All reviews

Rating Breakdown

  • 5
    64% (53 ratings)
  • 4
    17% (14 ratings)
  • 3
    8% (7 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2020

Good till now but do not know how I will make payment. However, It would be better if we have repeat calling or message feature so if a order is not confirmed or rejected in first call or message then it will automatically send another call and messages.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review. - You will get billed for usage based charges along with Shopify's monthly billing/invoice. You need to make payment to that invoice only. There is no separate payment you need to pay. - We are looking forward to add new feature to set delay and re-call time for pending orders.

1 / 5 Share

Jan. 27, 2020

Several issues with this app: 1. When a customer gets a confirmation call from this app, TrueCaller shows the number as OceanBlackLifeStyle. Very detrimental to Brand image! 2. There is no option of customizing the message being played to customer. It doesnot contain any information about the shopify store or brand. All it says is, "This is order confirmation call. To confirm press 1, to decline press 2"

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 23, 2020

good Quality Production advertiseing Kanha Industry Its A Fashion Manufacturing Clothes & Marketing .

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2019

Packman Packaging is one of India’s largest manufacturers of corrugated boxes, corrugated rolls, bubble rolls, bubble pouches, courier bags, POD jackets, duct tapes, e-commerce shipping bags and more.

Using app

About 1 month

Total reviews

10

Average rating

4.8

5 / 5 Share

Feb. 4, 2024

We just installed the app today, this is what I have found after testing the app as a customer Confirmation IVR should Take Store Name Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not. Please let me know if you could add these two features. [Revised] App has evolved and worked great for us, we have been using it for years now.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Among these 2 features, We are providing 1st one - with which you can ask us to change IVR message and also we can set mp3 or wav audio file if you can provide any. and for 2nd - IVR can be longer and it can charge you extra for longer calls. That is why we are not providing this feature at the moment. You can write us on [email protected] in case of any issue. We are happy to help you.

5 / 5 Share

Dec. 2, 2019

Great app Hope it will work not only for Indian customers.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Yes. It is working fine. Please make sure it is for Indian Customer's only. You can use our other app Global SMS Notifier for International Use and various types of SMS notifications. Also you can write us on [email protected] for further inquiry. Thanks.

5 / 5 Share

Nov. 15, 2019

It works great. Very helpful for Indian market. I think we need to upgrade to paid plans.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 4, 2019

Good App, it will be great if we can use for all country and can translate SMS in other languages (French, spanish etc..)

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2019

Good to have for reducing your unwanted shipping cost. In India, it is a must-have app. Best of luck

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 27, 2019

fake order judgement fulfillment is defined as the steps involved in receiving COD Order Confirmation By enjoy using good this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 10, 2019

Not getting call on my contact Also not getting test call I have try more then 10 time No one time i have get test call

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 4, 2019

It is a hassle to deal with fake COD orders, though this application helped to overcome this issue by somewhat. Although they should give an option to tell the store name on IVR Call.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

This has automated COD order confirmations and made the process seamless. It has a simple setup and reasonable pricing. Thanks.

Using app

3 months

Total reviews

5

Average rating

5.0

2 / 5 Share

July 30, 2019

I used this app for COD confirmation. However not happy with it as more than 50% orders are still lying in pending state. Many customers are not getting sms, many dont view sms.. as an alternative tried the phone IVR + sms method. Even that is not great, as the voice call lacks clarity and even before pressing 1 or 2, the call gets disconnected

Using app

11 days

Total reviews

1

Average rating

2.0

Developer Reply

The verification ratio is based on customer's availability though for IVR message you can share audio file if you want to have your own message. Please write us on [email protected] or use our chat support in case of any issue with the app. Thanks.

5 / 5 Share

July 12, 2019

Minimum price exlant quality and payment mode cash on delivery any place in India. Subject of marketing making very easy payment mode. Please check your pin code area location and easy delivery

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 17, 2019

good app. now have to see if it works properly. just installed it to my store. the interface looks nice.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 23, 2019

This is really helpful for people in India doing COD to verify orders! Kindly use it and SMS is low.cost but calling is expensive.

Store

Haanum

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for posting a review. As the service we are providing is depended on third party calling API. And so, we need to follow their pricing structure. You can write us on [email protected] for any further query you have. Thanks again :)

3 / 5 Share

April 14, 2019

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Using app

About 13 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

April 7, 2019

works like a charm , no problem in installing and using it, a must have app for all the indian ecomm websites to confirm cod orders

Using app

3 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 19, 2019

very good. Awesome appp. it help me a lot. lot of customer satisfied through this app. perfect app for others to use.

Using app

About 1 month

Total reviews

1

Average rating

3.0