All reviews

Rating Breakdown

  • 5
    86% (317 ratings)
  • 4
    6% (21 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (17 ratings)

Reviews with Text

  • 100% (366)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 10, 2019

I used CM Commerce to set up successful automated email campaigns, workflows and newsletters that have helped to generate revenue for the company. I hope they are able to implement the A/B testing feature soon because it is something we are looking forward to exploring.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 2, 2019

CM Commerce has helped us recover an above average amount of our abandoned carts and has helped in creating newsletters. Our newsletters are now clean, effective, and quick. We would highly suggest this app to any e-commerce site. www.alaskaguidecreations.com

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Recovered $500 in my 1st month on trial, only using 40% of the functionality, great app, would suggest to anyone to use. Great app for www.nutratech.co.nz

Using app

About 1 month

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 25, 2019

Just started using CM commerce for Nu Hair. No complaints so far. Easy to use, don't like having to add a logo section each time and can be a tad buggy, but overall it's great. Happy that they are part of Campaign Monitor. Looking forward to getting features available in that platform like the countdown timer and engagement segments. Hopefully, it can help drive more customers to nu-hair.com

Store

Nu Hair

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 22, 2019

I love the "all-in-one" features of CM Commerce. I use it to collect reviews on our site through a automated "drip campaign" that is sent to our customers after purchase. It works so well! I also use it to customize receipts, send sale emails and follow ups for abandoned carts. It's the only email program I use and would highly recommend it. Their support team is really responsive too!

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 21, 2019

We're big fans of CM Commerce here. It has as many capabilities in an email provider/platform as you can want. It does take time to actually learn how to use all the capabilities however. We definitely recommend contacting them and getting some support from their end if you're stuck at any points in the set-up of automated emails and series process. We did that and we loved the support we got! Highly recommend CM :)

Using app

9 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 20, 2019

We have been using this app for a few months now and so far so good. Easy to use and reasonable pricing. Integrates fully with our Shopify store. And they also honored our MailChimp pricing for 12 months when we switched over because MailChimp no longer integrates with Shopify. Definitely recommend this app to anyone needing email marketing tools.

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

Conversio's customer service is second to none. Whenever I had a question, they responded super quickly with comprehensive answers.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

I love this app. Its increased engagements with my subscribers, converted them to customers and recovered my abandoned carts

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 5, 2019

Worst app we've ever used. Been with them since the start of our store - 3+ years ago and their prices keep increasing and increasing especially when their management decided to make the plan based on # of customers we have on our store, versus the usage of the app which is completely ridiculous and extortionist. Plan went from $49 - $99 (decent for receipts and some followups) to over $350 at the time we deleted them off. Not to mention the fact that they removed all free plans and with every move, no notice to us or probably any other customer. Stay far away if your looking for receipts and followups, tons of alternative companies that aren't shady.

Using app

Over 3 years

Total reviews

3

Average rating

2.7

Developer Reply

Hi Jay, I'm sorry to hear that you feel that our pricing changes have not been communicated properly and that it isn't in-line with the improvements we've made to the product. I wanted to share a little bit of context though: 1. We first announced our pricing changes in June 2018 (with multiple emails). All of our customers were grandfathered on those plans and the initial plan was to have everyone switched by 30 June 2019. We however only made those final switches now. 2. As recently as mid-May, I emailed you directly from my personal email account about the changes. I also extended a discount and the opportunity to work with you to maximise the value you get from Conversio before the changes came into effect. 3. A quick look at your account historically shows that you earned ~$7 in additional revenue for every $1 you spent with Conversio. Even with the pricing increase, you would've still been ROI positive (something that is very important to us.) 4. Based on your mailing list size, I don't know of another solution that would've been more cost-efficient for you. I will also add that Conversio customers that uses most or all of our tools (thus simplifying their tech stack and consolidating all email-related marketing automation to Conversio) will always have a higher ROI. If you're interested, we'd love to jump on a call and figure out how we can make both the pricing of your account and the implementation of the various tools work for you and your business. It has always been our primary goal to help our customers do profitable email marketing. I'm available on [email protected] if you want to discuss and explore this. Cheers Adii Pienaar Founder / CEO

1 / 5 Share

Sept. 4, 2019

Don't let the $20 price fool you, its a bill that keeps growing.. It became the most expensive app we had... WAY not worth it read conversio.com/pricing

Store

FSWERKS

Using app

About 4 years

Total reviews

12

Average rating

2.6

Developer Reply

Hi Raffi, Sorry to hear you feel this way. As with other marketing automation solutions, our pricing is based on usage (i.e. directly the size of your customer and contact database) and pricing would / should thus increase as you grow your business. I had a quick look at your account too and noticed that you never used a paid plan with Conversio, so never used all of our available tools. Whilst our free plan was available though, our receipts tools helped you generate ~$25K USD in additional revenue, which is a pretty great ROI for a free app. :) If you'd like to talk more about this or explore whether it is viable for you to use more of Conversio's tools (and still have a great, positive ROI), ping me here: [email protected]. Cheers Adii Pienaar Founder / CEO

5 / 5 Share

Aug. 31, 2019

We've been using Conversio for several years, very easy to use and very powerful. It can do the basics very easily, and also do very advanced stuff

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2019

Great interface, easily understood for even a newbie to eCommerce. just follow their lead to the next step and you would have build up your marketing funnel! Couldn't ask for more for someone who are overwhelmed by what others been telling you in their "guru" forum.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2019

I just started using this app for my company. Has everything you need to reach out to customers and more. Super Happy!

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

July 2, 2019

I enjoyed the free 30 day trial even though I didn't have much time to explore the app yet, I can tell that it will be helpful to my business and am looking forward to growing my email campaigns and the abandoned cart tools. Thanks Conversio.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

June 26, 2019

I have tried a few App's and Mailchimp. This is working well for me-once you have set it up delivers.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 23, 2019

No doubt our most important APP. We use this app on all our 5 shops and client shops. I have tried them all. No need to say more. BR Preben

Using app

About 1 month

Total reviews

19

Average rating

4.6

5 / 5 Share

June 23, 2019

I really love Conversio! We used this app to replace a much more expensive email marketing service. Conversio was able to match all of the features and more!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

June 21, 2019

We have been using conversio for one month and have already recovered sales. It automates the email marketing process and saves a lot of human time. www.cyclades.shop

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2019

Have been with Conversio since they were Receiptful and we were using WP. Great software at a reasonable price and does most of what we want. We still have to use Privy for a few things (eg Popups) which is messier than we would like, but all in all a great option

Using app

3 months

Total reviews

3

Average rating

4.7