All reviews

Rating Breakdown

  • 5
    90% (964 ratings)
  • 4
    3% (29 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (13 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 9, 2023

I want to love this app and it's support but I can't. Got it so I could link it to ebay and on the surface it does what you need it to but then you end up with items being set to sell 16% more on ebay and it ends up being sold for less or quantities appearing that you didn't alter or buy in at the number. Support kinda blames you for how you set up your settings but when you question it you get irrelevant responses, even when you try to explain in detail, the issues you are getting. Everything is done by email so takes ages to ping back and forth when chat or a call would be more suffice, especially when you have been dealing with an issue for long periods of time and you get the feeling they know what the issue is but can't resolve it. It would be nice to be left feeling listened to and be supported through your problems but you feel left in limbo being asked to comb through the thousand products to find similar issues that don't flag up until they are sold. Very frustrating and upsetting

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback, We have reviewed the communication between the support team and yourself. We have reached out directly to go through this in more detail. We would always ask for examples to aid our investigation. Nikki

5 / 5 Share

May 7, 2023

Joy was incredibly helpful and took time to walk through some of the specifics of the app and took time to answer the questions I had and went through the detailed needed. She even stayed on the line to make sure everything fed through the program and that all my questions were answered. Appreciated her time and expertise!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2023

Joy gave me excellent and fast support, including quick and accurate answers to fairly technical questions. She even shared helpful screenshots and offered to do some of the work for me. Really impressed!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

Brilliant support from Adrian who was quick to understand a complex issue and provide a long term solution. Thank you!

Using app

Almost 2 years

Total reviews

7

Average rating

3.0

1 / 5 Share

May 4, 2023

Support is useless, this app wont even let you pick a subscription. We are trying to give Codisto money and they dont seem to want it.

Using app

24 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 3, 2023

it works very well and their customer support is FANTASTIC, they are always available in live chat and they are very good.

Using app

12 months

Total reviews

24

Average rating

4.8

5 / 5 Share

May 2, 2023

Integration is seamless and frankly better than other more known integration software. Used for Amazon and Walmart. Support has also been very responsive as well. No complaints here.

Using app

6 days

Total reviews

10

Average rating

4.2

5 / 5 Share

May 2, 2023

We didn't really know how to proceed with the order and contacted support. Adrian helped us quickly and skillfully.

Using app

About 3 hours

Total reviews

12

Average rating

4.8

5 / 5 Share

April 26, 2023

reliable app and great customer service. i had a question which was answered instantly by their team. recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2023

Great Customer Support!! Great App! Simple setup, and easy tutorial videos. Good experience so far. We had tried other similar apps but gave us too many issues, and this app works very well!

Using app

21 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 25, 2023

Great customer support. Mark helped me figure out some details with metafields and other data . Very helpful

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

I recently had the pleasure of using Codisto to integrate my online store with eBay, and I have to say that I was thoroughly impressed with their platform. The customer support team at Codisto is absolutely amazing - they were incredibly helpful, responsive, and patient throughout the entire process. Anytime I had a question or concern, they were quick to respond and went out of their way to make sure that I had all the information I needed to make informed decisions. I really appreciated their dedication to ensuring that I was happy with the service. In addition to their excellent customer support, the eBay integration on Codisto is top-notch. It's easy to use and navigate, and it seamlessly integrated my store with eBay. I found the platform to be very user-friendly, and it made the entire process of selling on eBay a breeze. Overall, I would highly recommend Codisto to anyone looking to integrate their online store with eBay. The customer support is exceptional, and the platform is easy to use and navigate. I'm very satisfied with my experience with Codisto and will definitely continue to use their services in the future.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2023

Great customer service! Adrian is extremely patient and very helpful. Always easy to get help through live chat.

Using app

About 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 21, 2023

The app did not work for sellers of used products OR products listed on Shopify with variations. I install and sign the service on 23-MARCH and uninstall on SAME DAY ... I got charged $29 for a service that I never used and did not work. NIGHTMARE ... be careful dealing or installing this APP !

Store

DaRoAn

Using app

About 1 hour

Total reviews

17

Average rating

1.9

2 / 5 Share

April 20, 2023

Codisto has probably the worst customer service that I have ever encountered with. They just dont understand the problems that seller face day to day - as a result has zero empathy. Such a waste!

Using app

About 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

April 19, 2023

Great customer service and response time! We had a questions regarding the Amazon integration and they were prompt and super helpful using their website chat!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2023

Codisto has been relatively easy to use, however I have required help in some situations, it is a bit challenging for me, I have found that the support team is immediate and really helps, especially Jason who deserves 5 stars for his patience and professionalism, thank you so much!!

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

April 19, 2023

Great help today from Jason setting up my Amazon accounts. I've contacted support 3 times in the last two days and they have been fast to respond and solved my problems quickly. This app is really easy to use.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear about the "ease" of the app's use! Especially with many functionalities, 100% sync, optimisation, bulk edit, custom values and many more, please reach out anytime! Nikki

5 / 5 Share

April 19, 2023

It is great to integrate amazon and our shopify store. Also support team is really helpful. Jason took great care of answering all of our questions, it was super fast and really kind.

Using app

12 months

Total reviews

5

Average rating

4.8

3 / 5 Share

April 28, 2023

I have been using a different app for a number of years and just made the switch. So far they have been excellent. Way better and faster customer service and helping me learn how to fix problems myself. Keep up the great work! **Update. I have had to change my review over a couple of missing features. Great app but is very cumbersome when comes to inventory management and keeping offers going with FBA/FBM. This is a manual process per sku. If you have a large inventory kept in multiple places this might not be the app for you. They need to update some features and this app will be the tops. Still very helpful customer care though!

Using app

2 months

Total reviews

9

Average rating

3.0

Developer Reply

Thanks for your review! We certainly will :) Our team is available 24/7 please reach out anytime! Nikki