online chat help, the chat bot wasn't very helpful in my case. I'd rather be able to chat to a person straight up rather than send an email off and wait for a response.