All reviews

Rating Breakdown

  • 5
    87% (1,005 ratings)
  • 4
    6% (74 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (46 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2021

Great tips and easy ways to use. I am new to email marketing and tried others that weren’t very user friendly. Being to understand the simple steps and creating templates was a success. As soon as I published my first abandoned cart emails, I received a sale instantly!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

I am getting started with CM Commerce, but so far I love it! Super easy to navigate through. The Dashboard was great, guiding me through the setup. I’m looking forward to my first newsletter going out in a lovely aesthetically pleasing format. The Reviews and CRM will I believe keep me more connected to my clients. Thanks CM

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

April 7, 2021

I use this app to help me quickly and easily keep in touch with customers. I'm time poor so this app's integration with Shopify helps me to quickly segment my database so I can customise emails to first time buyers, active, lapsing customers etc. It saves me a boatload of time and brings me a measurable and solid ROI. I'd like to see some improvements to the campaign reporting. For instance, being able to see sales revenue in the campaign list, beside each campaign, without having to click on the campaign itself. And the interface is a little dated I feel. But for the money, it's well worth it.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 4, 2021

CM Commerce is easy to use and helped us to engagement with the leads and customers. Will recommend to all store owners.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 2, 2021

I use this app for my sign up form and email campaigns. This app make it easy to edit/manage my email campaigns. It is very user friendly :)

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

We love it. We use reviews, email flows, automatic discounts and the newsletter features. Works exactly as described, very flexible and support responds quickly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2021

I'm really enjoying this app so far. It's pretty easy to use and the email templates are really nice. It's fantastic not having to come up with something completely new for each email. They also have a lot of suggested workflows to implement which is also incredibly helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2021

The app is very flexible and super easy to use. We use it for our newsletters. Very happy so far. I would recommend it.

Using app

7 months

Total reviews

4

Average rating

5.0

1 / 5 Share

March 15, 2021

The app works totally fine, however their customer service is the worst customer service ever. They helped me with the same issue before and removed the extra contacts that I uploaded from a different marketplace. Instead of helping, they keep arguing with me. They sent me an instruction with pictures but their links are not working. If you can handle the issues that you experience, that is fine. Go ahead and download, otherwise do not download it.

Using app

About 1 year

Total reviews

14

Average rating

1.6

1 / 5 Share

March 5, 2021

The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!

Using app

About 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss this further and try to help with any issues you may have?

1 / 5 Share

Feb. 20, 2021

Difficult set up. Says $9/mo to start, added my cc then it said $79/mo for me due to 3221 subscribers. Not transparent about pricing up front. I'm not going to spend time setting up, customizing, etc. for 1 week free trial, then $79/mo. Can't afford it right now. Also received a condescending email after taking a few days to get back to it. Sucks because I've seen demos of this app and it looks fantastic.

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi ModelSupplies, Thank you for your feedback. If you would like to discuss this further, we are happy to help. Just submit a case here: https://help.commerce.campaignmonitor.com/s/ and we will be more than happy to reach out as soon as we can.

1 / 5 Share

Oct. 24, 2020

They make you pay 99 USD per month to send a limited amount of emails. And they don't have a button to cancel it worst app, not transparent charging back. thanks

Store

NoirPro

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 27, 2020

I upgraded to Pro paid $250 and their "Custom" email template feature is a hook and crook scam. You cant customize crap. paid a fiverr designer for nothing. paid 250 for nothing. GIVE ME MY REFUND!

Using app

2 months

Total reviews

3

Average rating

3.3

1 / 5 Share

Sept. 21, 2020

Unless you are a coder do not choose this app. There are very few videos or how-to instructionals that work for this product. The only help is via email and you can get approximately 2 responses per day. If I could get it set up properly it would probably be amazing.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 12, 2020

trying to get hold of support but no one is coming back - i need to cancel - for an average email list - its over £100 - ridiculous

Using app

23 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 11, 2020

The email builder, recipes, and pre-built copy is the best I've seen. I had several others in the past and this one blows them out of the water. Support great too. Keep up the great work guys!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Very easy to navigate and understand. i just started using and have already had customers subscribe to my email list. im excited

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

I use CM Commerce on all 5 of my websites and it's the only email system I recommend to clients. It's powerful and just keeps getting better and better.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2020

I'm starting to test CM Commerce and so far so good. Affordable pricing with a lot of features to generate more sales through email marketing. Highly recommended to increase AOV value of each prospect / customer from your store.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2020

A real lifesaver when it comes to managing email campaigns and your store. It's so easy to use it feels like I have another member on the team helping out. It pays for itself so quickly.

Using app

24 days

Total reviews

1

Average rating

5.0