CM Commerce: Email Marketing
Launch eCommerce automations with one click and see returns.
Rating
4.6
feedback
1,154
chart
#3,728
All reviews
Rating Breakdown
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April 7, 2021
I use this app to help me quickly and easily keep in touch with customers. I'm time poor so this app's integration with Shopify helps me to quickly segment my database so I can customise emails to first time buyers, active, lapsing customers etc. It saves me a boatload of time and brings me a measurable and solid ROI. I'd like to see some improvements to the campaign reporting. For instance, being able to see sales revenue in the campaign list, beside each campaign, without having to click on the campaign itself. And the interface is a little dated I feel. But for the money, it's well worth it.
April 4, 2021
CM Commerce is easy to use and helped us to engagement with the leads and customers. Will recommend to all store owners.
April 2, 2021
I use this app for my sign up form and email campaigns. This app make it easy to edit/manage my email campaigns. It is very user friendly :)
March 31, 2021
We love it. We use reviews, email flows, automatic discounts and the newsletter features. Works exactly as described, very flexible and support responds quickly.
March 27, 2021
I'm really enjoying this app so far. It's pretty easy to use and the email templates are really nice. It's fantastic not having to come up with something completely new for each email. They also have a lot of suggested workflows to implement which is also incredibly helpful.
March 27, 2021
The app is very flexible and super easy to use. We use it for our newsletters. Very happy so far. I would recommend it.
March 15, 2021
The app works totally fine, however their customer service is the worst customer service ever. They helped me with the same issue before and removed the extra contacts that I uploaded from a different marketplace. Instead of helping, they keep arguing with me. They sent me an instruction with pictures but their links are not working. If you can handle the issues that you experience, that is fine. Go ahead and download, otherwise do not download it.
March 5, 2021
The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!
Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss this further and try to help with any issues you may have?
Feb. 20, 2021
Difficult set up. Says $9/mo to start, added my cc then it said $79/mo for me due to 3221 subscribers. Not transparent about pricing up front. I'm not going to spend time setting up, customizing, etc. for 1 week free trial, then $79/mo. Can't afford it right now. Also received a condescending email after taking a few days to get back to it. Sucks because I've seen demos of this app and it looks fantastic.
Hi ModelSupplies, Thank you for your feedback. If you would like to discuss this further, we are happy to help. Just submit a case here: https://help.commerce.campaignmonitor.com/s/ and we will be more than happy to reach out as soon as we can.
Oct. 24, 2020
They make you pay 99 USD per month to send a limited amount of emails. And they don't have a button to cancel it worst app, not transparent charging back. thanks
Nov. 27, 2020
I upgraded to Pro paid $250 and their "Custom" email template feature is a hook and crook scam. You cant customize crap. paid a fiverr designer for nothing. paid 250 for nothing. GIVE ME MY REFUND!
Sept. 21, 2020
Unless you are a coder do not choose this app. There are very few videos or how-to instructionals that work for this product. The only help is via email and you can get approximately 2 responses per day. If I could get it set up properly it would probably be amazing.
Aug. 12, 2020
trying to get hold of support but no one is coming back - i need to cancel - for an average email list - its over £100 - ridiculous
Aug. 11, 2020
The email builder, recipes, and pre-built copy is the best I've seen. I had several others in the past and this one blows them out of the water. Support great too. Keep up the great work guys!
Aug. 4, 2020
Very easy to navigate and understand. i just started using and have already had customers subscribe to my email list. im excited
Aug. 3, 2020
I use CM Commerce on all 5 of my websites and it's the only email system I recommend to clients. It's powerful and just keeps getting better and better.
July 28, 2020
I'm starting to test CM Commerce and so far so good. Affordable pricing with a lot of features to generate more sales through email marketing. Highly recommended to increase AOV value of each prospect / customer from your store.
July 23, 2020
A real lifesaver when it comes to managing email campaigns and your store. It's so easy to use it feels like I have another member on the team helping out. It pays for itself so quickly.
July 23, 2020
I used this app to help me do an abandoned cart email campaign. I really like how it does allow me to set up so that my customers would receive a discount coupon after they purchase a product. I would recommend it. It would be nice if it did my website set up automatically for their customer service could have been better.