CODFIRM COD Verification Suite
COD Order Verification | Reduce COD RTOs on Shopify
Rating
5.0
feedback
79
chart
#4,041
All reviews
Rating Breakdown
Review RSS Feed
July 16, 2021
many thanks to Mr Hriday, for providing us with a solution for filtering genuine orders, also Codfirm has helped us to reduce RTO'S. With the latest feature of Converting COD orders to prepaid, we are experience huge surge in PREPAID orders within 24hrs of applying it. Highly Recommended. thanks !!!!
Aug. 13, 2021
Doesn't give much of use. Verification doesnt help much with reducing RTO. It's just another gimmick & just another waste of time. Also there are chances that your customer's phone numbers are exposed to a third party.
Hey Mallikarjuna, We notice that you updated your 5 star review of us - "Amazing app. Must be recommended after installed this app reduced RTO and saved huge money and thanks to Mr.Hriday" to this. It is heartbreaking for us to see you change your opinions so drastically. Though reviews are extremely important to us and we do everything to ensure your experience is a positive one on CODfirm, we cannot break ethical business boundaries to help any business unfairly just to prevent a negative review. About verifications not helping much with reducing RTOs, every leading e-commerce business verifies its COD orders with an OTP to increase successful deliveries. Verifying customers' contact number reconfirms their intent to make a purchase and delivery drivers can reach them to ensure successful deliveries. Having said that, we completely agree that verification does not bring the RTOs down to zero. We are hence working on building advanced machine learning algorithms to help brands reduce their COD RTOs further. Our COD to Prepaid conversion feature (that you had early access to) is also helping brands eradicate the issue of RTOs from its root by converting them into prepaid. Rest assured sir, we are in it to help businesses like yours reduce their COD RTOs to bare minimum. We aren't building just another app on Shopify. We are in it to solve the biggest problem of the D2C industry. I am sure you will come back to use CODfirm in the future. Best wishes for your business. Kind regards, Hriday Agarwal Founder at CODfirm
July 12, 2021
Downloaded this app to enable COD and confirming orders at the same time. It worked wonders for me.
July 8, 2021
I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)
May 16, 2021
Very Helpful App. Has really helped us identify the right customers reduce our RTOs which has saved huge costs.
May 11, 2021
This app is very much needed to verify genuine customers . reduced my work load , reduced my RTO .Thank you team .
April 18, 2021
We've tried multiple applications for COD Order verifications but most of them have failed to do their tasks accurately. This plugin is a game changer & offers an experience similar to that of a big platform like Amazon & Flipkart. Love the quick turnaround from the team responsible who got in touch to get the plugin installed correctly. Great team, great efforts to solve the problem of the small-scale ecom ventures.
Thank you so much for your review. We at CODfirm do our best to make it an app you'd love to use. Your review is such a motivation! Can't wait to show you the features we have under development :) Kind regards, Hriday Agarwal
April 14, 2021
The founder of this app is really helpful. Will customize all your requirements and give you suggestions that really really works well. The app has reduced my RTO very well and I would love to keep using this app. If you’re on the fence thinking of using this app or not, please go ahead and use it. App itself is really good as well as the support from the team. Thanks Hriday! Appreciate your efforts.
Thank you so much for the appreciation. We are absolutely thrilled to hear that CODfirm is helping you reduce RTO. Also, thanks for your suggestions and inputs to improve the app. 100s of businesses using CODfirm gain when you share your valuable insights with us. Keep the feature requests and the feedback coming :) Kind regards, Hriday Agarwal
April 10, 2021
Perfect app to verify cod orders. I used it from past three months and my delivery rate increase. Because of the app i only have to call unconfirmed customers for verification that saves lot of time. Really appreciate cod order verification team for their great work.
Your appreciation means the world to us. Increasing automation in your business and reducing RTOs is exactly what we built CODfirm for. So glad to see it working out well for your store. Exciting new features coming soon! Kind regards, Hriday Agarwal
April 1, 2021
A simple user friendly solution for COD verification. The team has been extremely responsive to our questions and even implemented a feedback in record time! Extremely happy with the app and I hope more stores discover it.
March 30, 2021
Works pretty efficiently and is cost friendly. Recommended for those looking at bringing down COD fraud.
March 12, 2021
The app worked like charm for our store and thanks for the team for their constant support. I highly suggest this app if someone wants to decrease COD related fake orders
Hey there team, Really appreciate you taking the time to leave us a review and for recommending us. We are always just a Whatsapp or an email away if you ever need anything to make the app even more useful for you. Kind regards, Hriday Agarwal Founder @ Codfirm
Feb. 15, 2021
codfirm has helped us to get legit cod customers hriday the founder is a very talented guy contributing to indian ecommerce excited to see new features. A must recommendation for all the indian shopify stores.
Feb. 11, 2021
A very efficient way to confirm COD orders, making the whole process much easier for both the manager and the customer! The support is very helpful and fast. Highly recommended.
Feb. 3, 2021
Best application to authenticate Cash on Delivery customers.....its a must have app to reduce the return. Very helpful team, immediately resolved integration.
Jan. 28, 2021
One of the best COD confirmation apps out there to handle COD orders. The support is superb and fast. Hriday is always on top to resolve every issue on priority and the pricing is very reasonable. I am looking after to more new features in the future being added to the app to optimize the merchant's COD issues. Great work team
Thank you so much for your review and appreciation. We love being on our feet. Can't wait to show you the new features we have in the pipeline! Kind regards, Hriday Agarwal
Jan. 18, 2021
amazing app to confirm cod orders. CODfirm founder Hriday agarwal is very helpful. Recommended app for all shopify sellers looking to reduce fake COD orders.
Hi Nihar, Thank you so much for your appreciation. This means the world to us! We are so glad that you liked the app & to see you keep fake COD orders at bay with CODfirm. I am always here for your queries, feedback and feature requests to make COD truly stress-free for all businesses. Kind regards, Hriday Agarwal
Dec. 25, 2020
This is one the best Apps every indian e-commerce Store should have like what an amazing idea by the founder and team This one app have helped us to lower our man power for processing COD orders Can't thank the team enough for the app i have recommended the app to many other stores
Thank you so much for your review and the recommendation. We are glad that we are being able to help cut costs. Your words have gotten the entire team ecstatic! We can't wait to show you the new features that are in the pipeline. Regards, Hriday from Codfirm
Oct. 26, 2020
I tried many apps to verify COD but find out this to be the best one although it's new and some improvement is needed. The developer is extremely friendly and helpful. Hope to see a perfect version soon. Thanks, team.
Hello Vaibhav, Thank you so much for your review. You are absolutely right. We did need a bunch of improvements. We thought we'd respond to your review once we have the improvements in place! We have shipped some massive upgrades in the past 1 week. Trust us when we say this, you will love the new version of the app. Thanks to the feedback you gave us personally. We look forward to seeing you use Codfirm again to confirm your COD orders with absolutely no human intervention (and for your feedback that helps us improve the app for everyone). Kind regards, Hriday from Codfirm